Reviews of Arenaa Deluxe Hotel 3 stars
Jalan Ujong Pasir, 75050 Melaka, Malaysia
Loading
Guests also reviewed these properties:
Agia Marina Aegina, Greece
Sopron, Hungary
Savannah, United States
Painswick, United Kingdom
Guhung, Indonesia
Fort Worth, United States
Jbeil, Lebanon
Budva, Montenegro
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEasy to find n good location
Pipe in the toilet is broken n hard to use
Dear Guest, Thank you for sharing your feedback with us. We are glad to know that you found our hotel’s location convenient. At the same time, we sincerely apologize for the inconvenience caused by the broken pipe in the toilet. Please be assured that our maintenance team has been informed to resolve this issue immediately. We truly appreciate your understanding and hope to have the opportunity to serve you better on your next stay. Warm regards, Arveenn
Dear Guest, Thank you for sharing your feedback with us. We are glad to know that you found our hotel’s location convenient. At the same time, we sincerely apologize for the inconvenience caused by the broken pipe in the toilet. Please be a… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewI made a mistake by booking for a night, it was supposed to be 2 nights. The staff assisted me with patience and was really helpful throughout the process.
-
Dear Fiony, Greetings from Arenaa Deluxe Hotel, Thank you very much for sharing your wonderful experience with us. We are truly delighted to know that our team was able to assist you with patience and provide the support you needed during your stay. Your kind words mean a lot to us and will surely encourage our staff to continue delivering the best service possible. It was a pleasure having you with us, and we look forward to welcoming you back for a longer stay in the near future. Warm regards, Nurul
Dear Fiony, Greetings from Arenaa Deluxe Hotel, Thank you very much for sharing your wonderful experience with us. We are truly delighted to know that our team was able to assist you with patience and provide the support you needed during … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe hotel is great, clean, good size, view and small balcony. The staff are very friendly and helpful. The hotel is a couple of Kilometres from the night market but only a small taxi fare. There are plenty of eating places within walking distance.
Dear Raewyn, Greetings from Arenaa Deluxe Hotel. Thank you for choosing Arenaa Hotel and for your wonderful feedback. We’re delighted to hear you enjoyed your stay, appreciated our clean and spacious rooms, and found our team friendly and helpful. It’s great to know you made the most of the nearby eateries and found the location convenient for exploring the night market. We look forward to welcoming you back for another pleasant stay soon. Warm regards, Michael
Dear Raewyn, Greetings from Arenaa Deluxe Hotel. Thank you for choosing Arenaa Hotel and for your wonderful feedback. We’re delighted to hear you enjoyed your stay, appreciated our clean and spacious rooms, and found our team friendly and h… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewStaff is very helpful and good
About parking hmm
Dear Siti Nurezianie, Greeting From Arenaa De Luxe Hotel, Thank you so much for your kind words! We're glad to hear you found our place clean and comfortable, and that our team was helpful , we’ll be sure to pass along your feedback to them. 😊 We understand parking can be a concern, and we’re always working on improving that experience for our guests. If you have any suggestions, feel free to share we truly value your input. We hope to welcome you back again soon! Regards, Raudhah
Dear Siti Nurezianie, Greeting From Arenaa De Luxe Hotel, Thank you so much for your kind words! We're glad to hear you found our place clean and comfortable, and that our team was helpful , we’ll be sure to pass along your feedback to … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything was okay
Please change your iron, not hot . And please upgrade your channel TV thank you
Dear Siti Aishah, Greetings from Arenaa Deluxe Hotel. Thank you for taking the time to leave your feedback, and for choosing to stay with us. We’re glad to hear that everything was generally okay during your visit—it means a lot to us that you took the time to share your thoughts. We also sincerely appreciate you pointing out the areas where we can improve, specifically regarding the iron and the TV channel selection. Guest feedback is one of the most important tools we have for identifying what needs attention, and your comments have already been shared with our team. We’ll be looking into replacing the iron to ensure it works efficiently for all guests, and we’ll also review our TV channel offerings to see how we can provide a better in-room entertainment experience. Your input helps us grow and improve, and we’re always striving to make each stay more comfortable and enjoyable. We hope to have the opportunity to welcome you again in the future, and to provide you with an even better experience next time. Thank you once again for your valuable feedback! Regards, Michael
