Reviews of 5 Heeren Museum Residence 3 stars

Beautiful building chocful of original antiques. Local breakfasts were excellent.

Excellent location in the Old Town of Malacca, Perfectly renovated historical building. Very friendly personel and Owner, taking well care for the guests. Thank You.

We loved the very unique building, the many antiques throughout the residence, and the location. Also, the staff was ready to meet us when we arrived and ensured a parking spot was available.

I stayed for 2 nights as a solo traveler and really enjoyed the unique charm of 5 Heeren Museum Residence. As the name suggests, the place feels like a living museum — full of antiques and old-world character. Don't expect modern minimalism, but all the essentials are there: air conditioning, warm water, and a comfortable bed. A truly special stay if you appreciate heritage and atmosphere!

Actually nothing

Great location right in the middle of town (our main reason for changing to this location). Fabulous tradition building.

Maybe because we were the only ones there, and the rest of the rooms were closed, but there was simply no air movement in the whole place, and it got stiflingly hot. With no shady outside space (or pool) it made for a very sticky stay! The price we paid was exceptionally high, so was very much expecting more I'm sorry to say. Wish we'd stayed at the more modern 5* hotel next door with a pool to cool off in (we asked if we could pay as a day guest to use it, but they didn't offer it ... silly them !!!)

The location is perfect with the old town steps from the door. The house is filled with treasures and you can freely wander amongst it all.

Excellent location in the centre of Malacca. Parking was provided and was convenient to the location. Quirky and interesting place to stay. Breakfast was very good and the hosts were attentive and helpful.

Slightly noisy due to other guests but proximity of rooms was the issue.

The location is fantastic, the room was comfortable and the decor is like being in a traditional old home. The staff was extremely friendly and helpful. The breakfast was generous.

Being on a major junction may be a bit noisy at night but that’s part of the charm of being in middle of all the action.

The whole atmosphere of the hotel was amazing. There was so much to look at and take in, a truly unique place. The breakfasts were lovely, so nice to try all the traditional foods. Camilla and her staff were very attentive.

Nothing, it was a lovely experience would have liked to stay longer.

This boutique hotel is perfectly located, right in the centre of Malacca. As others have said, it’s like staying overnight in a museum. The attention to detail is incredible. Breakfast was like an introduction to the very best Malaysian breakfast food available, super interesting and tasty. Loved staying here and would definitely return!

Very kind and helpful staff. Great location!

It’s beautiful & has character.

Living in a house full of history and wonderful objects made everything magical.

Nothing. Everything was perfect

The staff are very friendly and helpful. The place is beautiful. Breakfast has many delicious items to sample.

Like staying in a Museum. Lots of history and great feel about the place. Breakfast was fantastic showcasing local delights. Really great experience. Friendly and helpful staff.

Nothing....

Location fantastic, extremely helpful staff, went above and beyond, real Malaysian hospitality. Great old building, with fantastic antique items, a lot of character from both building and staff.

Windows were blacked out, therefore no view. Couldn’t open windows making it feel claustrophobic. 2 chairs would be nice to sit on, rather than sitting on the bed. The trunk and 2 pottery stools were used for the suit cases, as no where to put cases.

If you'd like to stay inside of a piece of history - with antiques around you and a vibe that brings you back over a few hundred years...well then this is place for you. The photos don't do justice - the place is quite a bit nicer in reality. This is a small boutique hotel so service is personable and it feels almost like you're staying at someone's house. The breakfast is super - it gives you a very good introduction to nyonya/baba (Peranakan) breakfasts...and honestly I'd find it hard to find similar on the streets of Malacca (probably cause I don't know where). The staff are very helpful and friendly. The location is fantastic if you want to be in the heart of Malacca town and near the various historic sights/museums.

Not much really. There wasn't much to complain about. But it is not a 5-star hotel with all the amenities e.g. swimming pool, gym, sauna, bar, restaurants etc. It's intended for those who want a really nice room in a historic setting.