Reviews of Amari SPICE Penang 5 stars
2, Persiaran Mahsuri, 11900 Bayan Lepas, Malaysia

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewNear convention centre
Dear Mr. Mahadzir, Thank you for taking the time to share your feedback following your stay at Amari SPICE Penang. We appreciate your kind ratings and are pleased to know that you found our staff, cleanliness, location, facilities, and comfort satisfactory during your visit. We’re glad our convenient location near the convention centre was helpful for you, and we hope it made your stay more comfortable and convenient. Your feedback is very valuable to us, and we will continue to look for ways to enhance the overall guest experience. It was a pleasure having you with us, and we look forward to welcoming you back to Amari SPICE Penang in the near future. Warm regards, Christine Rock Executive Assistant Manager Amari SPICE Penang
Dear Mr. Mahadzir, Thank you for taking the time to share your feedback following your stay at Amari SPICE Penang. We appreciate your kind ratings and are pleased to know that you found our staff, cleanliness, location, facilities, and comf… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAvailability of ev charger provide a peace of mind for ev owner who stays in the hotel
The breakfast taste is at most 3/5 especially for Malay local cuisine, need to have more variant The kids pool will be good if have more slides or water spray for the kids
Dear Mr. Amran , Thank you so much for choosing Amari Spice Penang and for sharing your experience with us. We’re truly delighted to hear that you enjoyed our warm hospitality, cleanliness, location, and facilities during your stay, it means a lot to our team to receive such wonderful recognition. We’re also very grateful for your thoughtful suggestions on how we can improve. Your feedback on the bed comfort, the variety of our breakfast (especially local Malay cuisine), and enhancing the kids’ pool facilities is very valuable to us. Rest assured, we will review these areas carefully so that we can make your next visit even more enjoyable. We’re also glad to know the EV charger gave you peace of mind during your stay. Guest convenience and comfort are always at the heart of what we do. It was a pleasure having you with us, and we truly look forward to welcoming you back soon for another memorable stay. Warm regards, Christine Rock Executive Assistant Manager Amari Spice Penang
Dear Mr. Amran , Thank you so much for choosing Amari Spice Penang and for sharing your experience with us. We’re truly delighted to hear that you enjoyed our warm hospitality, cleanliness, location, and facilities during your stay, it mean… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewRoom was nice, bar was relaxing as was pool. Breakfast was phenomenal, but if you left table to get more food they would clear everything even personal items..very weird. Walkable to Spice Pisa market which has good selection.
Some staff at check in/out counter were cold and not welcoming. It’s a bit far from action and given traffic it can be a pain even with affordable ride shares.
Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are pleased to know you enjoyed our hotel facilities, relaxing atmosphere, and especially the breakfast spread, which you found phenomenal. Your kind words will certainly encourage our culinary team. We regret, however, to learn of the less-than-welcoming impression at check-in and check-out, as well as the inconvenience caused during breakfast service. Please accept our sincere apologies , this is not the standard of hospitality we strive for. Your feedback has been shared with our team to ensure greater attentiveness and consistency in guest care. We hope the overall comfort of your stay and our convenient proximity to SPICE PISA Market added to your visit, and we would be delighted to welcome you back for a warmer experience in the future. Warm regards, Christine Rock Executive Assistant Manager Amari SPICE Penang
Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are pleased to know you enjoyed our hotel facilities, relaxing atmosphere, and especially the breakfast spread, which you found phenomenal. Your ki… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBest
Obviously
Dear Amylia Nur Putri, Thank you very much for sharing your wonderful feedback and for staying with us at Amari SPICE Penang. We are thrilled to hear that you enjoyed every aspect of your stay, from our team’s service to the cleanliness, facilities, and overall comfort. Your kind words are truly appreciated and will be shared with our team, who will be encouraged by your recognition. We look forward to welcoming you back soon for another exceptional stay. Warm regards, Christine Rock Executive Assistant Manager Amari SPICE Penang
Dear Amylia Nur Putri, Thank you very much for sharing your wonderful feedback and for staying with us at Amari SPICE Penang. We are thrilled to hear that you enjoyed every aspect of your stay, from our team’s service to the cleanliness, fa… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean and new
Rather quiet part of the cityand not much happening
Dear Mohammad Razin, Thank you for choosing Amari SPICE Penang and for taking the time to share your feedback. We are glad to know that you found your room clean and comfortable. We also appreciate your comments regarding the location and facilities, which will be shared with our team as we continuously strive to improve our guests’ experience. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Warm regards, Christine Rock Executive Assistant Manager Amari SPICE Penang
Dear Mohammad Razin, Thank you for choosing Amari SPICE Penang and for taking the time to share your feedback. We are glad to know that you found your room clean and comfortable. We also appreciate your comments regarding the location and f… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewA lot of varieties
Nothing
Dear Guest, Thank you for sharing your feedback with us. We’re pleased to know you enjoyed the variety we offer and that your overall experience was good. We appreciate your comments and look forward to welcoming you back to Amari SPICE Penang for an even better stay. Warm regards, Christine Rock Executive Assistant Manager Amari SPICE Penang
Dear Guest, Thank you for sharing your feedback with us. We’re pleased to know you enjoyed the variety we offer and that your overall experience was good. We appreciate your comments and look forward to welcoming you back to Amari SPICE Pen… Show more