8.1

Reviews of Youssef Exceptionnel Merida 4 stars

Calle 52 52 por 33a y av. Perez Ponce N0. 379, 97000 Mérida, Mexico

  • Epiphany

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Staff was friendly, very accommodating

    The pool needed to be clean due to leaves falling

  • Jair

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    Regular

    Mal internet mala TV

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  • Ricardo

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review
  • Ricardo

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
  • Dora

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review
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  • Amy

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Its location is great, OXXO and Walmart within walking distance. It has a gym and small pool. It’s clean and very affordable.

    This was my second stay at Hotel Youssef and I would do it again. Everything is great.

    Property response:

    We deeply appreciate your kind comment about the hotel, for us it is a pleasure to read your review, we remain committed to the service provided to each guest. We look forward to welcoming you back soon!

    Youssef Exceptionnel Merida
    19 July 2025
  • Jose

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
  • Laura

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    The reception, they are so friendly and care for their guests.

    Nothing, they were excellent

    Property response:

    Dear Guest, We sincerely thank you for your kind words. We are glad to know that you felt well taken care of. It is a pleasure for us to assist you at all times. It will be a pleasure to welcome you again; this will always be your home. Yours sincerely Hotel Youssef Exceptionnel Team

    Dear Guest, We sincerely thank you for your kind words. We are glad to know that you felt well taken care of. It is a pleasure for us to assist you at all times. It will be a pleasure to welcome you again; this will always be your home. You… Show more

    Youssef Exceptionnel Merida
    24 May 2025
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  • Amy

    Reviewed: 23 May 2025 · Stayed in April 2025

    Verified review

    I loved that there was a gym, however small it was. I got two workouts in during the week I stayed at Youssef's. I also enjoyed the pool and the room service. The staff was very friendly and helpful. The Walmart nearby is also a plus.

    I didn't like that there wasn't an elevator. Luckily, a nice worker carried my suitcase up the flight of stairs to my room.

    Property response:

    Dear Guest, Thank you very much for taking the time to share your experience. We are glad to hear that you enjoyed the fitness center, pool and room service, as well as the attentiveness of our team. We are also pleased that you found the proximity to the supermarket convenient. We regret the inconvenience caused by the lack of elevator. We appreciate your understanding and are glad that our staff was able to assist you with your luggage. Your feedback is very valuable and helps us to continue to improve. We look forward to welcoming you again in the future. Best Regards

    Dear Guest, Thank you very much for taking the time to share your experience. We are glad to hear that you enjoyed the fitness center, pool and room service, as well as the attentiveness of our team. We are also pleased that you found the … Show more

    Youssef Exceptionnel Merida
    23 May 2025
  • Tamás

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    Room was clean and well equipped

    Walls are thin therefore there is some noise. window looks on the open air corridor, so you have to choose between sunlight and privacy. Air con directly blows air on bed

    Property response:

    Dear Tamás, Thank you very much for taking the time to share your review. We are glad to hear that you found the room clean and well equipped. We regret the inconvenience related to noise, window orientation, etc. We sincerely appreciate your feedback as it helps us to identify areas for improvement. We look forward to having the pleasure of welcoming you back and providing you with an even more satisfying stay. Best Regards

    Dear Tamás, Thank you very much for taking the time to share your review. We are glad to hear that you found the room clean and well equipped. We regret the inconvenience related to noise, window orientation, etc. We sincerely appreciate … Show more

    Youssef Exceptionnel Merida
    23 May 2025
  • Lugo

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review
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  • Moises

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
  • Gilberth

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    The Location is very convenient, clean rooms, Netflix

    Rooms are small , but worth the price for solo travel

    Property response:

    Dear Gaspar, We deeply appreciate your comment, we hope you choose us again as your accommodation for your next visit, it will be a pleasure to welcome you. Best regards. Hotel Youssef Exceptionnel Team

    Youssef Exceptionnel Merida
    13 May 2025
  • Strausser

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review
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  • Daniela

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review

    The bed was so confortable, it make me forget the porpouse of my trip

    There's no security that check up the parking lot and there weren't enough illumination so it made me doubt about my car

    Property response:

    Dear Daniela For the whole team of Hotel Youssef it is a great satisfaction to know that you enjoyed your stay with us. Thank you very much for taking the time to share with us your comments and for allowing us the opportunity to be your hosts. We have already shared your valuable comments with our managers in order to improve our areas and services. We look forward to welcoming you again. Best regards.

