Reviews of Youssef Exceptionnel Merida 4 stars
Calle 52 52 por 33a y av. Perez Ponce N0. 379, 97000 Mérida, Mexico

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewStaff was friendly, very accommodating
The pool needed to be clean due to leaves falling
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewRegular
Mal internet mala TV
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewIts location is great, OXXO and Walmart within walking distance. It has a gym and small pool. It’s clean and very affordable.
This was my second stay at Hotel Youssef and I would do it again. Everything is great.
We deeply appreciate your kind comment about the hotel, for us it is a pleasure to read your review, we remain committed to the service provided to each guest. We look forward to welcoming you back soon!
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe reception, they are so friendly and care for their guests.
Nothing, they were excellent
Dear Guest, We sincerely thank you for your kind words. We are glad to know that you felt well taken care of. It is a pleasure for us to assist you at all times. It will be a pleasure to welcome you again; this will always be your home. Yours sincerely Hotel Youssef Exceptionnel Team
Dear Guest, We sincerely thank you for your kind words. We are glad to know that you felt well taken care of. It is a pleasure for us to assist you at all times. It will be a pleasure to welcome you again; this will always be your home. You… Show more
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewI loved that there was a gym, however small it was. I got two workouts in during the week I stayed at Youssef's. I also enjoyed the pool and the room service. The staff was very friendly and helpful. The Walmart nearby is also a plus.
I didn't like that there wasn't an elevator. Luckily, a nice worker carried my suitcase up the flight of stairs to my room.
Dear Guest, Thank you very much for taking the time to share your experience. We are glad to hear that you enjoyed the fitness center, pool and room service, as well as the attentiveness of our team. We are also pleased that you found the proximity to the supermarket convenient. We regret the inconvenience caused by the lack of elevator. We appreciate your understanding and are glad that our staff was able to assist you with your luggage. Your feedback is very valuable and helps us to continue to improve. We look forward to welcoming you again in the future. Best Regards
Dear Guest, Thank you very much for taking the time to share your experience. We are glad to hear that you enjoyed the fitness center, pool and room service, as well as the attentiveness of our team. We are also pleased that you found the … Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewRoom was clean and well equipped
Walls are thin therefore there is some noise. window looks on the open air corridor, so you have to choose between sunlight and privacy. Air con directly blows air on bed
Dear Tamás, Thank you very much for taking the time to share your review. We are glad to hear that you found the room clean and well equipped. We regret the inconvenience related to noise, window orientation, etc. We sincerely appreciate your feedback as it helps us to identify areas for improvement. We look forward to having the pleasure of welcoming you back and providing you with an even more satisfying stay. Best Regards
Dear Tamás, Thank you very much for taking the time to share your review. We are glad to hear that you found the room clean and well equipped. We regret the inconvenience related to noise, window orientation, etc. We sincerely appreciate … Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewThe Location is very convenient, clean rooms, Netflix
Rooms are small , but worth the price for solo travel
Dear Gaspar, We deeply appreciate your comment, we hope you choose us again as your accommodation for your next visit, it will be a pleasure to welcome you. Best regards. Hotel Youssef Exceptionnel Team
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewThe bed was so confortable, it make me forget the porpouse of my trip
There's no security that check up the parking lot and there weren't enough illumination so it made me doubt about my car
Dear Daniela For the whole team of Hotel Youssef it is a great satisfaction to know that you enjoyed your stay with us. Thank you very much for taking the time to share with us your comments and for allowing us the opportunity to be your hosts. We have already shared your valuable comments with our managers in order to improve our areas and services. We look forward to welcoming you again. Best regards.
Dear Daniela For the whole team of Hotel Youssef it is a great satisfaction to know that you enjoyed your stay with us. Thank you very much for taking the time to share with us your comments and for allowing us the opportunity to be your… Show more
Reviewed: 1 May 2025 · Stayed in March 2025
Verified reviewLocation
The rooms were small but you receive what you pay
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewGreat location, very friendly staff. We had booked breakfast included and it was from 7am to noon. enough time to still catch breakfast even if you didnt wake up on time.
The bathroom of the room we were in, was a bit tight. but clean. Also, be mindful of stairs. there is no elevator, it's good for the heart. but if you have any knee issue, request a room on the first floor. the pool wasnt clean.
Dear Guest: First of all, we would like to thank you for your visit to Hotel Youssef and the time you took to share your opinion with us. It is only through valuable customer feedback that we are able to improve our services. On behalf of the entire staff of HOTEL YOUSSEF, we extend our sincerest apologies for any inconvenience with your accommodation during your stay. I have shared your comments with our staff and management team. Our team works hard to ensure that you and all of our guests receive exceptional service and peaceful accommodations. Once again, we thank you for your stay and look forward to the opportunity to welcome you back to the hotel. Yours sincerely
Dear Guest: First of all, we would like to thank you for your visit to Hotel Youssef and the time you took to share your opinion with us. It is only through valuable customer feedback that we are able to improve our services. On behalf of… Show more
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 12 April 2025 · Stayed in February 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewIt was ok if you are staying for 1 or 2 nights. The rooms are very tiny, you could verily open the bathroom door because there was a desk in the way. Clean decent room.
Very tiny rooms. Bed was very hard and uncomfortable. Water temperature kept on switching on its own from cot to cold.
Dear Guest Thank you very much for choosing Hotel Youssef to host your most recent holiday. We consider the comments and suggestions of our guests and therefore thank you very much for sharing them with us through the platform, be assured that we will share it with our responsible team. We look forward to your next visit and hope to serve you as you deserve. Best regards. HOTEL YOUSSEF
Dear Guest Thank you very much for choosing Hotel Youssef to host your most recent holiday. We consider the comments and suggestions of our guests and therefore thank you very much for sharing them with us through the platform, be assured… Show more
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewModerna, prolijidad, impecable
Dear Gutierrez, For us your rating is very valuable, it is a pleasure for us to read your comment and that our location has made it easier for you to make your arrangements. We hope you will be happy to choose us again as your accommodation center. Sincerely Youssef Team
Dear Gutierrez, For us your rating is very valuable, it is a pleasure for us to read your comment and that our location has made it easier for you to make your arrangements. We hope you will be happy to choose us again as your accommodation… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThe property is tucked away off the main road making it a nice stay next to a lot of activities but still quiet enough.
Pool was small and not heated.
Dear Guest. Thank you very much for choosing Hotel Youssef to host your most recent vacation. We consider the comments and suggestions of our guests and therefore we thank you very much for sharing them with us through the platform, rest assured that we will share it with our responsible team. We look forward to your next visit very soon and serve you as you deserve. Best regards. HOTEL YOUSSEF.
Dear Guest. Thank you very much for choosing Hotel Youssef to host your most recent vacation. We consider the comments and suggestions of our guests and therefore we thank you very much for sharing them with us through the platform, rest … Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified review