Reviews of Apple Hotel Times Square 3 stars

I liked nothing in this miserable place.

Avoid This Hotel at All Costs When we checked in, we told ourselves it was just a three-night stay since we had no other options. However, during checkout, I left my wife and infant in the room at 11:55 AM to ask the reception if they could arrange a car to Kuala Lumpur. They informed me they couldn't help and directed me to travel agencies for assistance. Unfortunately, the information they provided to me was incorrect. When I returned to the hotel at 12:22 PM, just eight minutes before checkout, I found my wife and my baby have been removed from the room, despite being before check out timing and despite there being no other guests waiting to check in. The room itself was disappointing: it had narrow beds that creaked, hard mattresses, and uncomfortable pillows. Moreover, there were no lockers or wardrobes, fridges, or mini bars available. When we inquired about these amenities, we were told they were not available—though this was supposedly noted in the Booking.com details. The bathroom design was poor, with water leaking beside the lavatory, which was located outside the toilet area. The toiletries provided were very low. Throughout our stay, the room was not made up, and no water was provided. The air conditioner was weak, barely cooling the room. The staff's attitude was unprofessional, often accompanied by provocative smiles. If you decide to stay at this miserable place, be prepared to leave early; otherwise, you might find yourself locked out with no one to open the reception door. Please save your money and avoid this hotel.

Is ok.

Limit of parking.

It was clean & the bed was comfortable.

The view outside the room, but hey for the price, totally worth it.

Good location.

Room a bit dirty especially inside the bath tub. Room smell a bit strange especially the pillow. Iron and iron board only provided on 2nd floor.

Location

Not clean Parking

The room was outstanding. Got bath tab also.

None

Receptionist was nice !

Our room absolutely stank like cigarettes when we walked in - as if someone had smoked directly in the room without opening any windows. Our bed and towels were both dirty with someone else’s hair, and the pillows reeked of cigarettes! We went to the reception straight away to ask for a different room to which they said they didn’t have any. My partner and I are not picky but we could barely sleep with all the noise from other guests which could clearly be heard through the walls, and also the noise from rushing water and broken aircon ): In the morning they offered us a new room but at that point we had booked elsewhere. We have yet to receive a response still from the owner who we were told to write too. We spent the same amount of money on a way nicer place which was closer to the centre of town.