Reviews of Hotel ASRC This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
58, Lebuhraya Darulaman, 05100 Alor Setar, Malaysia
#20 of 41 hotels in Alor Setar
Guests' ChoiceReview Score
Based on 437 hotel reviews
7.4Score breakdown
-
Cleanliness
8.0
-
Comfort
7.9
-
Location
8.4
-
Facilities
7.6
-
Staff
8.1
-
Value for money
8.0
-
Free Wifi
7.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: July 10, 2025
Mat
Malaysia5 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Standard Double Room (New Wing ,With Elevator)
- • Stayed 1 night
- • Submitted from a mobile device
Toilet and bathroom
Staff and view from room
Stayed in July 2025
-
Reviewed: June 20, 2025
Tan
Malaysia18 Reviews2 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom piping need improvement. I repaired the leaking WC flush tank.
Location walking distance to morning market
Stayed in June 2025
-
Reviewed: June 13, 2025
Ahmad
Malaysia18 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 2 nights
- • Submitted from a mobile device
Toilet have black stained in many parts, tv have very bad signal close to not watchable. The lighting in room was poor, no light near bed. I have made complaint in the first day but no action was taken to addressed our complaint. Toilet flush was not well maintained. I wish the hotel are more willing to accomate their guests.
The location was convenience, room was spacious and well air conditioned. Swimming access was good and water stations provided at each floor.
Stayed in June 2025
-
Reviewed: June 3, 2025
Fauzie
Malaysia1 review6.0“Good for money”- • Leisure trip
- • Family with young children
- • New Standard Double or Twin Room (New Wing ,With Elevator)
- • Stayed 1 night
- • Submitted from a mobile device
Mystical
Stayed in June 2025
-
Reviewed: June 3, 2025
Sarah
Malaysia1 review7.0Good- • Business trip
- • Family with young children
- • Standard Double Room (New Wing ,With Elevator)
- • Stayed 3 nights
- • Submitted from a mobile device
TV does not has many channel. Bad reception
Nice view, nice location nice, affordable price
Stayed in May 2025
-
Reviewed: May 4, 2025
Izzah
Malaysia7 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Triple Room (Old Wing, No Elevator)
- • Stayed 2 nights
- • Submitted from a mobile device
Stayed here every visit. Children most excited because they have swimming pool. Most affordable price in alor setar. Suitable for family and with small children
Stayed in May 2025
-
Reviewed: April 28, 2025
Fatin
Malaysia15 Reviews7.0“Ok”- • Leisure trip
- • Family with young children
- • Standard Double Room (New Wing ,With Elevator)
- • Stayed 3 nights
- • Submitted from a mobile device
The blanket weird and small . Old shower head .
The room was very clean.
Stayed in April 2025
-
Reviewed: March 28, 2025
Candice
South Africa6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 6 nights
We did not know that we would be required to either bring a swimming cap or rent one in order to use the regular swimming pool. I don't feel comfortable sharing a swimming cap so we didn't rent one and just lounged in the kids pool. Our toilet did not flush and we needed to remove the cisterns lid in order to get it to flush. We let staff know when we arrived and they said a technician would come the next day but he never arrived at all during our stay. The Wi-Fi is terrible and barely even works for a WhatsApp call So definitely not high speed. The rooms are definitely not soundproof. There was also some mold in the bathroom.
The pool was clean and there was shade at the pool. The bedding was clean. The bed was quite comfortable too. They delivered clean towels and bottled water daily and there is also a cleaning service everyday, though we got sick and could not leave the room for half our week stay so we did not use it much. Overall not the worst experience, especially considering the cost of the room.
Stayed in February 2025
-
Reviewed: February 4, 2025
Azman
Malaysia8 Reviews8.0“very good and welcome”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 1 night
pool / badminton court. very near to mall
Everything was satisfactory except the tap water, which wasn't very strong considering it's an old hotel. overall value for money
Stayed in February 2025
-
Reviewed: January 24, 2025
Florance
Malaysia17 Reviews8.0“2night 3 day”- • Leisure trip
- • Family with young children
- • Standard Double Room (New Wing ,With Elevator)
- • Stayed 2 nights
- • Submitted from a mobile device
nil
easy parking
Stayed in December 2024
-
Reviewed: December 28, 2024
Liliana
Malaysia8 Reviews8.0“Worth the trip”- • Leisure trip
- • Family with young children
- • Standard Double Room (New Wing ,With Elevator)
- • Stayed 2 nights
- • Submitted from a mobile device
Lock door too many issue
Worth the money
Stayed in December 2024
-
Reviewed: December 26, 2024
Shahinsha
Malaysia78 Reviews10 helpful votes7.0“A good stay.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 1 night
Its confusing to find the hotel lobby. More clear direction should be given. Only one working elevator, was stuck at 5th floor for some time due to repair of the elevator going on.