Dear Siti Aishah, Greetings from Arenaa Deluxe Hotel. Thank you for taking the time to leave your feedback, and for choosing to stay with us. We’re glad to hear that everything was generally okay during your visit—it means a lot to us that… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewNear with my destination
Parking too far
Dear Nancy Siew, Greeting From Arenaa De Luxe Hotel, Thank you for your feedback! We're glad to hear that you found our pricing valuable and that our location was convenient for your destination. We appreciate your comment regarding the parking distance and will take it into consideration as we work to improve our guest experience. We hope to welcome you again in the future! Regards, Raudhah
Dear Nancy Siew, Greeting From Arenaa De Luxe Hotel, Thank you for your feedback! We're glad to hear that you found our pricing valuable and that our location was convenient for your destination. We appreciate your comment regarding the… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewEverything is good! Book for queen bedroom but staf upgrade for free for 1 queen 1 single bedroom! Staff also friendly and good manners! Will definitely stay here again thank you gor your kind hospitality 👍🏻👍🏻
Parking space very limited please improvise on that sebab u got many client want to stay at your hotel coz its veryyy convenient n comfortable! Hihi
Dear Afzan, Greetings from Arenaa Deluxe Hotel, Thank you so much for your excellent review and kind words! We are thrilled to hear that you enjoyed your stay, and we are happy that you appreciated the free room upgrade and the friendliness of our staff, your comfort and satisfaction mean a lot to us. 😊 We truly value your feedback regarding the parking space. It is something we are aware of, and we are actively looking into ways to improve the experience for our guests. We are so glad you found our hotel convenient and comfortable, and we cannot wait to welcome you back again soon. Thank you once again for choosing Arenaa Deluxe Hotel as your accomodation! Best regards, Nurul
Dear Afzan, Greetings from Arenaa Deluxe Hotel, Thank you so much for your excellent review and kind words! We are thrilled to hear that you enjoyed your stay, and we are happy that you appreciated the free room upgrade and the friendlines… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewgood services, boleh repeat lagi..
Dear Nor, Greetings from Arenaa Deluxe Hotel, Thank you so much for your kind words! We are delighted to hear that you enjoyed our service and would consider staying with us again. We look forward to welcoming you back soon! Warm regards, Nurul
Dear Nor, Greetings from Arenaa Deluxe Hotel, Thank you so much for your kind words! We are delighted to hear that you enjoyed our service and would consider staying with us again. We look forward to welcoming you back soon! Warm regards,… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewnil
nil
Dear Izzrudyn, Greetings from Arenaa Deluxe Hotel, Thank you so much for your kind words! We are delighted to hear that you enjoyed our service and would consider staying with us again. We look forward to welcoming you back soon! Warm regards, Paul
Dear Izzrudyn, Greetings from Arenaa Deluxe Hotel, Thank you so much for your kind words! We are delighted to hear that you enjoyed our service and would consider staying with us again. We look forward to welcoming you back soon! Warm regar… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewIts very much comfortable n worth the money
Dear Eswary Devan , Thank you so much for your kind words! We’re delighted to hear that you found your stay comfortable and worth the value. Your satisfaction means a lot to us, and we look forward to welcoming you again soon. Warm regards, Arveenn
Dear Eswary Devan , Thank you so much for your kind words! We’re delighted to hear that you found your stay comfortable and worth the value. Your satisfaction means a lot to us, and we look forward to welcoming you again soon. Warm regard… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewI really liked all of their staffs politeness. It is not easy to find all of staffs are polite. The place are clean and tidy. Really enjoy the stay. The rooms also being maintained well enough. Whole room can be cold in 10mins once yiu've turned the aircond on. The bike parking also provide by the host. Great experience provided by the host.
None.
Dear Mohamed, Greetings from Arenaa Deluxe Hotel, Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed your stay. Your appreciation of our team’s politeness means a lot to us and it is always our goal to ensure that every guest feels welcomed and well cared for. We are also glad that you found the rooms clean, tidy, and comfortable, and that the air-conditioning and parking facilities met your needs. It was a pleasure hosting you, and we hope to welcome you back again in the future for another wonderful stay! Warm regards, Nurul
Dear Mohamed, Greetings from Arenaa Deluxe Hotel, Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed your stay. Your appreciation of our team’s po… Show more