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Reviews of Cititel Express Ipoh 3 stars

No 2, Jalan S.P. Seenivasagam, 30000 Ipoh, Malaysia

#61 of 135 hotels in Ipoh

Guests' Choice

Review score

Based on 2100 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is really good, you are 6 min away from old town and the

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Good overall & Nearby to little India ...

    Stayed in July 2025

  • Reviewed: 24 August 2025

    9.0
    Ipoh with family
    • Leisure trip
    • Family with young children
    • Family Quad Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking is limited, there are other site for parking and shuttle provided to the site. I prefer my car near me. There are no nearby restaurant or kopitiam for morning breakfast.

    Hotel newly renovated, so it is clean. Water dispenser can be found on every floor, making it easy to refill our water bottles. There are room that fits 4 adults, so we stayed comfortably together and not apart. There is 7eleven at the lobby, so convenient. Location was ideal too, close to all the tourist sites.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Room nicely layout. very comfortable. Love all the friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    need to double check in. Have to wait 2 times for checking in. one at the entrance - information counter another one at 12 floor reception counter. Short of staff at the ground floor and we waitied for some time and another round at 12 floor. wasting time and labour cost.

    Room with good size, clean and power shower. Supprise to find water dispenser. very good ideal. Parking limited but hotel provide shettle bus. Location not at the superb busy ipoh. Nice to enjoy the morning walk at the Padang.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Everything 9/10 except parking B- 4/10 and escalator speed- 5/10
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking B abit scary and escalator slow

    Clean and tidy, bright room

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The unpleasant smell in the bathroom. Could be the drainage system

    Location & cleanliness. And breakfast selection also not bad

    Stayed in August 2025

  • Reviewed: 20 August 2025

    7.0
    Good
    • Family with young children
    • Premier Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We like the hotel and the room but the hotel doesn’t have convenient parking lot and most of time we stay only the hotel room.. is waste ours times.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Will stay here again if going to Ipoh
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    Limited and tight parking lots within the hotel building, however free nearby alternative parking sites provided with shuttle van.

    Excellent location. Friendly staff , great service provided. Rooms are nice and clean. 7-11 outlet within hotel building; you will never go hungry!

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Premier Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows a bit filthy. Basement parking space extremely limited.

    Walking distance to old town. There’s a convenience store at the ground floor. Padang Ipoh just across the road.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Less parking lot, need to take van to another building for parking.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Everything was great
    • Leisure trip
    • Family with young children
    • Premier Triple Room
    • Stayed 1 night

    I just don't like the parking. I get parking at St. Michael, but it's not so frustrating because the hotel provides a shuttle bus for the guests.

    I like the room, spacious enough for my little family, 2 kids, and 2 adults. The location of the hotel is strategic for finding food nearby.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Good
    • People with friends
    • Premier Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Limited parking facilities and the check in counter which Is located at the 12th floor , which is a hassle.

    The location

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    One day in Ipoh
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    check in time

    location which is close to railway statoon and Concubine Lane and city centre and tourist atraction

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Business stay
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough parking at hotel.. hotel provides parking at another place but away from hotel need to take shuttle No plug at bed No sejadah at room for muslim pray Stay for 2 nights but my card cannot access at 2nd day and i have to wait que too long time at counter becoz it peak hours check in for active back my card

    Best padang ipoh view cafe at breakfast Best view room with riverfront of sungai kinta

    Stayed in August 2025

  • Reviewed: 5 August 2025

    7.0
    Convenient location. Grab to most places was easy.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Entrance drop off or pick up a little risky cos too close to a corner of a busy road.

    Pleasant stay in clean environment. Staff efficient & friendly. 180 deg view of Ipoh city from 12th Floor reception is a good distraction to enjoy when you're queuing for check ins or check out.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Late check-in. We arrived at around 2.30pm to check in. We only gotten our room at 4pm; that was also after persistent follow up.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Not having a fridge. Theres space for a fridge but it was empty.

    How close it was to the Old Town and Train Station. Very comfy bed, great pressure in the shower.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    8.0
    It's an OK hotel
    • Leisure trip
    • Couple
    • Premier Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Smelly drainage system for the toilet. Did complain about it but the smell was masks with spraying room freshener

    Room was comfy.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    It was quite a pleasant stayed and I will come back again in the near future
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Car park not convenient

    1. Location 2. Rooms are cosy and comfortable 3. Staff are polite

    Stayed in June 2025

  • Reviewed: 25 July 2025

    8.0
    Staycation at cititel express ipoh
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    check in was slow. have to wait in line for a very long time. Abt 45 mins. then they open another counter when the lobby is full. Not enough parking at the basement. I have to park far and bring lot of my baby's item and other stuff to the van. doesn't make me feel good tho.. and plug in the room were limited. the plugs are only at the table..

    The location were very strategic. near to lot of viral places and Ipoh night market. breakfast was delicious even though there are less choice. view was great. room were clean too. very spacious lobby and lot of seats. during night time there are no parking so I have to park quite far. there are van to drive you back to hotel. the staff were friendly..

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    very good in Ipoh
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights

    our room was a bit shabby.

    location and staff were nice.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    We were made to wait at the downstairs lobby until almost 3pm. That lobby which share the same for space as 7 11 shop wasn't comfortable. Our first time at this hotel so we didn't know that there's another lobby at the higher floor with comfortable seating. The staff failed to inform us to go upstairs to wait. Check in was also slow. This should be improved.

    Good location. The security guards should be given a big bonus or pay! They're very polite & super helpful especially helping with parking positions in a tight limited basement parking area. We appreciate them very much!

    Stayed in June 2025

  • Reviewed: 24 July 2025

    7.0
    Friendly staff and good environment, will consider come back again for my future trip.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Car park too small.

    Location is good. Clean and quiet environment.

    Stayed in June 2025

  • Reviewed: 20 July 2025

    7.0
    Proper SOP for Guest Drop Off Area
    • Leisure trip
    • Family with young children
    • Family Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very limited car park bay

    Spacious Room

    Stayed in July 2025

Showing 1 – 25

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