    Dear Daniela For the whole team of Hotel Youssef it is a great satisfaction to know that you enjoyed your stay with us. Thank you very much for taking the time to share with us your comments and for allowing us the opportunity to be your… Show more

    Youssef Exceptionnel Merida
    3 May 2025
  • María

    Reviewed: 1 May 2025 · Stayed in March 2025

    Verified review

    Location

    The rooms were small but you receive what you pay

  • Ruth

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Great location, very friendly staff. We had booked breakfast included and it was from 7am to noon. enough time to still catch breakfast even if you didnt wake up on time.

    The bathroom of the room we were in, was a bit tight. but clean. Also, be mindful of stairs. there is no elevator, it's good for the heart. but if you have any knee issue, request a room on the first floor. the pool wasnt clean.

    Property response:

    Dear Guest: First of all, we would like to thank you for your visit to Hotel Youssef and the time you took to share your opinion with us. It is only through valuable customer feedback that we are able to improve our services. On behalf of the entire staff of HOTEL YOUSSEF, we extend our sincerest apologies for any inconvenience with your accommodation during your stay. I have shared your comments with our staff and management team. Our team works hard to ensure that you and all of our guests receive exceptional service and peaceful accommodations. Once again, we thank you for your stay and look forward to the opportunity to welcome you back to the hotel. Yours sincerely

    Dear Guest: First of all, we would like to thank you for your visit to Hotel Youssef and the time you took to share your opinion with us. It is only through valuable customer feedback that we are able to improve our services. On behalf of… Show more

    Youssef Exceptionnel Merida
    21 April 2025
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  • Erik

    Reviewed: 16 April 2025 · Stayed in March 2025

    Verified review
  • Juan

    Reviewed: 12 April 2025 · Stayed in February 2025

    Verified review
  • Ali

    Reviewed: 10 April 2025 · Stayed in April 2025

    Verified review
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  • Viane

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review

    It was ok if you are staying for 1 or 2 nights. The rooms are very tiny, you could verily open the bathroom door because there was a desk in the way. Clean decent room.

    Very tiny rooms. Bed was very hard and uncomfortable. Water temperature kept on switching on its own from cot to cold.

    Property response:

    Dear Guest Thank you very much for choosing Hotel Youssef to host your most recent holiday. We consider the comments and suggestions of our guests and therefore thank you very much for sharing them with us through the platform, be assured that we will share it with our responsible team. We look forward to your next visit and hope to serve you as you deserve. Best regards. HOTEL YOUSSEF

    Dear Guest Thank you very much for choosing Hotel Youssef to host your most recent holiday. We consider the comments and suggestions of our guests and therefore thank you very much for sharing them with us through the platform, be assured… Show more

    Youssef Exceptionnel Merida
    7 April 2025
  • Gutierrez

    Reviewed: 9 March 2025 · Stayed in March 2025

    Verified review

    Moderna, prolijidad, impecable

    Property response:

    Dear Gutierrez, For us your rating is very valuable, it is a pleasure for us to read your comment and that our location has made it easier for you to make your arrangements. We hope you will be happy to choose us again as your accommodation center. Sincerely Youssef Team

    Dear Gutierrez, For us your rating is very valuable, it is a pleasure for us to read your comment and that our location has made it easier for you to make your arrangements. We hope you will be happy to choose us again as your accommodation… Show more

    Youssef Exceptionnel Merida
    10 March 2025
  • Orite

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review

    The property is tucked away off the main road making it a nice stay next to a lot of activities but still quiet enough.

    Pool was small and not heated.

    Property response:

    Dear Guest. Thank you very much for choosing Hotel Youssef to host your most recent vacation. We consider the comments and suggestions of our guests and therefore we thank you very much for sharing them with us through the platform, rest assured that we will share it with our responsible team. We look forward to your next visit very soon and serve you as you deserve. Best regards. HOTEL YOUSSEF.

    Dear Guest. Thank you very much for choosing Hotel Youssef to host your most recent vacation. We consider the comments and suggestions of our guests and therefore we thank you very much for sharing them with us through the platform, rest … Show more

    Youssef Exceptionnel Merida
    25 February 2025
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  • Laura

    Reviewed: 18 February 2025 · Stayed in February 2025

    Verified review
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