The room is big. Value for money. Good location, nearby to shops. Spacious parking. There is a small shop at the lobby, very convenient. Easy access from the parking to the elevator.
Stayed in December 2024
-
Reviewed: October 17, 2024
Khai
Malaysia24 Reviews11 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 1 night
- • Submitted from a mobile device
The cleanliness of the toilet still can improve. Because the one I stay is the old room, have to walk staircase, might not convenient for old people.
The location is ok, easy drive to the town.
Stayed in September 2024
-
Reviewed: September 11, 2024
Zafifi
Malaysia8 Reviews6.0“Affordable stay”- • Business trip
- • Solo traveler
- • Standard Double Room (New Wing ,With Elevator)
- • Stayed 1 night
- • Submitted from a mobile device
The shower host always loose.
Accesibility to the mall, main road
Stayed in September 2024
-
Reviewed: August 20, 2024
Mohd
Malaysia36 Reviews4 helpful votes8.0“Worth Short Stay”- • Leisure trip
- • Couple
- • Deluxe Triple Room (Old Wing, No Elevator)
- • Stayed 1 night
Nothing
Comfortable & spacious family room. Hotel provides all basic needs. Kids love the swimming pool.
Stayed in August 2024
-
Reviewed: August 9, 2024
Anny
Malaysia8 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double Room (New Wing ,With Elevator)
- • Stayed 2 nights
- • Submitted from a mobile device
Didn't provide coffee or tea and also kettle for boiling water
Room is spacious. Easy to access to city center
Stayed in May 2024
-
Reviewed: August 1, 2024
Sharizan
Malaysia8 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room (New Wing ,With Elevator)
- • Stayed 1 night
- • Submitted from a mobile device
requested 1 more extra pillow for a child (8yrs old) , a bit reluctant to give, the staff said its not their responsibility for the 3rd person to have it. but she give at last after insisted.( for your info only 2 pillows in one room. ) we occupying 2 rooms. 4 adults & 1 child. at least hv some consideration . other hotel can provide 3-4 pillows even for 2 persons 😊
Love the view, facing menara alor setar. room is clean
Stayed in July 2024
-
Reviewed: July 8, 2024
Richeld
Malaysia4 Reviews7.0“Good and worth for money”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 1 night
- • Submitted from a mobile device
Idk
The friendly female staff (wearing hijab) during check in. She is so helpful😍
Stayed in July 2024
-
Reviewed: June 28, 2024
Tan
Malaysia18 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 2 nights
- • Submitted from a mobile device
The shower water is slow like drizzling.
Location close to market and food
Stayed in June 2024
-
Reviewed: May 4, 2024
Alvin
Malaysia37 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double Room (New Wing ,With Elevator)
- • Stayed 3 nights
- • Submitted from a mobile device
NA
Ok
Stayed in February 2024
-
Reviewed: April 15, 2024
Saad
Malaysia4 Reviews1 helpful vote8.0“Recommended to stay at ASRC Hotel.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 1 night
- • Submitted from a mobile device
I like everything of the ASRC hotel.
I like the location of the hotel and the swimming pools that provided by the hotel.
Stayed in April 2024
-
Reviewed: April 4, 2024
Norshafrina
Malaysia1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 1 night
booking for 3adult & 2child but we get standart room...its so surprise..in toilet water pump very low pressure and room is quite smelly
good value and strategic location
Stayed in March 2024
-
Reviewed: March 11, 2024
Yasmine
Malaysia27 Reviews7 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 1 night
- • Submitted from a mobile device
-At the stair got some bad smell like rubbish that has been abandoned for many days..Overall than that is fine..
-The pool -Price reasonable -Strategic location
Stayed in March 2024
-
Reviewed: February 16, 2024
Musa
Malaysia6 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room (Old Wing, No Elevator)
- • Stayed 2 nights
- • Submitted from a mobile device
Late room cleaning
Facilities...
Stayed in February 2024
Guests also reviewed these properties:
-
Hotel MargotParis, France
-
Apple Hostel 蘋果賓館Hong Kong, Hong Kong
-
Kanellis StudiosAvlemonas, Greece
-
The OaksWitheridge, UK
-
La Casa di ZueccaMonterosso al Mare, Italy
-
Aparthotel BarracudaPonta Delgada, Portugal
-
Guest House NeiļunamsEngure, Latvia
-
The First HouseVryheid, South Africa
