Reviews of Bell Suite - The Premium Suite @ Sepang 5 stars
Persiaran Sunsuria, 43900 Sepang, Malaysia
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Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewI don’t recommend this property to anyone.
The staff are not reachable at all.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThere were too many restrictions and no one to guide. No toiletries in the bathroom. No cup for tea, no glasses to drink water. No tea bags or sugar
Very poor, alarm went on in the building 2 times and we had to rush downstairs. Finally we left the room at 2.30 am in the morning and sat at lobby.
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewRooms were nice
Travelled after a long flight. Had to wait at lobby with no help, no room number allocated. Tried calling multiple times, nobody was answering call. No receptionist to help. Poor service, but security guard Nawa was helpful.
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewLocation was close to airport
Selected specifically because there was a shuttle offered for the property. No shuttle was available. Property manager said they stopped shuttle service some time back and booking.com hasn’t removed it even though they asked.
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in December 2024
Verified reviewReviewed: 15 November 2024 · Stayed in November 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified reviewnothing
cockroaches, service, contact with the owner who was not there
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewClean Good value
The staff is disappointing. Where do I start : 1. Location in booking is incorrect we had to take two taxis 2. The host contacts you by whatsapp to ask for passport because there are restrictions in booking to ask such sensitive document 3. The host relies on self check in with a procedure that is not up to date. They ask you to get the key from The wrong mailbox. I really do not recommend this host and i will also make sure that booking gets informed.
Reviewed: 5 September 2024 · Stayed in August 2024
Verified reviewReviewed: 1 August 2024 · Stayed in July 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewReviewed: 24 June 2024 · Stayed in June 2024
Verified reviewEasy to access, they send you a code to get they key from a mailbox and can access late at night Rooms clean
It’s not a hotel, I think the description is a little misleading. It’s an apartment building with a pool and gym on the UG floor. So after we checked out we could not get access to the pool or any area to waiting before our flight. There is a security guard 24h a day but it’s not a reception. They just take your details before you can get the key.
Reviewed: 23 May 2024 · Stayed in May 2024
Verified review1. The location is good and close to the convenient shops and airport klia. 2. The room is spacious and clean. 3. Safety is very well maintained. 4. The staff and host is very helpful and friendly. Tq
1. The room has a very strong cigarette odour which is very unbearable. You should open the windows and let fresh air in once in awhile. 2. The hand bidet spray need to be replaced.
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewNear the airport - good for short stays near the airport.
It doesn't have glasses or cups - not a single one. Very little toilet paper.
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewReviewed: 5 April 2024 · Stayed in March 2024
Verified reviewReviewed: 2 March 2024 · Stayed in March 2024
Verified reviewReviewed: 26 February 2024 · Stayed in February 2024
Verified reviewReviewed: 24 February 2024 · Stayed in February 2024
Verified reviewReviewed: 19 January 2024 · Stayed in January 2024
Verified reviewReviewed: 11 January 2024 · Stayed in January 2024
Verified reviewDirty, poor communication with host, difficult to check in, host extremely rude, doesn't have the features described on booking.com, they charged me more than agreed/stipulated on booking for an early checkin and they didn't even provide a receipt. They even took photos of me without asking any permissions. Terrible experience!
Reviewed: 9 January 2024 · Stayed in January 2024
Verified review