A little bit too far from the main strip in Tulum (20mins on foot) and next to one of the main streets so quite noisy at the pool (rooms were quiet though).

Spacious set up with lush garden and very nice pool. Excellent breakfast options (recommended!) very friendly staff. Also close (5 mins on foot) to the up and coming Veleta area where you’ll find lots of nice restaurants and shops (not so tacky as on main strip)

Stayed in August 2025

The room was comfortable and large, with a patio (would have loved an hammock!). The pool is nice and in a lovely yard. The people at front desk were helpful and kind.

Stayed in July 2025

Relatively small things that could make a difference like no shelf for toiletries in the shower, zip ties used to hold up the curtains; garbage bags over the bathroom window; overpowering perfume scent used.

Parking availability, restaurant.

Stayed in May 2025

Room decor could be nicer

Great pool area. Central location in Tulum town. Room had a large balcony.

Stayed in February 2025

All Good

Serene even of it’s in the middle of Tulum

Stayed in March 2025

The pool could be cleaner

Very good to be in the center of Tulum, close to restaurants but still a peaceful oasis even if you hear the sounds of the city

Stayed in March 2025

When we arrived at the room (early afternoon) there was no cold water. We reported this to the reception and they said they would have someone look at it ASAP. So we headed out and came back and same thing after an hour or so, however in the evening it was working again and we had no further issues on the stay - unsure if this is a fault with the hotels system or just due the general lack of water system and water shortages in Tulum. It didn’t really cause any issues as it was working by the time we needed it for a shower and tbh I think there’s a high chance a lot of hotels in Tulum may have this issue due to the water issues.

The room was a nice style, generally clean and had a nice balcony in the sun. We didn’t use the pool but it looked nice. Staff were helpful and friendly. The location of the properly was good. A short walk to the main areas of Tulum town. If you want to go to the beach from here you probably need to get a taxi. We did this one day, and it was fine, it’s not the cheapest but probably the most convenient way to get there.

Stayed in March 2025

There is a busy road right next to the hotel so if you are a light sleeper this might not be the place. But it didn't affect our sleep.

The hotel i beautiful and the rooms are nice.

Stayed in March 2025

Shower pressure and warm water was very bad sadly enough, I had to wait 5-6 mins and yes seriously let the water run all the time to have a bit of warm water. The matras was very hard also and made it very uncomfortable to sleep.

The room was great, small fridge, a table, working safe, big bathroom, superb working air-conditioning, all top notch.

Stayed in February 2025

Frequent power cuts and an unpleasant smell of drains

Good location and large, comfortable double bed

Stayed in February 2025

The room was clean but the bed and pillows were not so comfortable. Also while we were there they had a problem with the water line. We had not water in our room for a few hours. Then later on in the evening the water was back on but only the cold water. There was no hot water to shower, We were told that the hot water would be back on the next day. However, they gave us access to another room in order to shower.

Stayed in March 2025

The road in front of of the property is a bit hectic.

Awesome place with nice green area and pool. Good food options and very nice and cozy room with balcony. Good vibes. Bike rental options.

Stayed in December 2024

Got food poisoning from bad tuna at the sushi restaurant! Really bad. Electric shortcuts is not nice. The sofa bed was super hard and pretty uncomfortable

Nice and helpful staff, lovely garden and pool. Nice breakfast.

Stayed in February 2025

The location of the hotel is ok and convenient but doesn’t offer great views as it is a slightly messy side of the town. That doesn’t mean we felt unsafe at all! We still walked to the restaurants which were not that far

A family trip :we booked 3 rooms in different categories and they were all amazing! A modern apartment with private outdoor pool/ ground floor deluxe room with private pool and a standard modern room. The decoration of the place creates a nice relaxing vibe. I would also recommend the hotel restaurant (sushi lab at night and a different chef and concept for breakfast and lunch ) both breakfast and dinner were exceptional.

Stayed in January 2025

The bathroom didn’t have a lock, so it was not possible to lock the door.

It was very clean, enough facilities, privacy and a ver nice and big terrace. The hotel is beautiful, very worthy for the value. Location is good if you have a car, easy access to Tulum beach and to the main avenue, very central.

Stayed in February 2025

The only downside is the road in front, which is dusty and loud at times. The resort's design does help mitigate that a lot tho.

The place is very satisfying to be at, including the room, pool area and restaurant-bar. Laid back atmosphere. Good time.

Stayed in February 2025

-

Spacious rooms and lush gardens and pool

Stayed in January 2025

The kitchen is not so well equipped & the pots & pans are very worn out teflon. It’s no problem if you’re not planning to cook, but we traveled with a family and prepared breakfasts & lunches at the hotel so we needed to buy some pots & pans. The pool water was a bit cold.

This hotel has a great price-quality ratio. It’s a small hotel with unique (perhaps all self made) decor. The rooms are comfortable & the pool area is nice. The location is pretty good, close to Tulum main street.

Stayed in January 2025

Noise from the road

Everything about this stay was awesome. Room was open planned with a large kitchenette, jacuzzi and sunbeds on the balcony

Stayed in January 2025

No complains

Very central good and for the price is value I will back defo Staff front dest are super please!

Stayed in January 2025

The patio area and couch/sofa outside was never cleaned, we asked twice and they didn't do it. Also they need some shelves in the shower for soap/shampoo, you have to put it on the ground.

The room and hotel were very nice! The room was quite large and the hotel's grounds were like a jungle oasis. The kitchen was well equipped and we were able to cook breakfast and dinner. They provided a nice crib for our baby as well!

Stayed in December 2024

The hotel was nice, clean and cosy. Had a decent pool and cafe with great coffee and yummy food. Friendly staff.

Stayed in January 2025

The room is a bit outdated, 0 insonorisation which makes it very noisy. Pillow and mattress are quite hard. The water felt a bit weird and unpleasant and some actual shower gel was lacking.

Location was great, staff were very helpful, bar was fine and the pool area was great too.

Stayed in January 2025

Hot water supply very poor and limited. We stayed in the penthouse 3 and weren’t able to shower comfortably with hot water our entire stay. Hot water is available for about 3mins max worth of a shower every hour or so. So an issue especially if you are more than 1. All pools and hot tubs are also not heated. Also hotel is next to a busy road so not so quiet.

Nice looking complex with pretty greenery and hotel theme. Penthouse was very spacious, well designed and nicely decorated. Cannot hear noise from other guest at all in room. Decent pool. Hotel not too busy or crowded. Right next to shops, restaurants and supermarkets. Reception and hotel staff very friendly. Nice sushi restaurant on hotel site. About a 15minute walk to lively bits of downtown. Quite far to the beach you’d need transport.

Stayed in December 2024