Reviews of CapsuleTransit MAX - Airport Hotel - Landside, Public Area - Gateway KLIA T2, Lvl 2M 4 stars
Jalan Klia 2/1 L2M-6-8, Level 2M, Gateway Terminal KLIA2, 64000 Sepang, Malaysia
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Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewPrice
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewConvenient clean and quiet
Tv was stuck on , staff turned off manually eventually behind screen on wall , remote didn’t work so couldn’t check the flight status
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewEverything
Nothing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect in the airport terminal
Nothing
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated our friendly staff, cleanliness, comfort, and prime location within the airport terminal. Your feedback truly motivates us to continue providing exceptional service. We look forward to welcoming you again in the future! With warm regards, Michelle & Capsule Transit MAX Team
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated our friendly staff, cleanliness, comfort, and prime location within the airport terminal. Your feedback truly motivates us to c… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClean, easy to get to and very comfortable
Everything was great
Thank you for your perfect score and kind words! We are thrilled that everything from comfort and cleanliness to location exceeded your expectations. It means a lot that you found your stay so convenient and enjoyable. Looking forward to hosting you again! With warm regards, Michelle & Capsule Transit MAX Team
Thank you for your perfect score and kind words! We are thrilled that everything from comfort and cleanliness to location exceeded your expectations. It means a lot that you found your stay so convenient and enjoyable. Looking forward to ho… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewDefinitely the only place I will be staying at in Kuala Lumpur Airport.. Luxury and class together with good service.
Thank you for your fantastic review! We are delighted to hear that you enjoyed our luxury, comfort, and service during your stay. It means a lot to us that you consider us your go-to place in Kuala Lumpur Airport. We look forward to welcoming you back whenever you visit again! With warm regards, Michelle & Capsule Transit MAX Team
Thank you for your fantastic review! We are delighted to hear that you enjoyed our luxury, comfort, and service during your stay. It means a lot to us that you consider us your go-to place in Kuala Lumpur Airport. We look forward to welcomi… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location in airport service was good and rooms were spacious and clean
Thank you for your kind words! We are delighted to hear you enjoyed our convenient location, attentive service, and spacious, clean rooms. It means a lot that you would recommend us for short stays. We look forward to hosting you again soon! With warm regards, Michelle & Capsule Transit MAX Team
Thank you for your kind words! We are delighted to hear you enjoyed our convenient location, attentive service, and spacious, clean rooms. It means a lot that you would recommend us for short stays. We look forward to hosting you again soon… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewEasy access for short stay before connecting flight
Staff suddenly open my room door when im not properly dressed
Thank you for taking the time to leave your feedback. We are glad to hear that you found our location convenient and appreciated the comfort and value we offer, especially for short stays before connecting flights. However, we sincerely apologize for the incident involving our staff entering your room unexpectedly. This is certainly not the standard of service we strive to provide, and we understand how uncomfortable and upsetting that must have been. Please rest assured that we are addressing this issue with our team to ensure guest privacy is always respected. We appreciate your comments and hope to have the opportunity to serve you better in the future. With warm regards, Michelle & Capsule Transit MAX Team
Thank you for taking the time to leave your feedback. We are glad to hear that you found our location convenient and appreciated the comfort and value we offer, especially for short stays before connecting flights. However, we sincerely ap… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood place to stay
Thank you for your perfect ratings and for your kind words. We are thrilled to know you had a good stay and enjoyed our location and facilities. Your satisfaction is our greatest reward. We hope to see you again soon. With warm regards, Michelle & Capsule Transit MAX Team
Thank you for your perfect ratings and for your kind words. We are thrilled to know you had a good stay and enjoyed our location and facilities. Your satisfaction is our greatest reward. We hope to see you again soon. With warm regards, Mic… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThank you for your great review! We are glad our hotel met your needs for a short stay between flights. It is wonderful to hear everything from staff service to comfort was up to your expectations. We hope you had a great time in Borneo and look forward to welcoming you again should your travels bring you back to KLIA2. With warm regards, Michelle & Capsule Transit MAX Team
Thank you for your great review! We are glad our hotel met your needs for a short stay between flights. It is wonderful to hear everything from staff service to comfort was up to your expectations. We hope you had a great time in Borneo and… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe location is really convenient which just inside the terminal 2. Room is clean and staff is friendly and helpful.
Not many rooms. Need to book in advance, otherwise no room available.
Thank you so much for your kind review! We are thrilled to hear you found our location convenient, and that our team made a good impression with their friendliness and helpfulness. It is great to know the cleanliness of the room met your expectations as well. We understand the limitation on room availability and appreciate your suggestion about booking early — it is true that we can get fully booked quite fast! We hope to welcome you again in the future. With warm regards, Michelle & Capsule Transit MAX Team
Thank you so much for your kind review! We are thrilled to hear you found our location convenient, and that our team made a good impression with their friendliness and helpfulness. It is great to know the cleanliness of the room met your ex… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewPerfect location at KLIA2 terminal, easy to find, cozy room. My connection flight was 14 hour away - couldn’t find much better way to recharge and rest. Extra kind size bed was so comfy.
Thank you for the glowing review! We are so glad you found our location ideal and had a restful layover. We hope to welcome you again whenever you are passing through. With warm regards, Michelle & Capsule Transit MAX Team
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe room was bigger than expected. Very clean and very comfortable. The shower was awesome!
very noisy neighbours. Thin walls.
Thank you for your thoughtful review. We are glad you loved the spacious room and shower. We are sorry about the noise from neighboring rooms — we will definitely look into ways to improve soundproofing. Hope to see you again! With warm regards, Michelle & Capsule Transit MAX Team
Thank you for your thoughtful review. We are glad you loved the spacious room and shower. We are sorry about the noise from neighboring rooms — we will definitely look into ways to improve soundproofing. Hope to see you again! With warm reg… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewDidn't take breakfast there
Thank you for the great review! We are happy you enjoyed your stay. We hope next time you get the chance to try our breakfast as well. Safe travels! With warm regards, Michelle & Capsule Transit MAX Team
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewlocation is convenient. There are many facilities in the area of the hotel: Restaurants, shops and spa. The room is clean and the bed is comfortable. The staff is fast and efficient.
The hotel feels stuffy and lacks proper ventilation. The carpet in the hotel is a bit dusty and needs deeper vacuuming.
Thank you for your honest review. We Are glad you appreciated the convenience, comfort, and staff efficiency. We sincerely apologize for the ventilation and carpet issues – your feedback has been shared with housekeeping for immediate improvement. With warm regards, Michelle & Capsule Transit MAX Team
Thank you for your honest review. We Are glad you appreciated the convenience, comfort, and staff efficiency. We sincerely apologize for the ventilation and carpet issues – your feedback has been shared with housekeeping for immediate impro… Show more