Reviews of Hotel 99 Bandar Puteri Puchong 2 stars
12A, 16, 18, Jalan Puteri 1/5, Bandar Puteri, 47100 Puchong, Malaysia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI was not given any towel. The room has water disruption up to certain time. They cause a water overflow which wet my laptop, and things inside my bag. Terrible!
Sorry for the experience you had. The issue of no towels and water disruption should not have happened, especially since it affected your belongings. We will look into this matter seriously to prevent it from happening again.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNo at all~receptionist damn lousy n unfrenly~rubbish
Thank you for your feedback. We’re sorry for the unpleasant experience you had with our service. This is not the standard we aim to provide, and we will address this matter with our team to improve.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery DISSAPOINTED with BOOKING.COMand HOTEL 99.BOOKING .COM deducted from My credit card and hotel ask me cash because pending .I was charged twice call many times visited to get a refund but still no action.Poor service and zero accountability!!!!!!!
Thank you for sharing your feedback. We’re sorry about the inconvenience with the booking platform’s payment process. The issue was from the platform and does not reflect our service. We do hope you’ll reconsider your rating for us.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified review1) No water provided - keep saying out of stock 2) No coffee pack provided in room 3) Shower towel have stain......
Thank you for your feedback. We're sorry for the inconvenience caused and will work on improving our amenities and housekeeping standards. Your comments are valuable in helping us do better.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewI liked their bathroom while I was staying there and their location was great because it was next to a big market we could shop in.
There was no sofa or a fridge.Also the air conditioner wasn’t in English so we didn’t know what the buttons meant.
Thank you for sharing your feedback. We're happy you enjoyed our bathroom and convenient location near the market. We apologize for the inconvenience regarding the air conditioner's settings and the absence of certain amenities like a sofa and fridge, as they are not part of the standard room setup. Your comments are valuable for our improvement.
Thank you for sharing your feedback. We're happy you enjoyed our bathroom and convenient location near the market. We apologize for the inconvenience regarding the air conditioner's settings and the absence of certain amenities like… Show more
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in February 2025
Verified revieweverything ok
Nothing
Reviewed: 15 March 2025 · Stayed in February 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewhotel without emergency signage and escape route, dark walkway.
Thank you for your feedback. We take safety concerns seriously and will review our emergency signage and lighting to ensure better visibility and clear escape routes. Your input helps us improve, and we appreciate you bringing this to our attention.
Thank you for your feedback. We take safety concerns seriously and will review our emergency signage and lighting to ensure better visibility and clear escape routes. Your input helps us improve, and we appreciate you bringing this to our a… Show more
Reviewed: 5 March 2025 · Stayed in January 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewVery near my house I rent due my house running out of water supply Clean ok Staff ok
Very noisy due can listen from next room or sound from outside. Next room water host / pump in concrete very noisy. 4 pax Family room only supply 1 towel. 200 per night No water bottle prepare in the room, not inform b4 check in to get drinking water / water bottle. It must request if need. No lock for the wash room Free shampoo only no body shampoo
Thank you for your feedback. Our Superior Family Room normally comes with four towels, and we apologize for the oversight by our staff. We appreciate your understanding. Regarding toiletries, we provide bath bar soap instead of body shampoo. If any amenities are insufficient during your stay, please feel free to request them at the reception, and our team will be happy to replenish them. We appreciate your comments and will work on improving our service.
Thank you for your feedback. Our Superior Family Room normally comes with four towels, and we apologize for the oversight by our staff. We appreciate your understanding. Regarding toiletries, we provide bath bar soap instead of body shampoo… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified review