Reviews of Hotel Balik Pulau 3 stars
G18, Jalan PM14, Plaza Mahkota, 75000 Melaka, Malaysia

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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewProperty overpriced and a little way to the main sights but close to plenty of eats and large mall.comfortable bed very quiet and clean
The room for the price was small not well lit , really 2 star .i think they spent too much money on the overspacious reception.
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 February 2025 · Stayed in January 2025
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewVery spacious and comfortable. Location was incredible, very quiet are but so close, walking distance to all of the great places you want to see.
Room wasn’t served at all during my stay so no fresh water or toilet paper but it didn’t ruin my stay.
Reviewed: 27 January 2025 · Stayed in November 2024
Verified reviewReviewed: 8 January 2025 · Stayed in December 2024
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 September 2024 · Stayed in September 2024
Verified reviewClean n comfort
Aircond slow n no water in toilet
Dear Valued Guest, Thank you and we appreciate your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure they will not happen again. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Regards, The Administrator
Dear Valued Guest, Thank you and we appreciate your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure they will not happen… Show more
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 5 August 2024 · Stayed in July 2024
Verified reviewReviewed: 30 July 2024 · Stayed in June 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewThe hotel's internet picture
The reality after. Check in to my room Pay RM170+ in room NO fridge Toilet tiles slippery Toilet door frame dirty The old building has been renovated improperly
Dear Valued Guest, Thank you for your stay at Hotel Balik Pulau, Malacca. We have another type of family room which is Family Suites room, this room have fridge will be more suitable for you. You may book this room in the future. Thank you for your feedback and we hope you have wonderful trip in Malacca.
Dear Valued Guest, Thank you for your stay at Hotel Balik Pulau, Malacca. We have another type of family room which is Family Suites room, this room have fridge will be more suitable for you. You may book this room in the future. Thank you… Show more