Reviews of Courtyard by Marriott Melaka 5 stars
Lorong Haji Bachee, Kampung Bukit China, 75100 Melaka, Malaysia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIt is clean and grand for the lobby. EV charger available in property.
Price tag wise, it’s a little expensive for the room and amenities. Bed was too hard and pillow was too soft for my comfortable.
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewOur stay here was an awesome experience. The hotel rooms are very clean and cozy. By the way, we were impressed by the high ceilings. The staff here are nice. We had a wonderful time here. Next time to Melaka, we definitely will choose Courtyard by Marriott again.
None
Dear Cyndi, Thank you for your fantastic feedback! We’re delighted to hear that you had an awesome experience during your stay and enjoyed the clean, cozy rooms and high ceilings. It’s wonderful to know our staff made a positive impression on you. We look forward to welcoming you back to Courtyard by Marriott on your next visit to Melaka! Best regards, Courtyard by Marriott Melaka
Dear Cyndi, Thank you for your fantastic feedback! We’re delighted to hear that you had an awesome experience during your stay and enjoyed the clean, cozy rooms and high ceilings. It’s wonderful to know our staff made a positive impression… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified review1.The sink no functioning ..water retain in the sink.need time to drain. 2.No other channel except for the info & promo about hotel. 3.With this amount paid no spoon , plate & no cup for customer to use. 4.Nothing extra & special for RM500 ++ price.Small room ..normal king bed.the pillow not nice. 5.The bath towel also faded and aging. 6.No nice smell in the room. 7.I cannot find the menu list for food ordering 8.I can get better staying from other facilities with this much paying. 9.I might think twice to stay again. 10.Thanks
Dear Norashikin, Thank you for your feedback. We’re sorry to hear that your stay at Courtyard by Marriott Melaka didn’t meet your expectations. We will address the sink issue and look into adding more TV channels. We usually provide utensils upon request and will improve our communication about this. We apologize for the room not feeling special and will review our bedding and towels. We’ll also work on enhancing the room’s ambiance and ensuring the food menu is easily accessible. We appreciate your input and hope you’ll consider staying with us again in the future. Best regards, Courtyard by Marriott Melaka
Dear Norashikin, Thank you for your feedback. We’re sorry to hear that your stay at Courtyard by Marriott Melaka didn’t meet your expectations. We will address the sink issue and look into adding more TV channels. We usually provide utensi… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGood location, clean and spacious room. Large size room slippers for my large size feet! Did I mentioned friendly staffs?
Check-in queue took more tthan 30mins wait.
Dear Soon Teong, Thank you for sharing your feedback with us! We’re pleased to hear that you enjoyed our convenient location, clean and spacious rooms, and that our large-sized slippers were a perfect fit for you. It’s also wonderful to know you appreciated our friendly staff. We apologize for the wait during check-in and appreciate your patience. Your comments will help us improve our processes to ensure a smoother experience for all our guests. We hope to welcome you back to Courtyard by Marriott Melaka soon! Warm regards, Courtyard by Marriott Melaka
Dear Soon Teong, Thank you for sharing your feedback with us! We’re pleased to hear that you enjoyed our convenient location, clean and spacious rooms, and that our large-sized slippers were a perfect fit for you. It’s also wonderful to kn… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything. From room to breakfast to parking valet and counter staff very friendly. Everywhere i walk in the hotel, staffs are polite and put on their bright smile. I came to check in early. The counter staff greeted me and doing his great job of the day by arranging my check in early. Thank you so much will definitely come again.
NA.
Dear Fizz, Thank you so much for your kind words! We are delighted to hear that you enjoyed every aspect of your stay, from the room to our breakfast and the service from our friendly staff. It’s heartwarming to know that our team made a positive impression with their politeness and bright smiles. We’re also glad we could accommodate your early check-in request. Your appreciation means a lot to us, and we can’t wait to welcome you back to Courtyard by Marriott Melaka for another wonderful stay! Warm regards, Courtyard by Marriott Melaka
Dear Fizz, Thank you so much for your kind words! We are delighted to hear that you enjoyed every aspect of your stay, from the room to our breakfast and the service from our friendly staff. It’s heartwarming to know that our team made a p… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewCheck in and out was fast and efficient. My request for early check in was granted. All 3 rooms were adjacent to one another that was what I requested as well.
Nit applicable
Dear Albert, Thank you for your wonderful feedback! We’re thrilled to hear that your check-in and check-out experiences were fast and efficient. It’s always our pleasure to accommodate early check-in requests and ensure that your rooms are adjacent to one another. We appreciate your kind words and look forward to welcoming you back to Courtyard by Marriott Melaka for another enjoyable stay! Warm regards, Courtyard by Marriott Melaka
Dear Albert, Thank you for your wonderful feedback! We’re thrilled to hear that your check-in and check-out experiences were fast and efficient. It’s always our pleasure to accommodate early check-in requests and ensure that your rooms are… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in May 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewService and staff were really good
Bathroom was dirty around the bath. You had to shower in the bath, but the bathtub was above the tails and the water couldn't flush away. Result: fungi around the bath-tub. Clearly a construction failure.
Dear Martin, Thank you for your feedback. We're glad to hear you appreciated our service and staff. However, we sincerely apologize for the cleanliness issues and the concerns with the bathtub. Your comments will be addressed with our maintenance team to ensure improvements are made. We appreciate your input and hope to provide a better experience in the future. Best regards, Courtyard by Marriott Melaka
Dear Martin, Thank you for your feedback. We're glad to hear you appreciated our service and staff. However, we sincerely apologize for the cleanliness issues and the concerns with the bathtub. Your comments will be addressed with our … Show more
Reviewed: 5 August 2025 · Stayed in June 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewEverything.
Nothing -ve
Dear Norazlin, Thank you for your fantastic feedback! We're delighted to hear that you had a great experience with us. We hope to welcome you back for another wonderful stay soon! Best regards, Courtyard by Marriott Melaka
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewAll Staffs are excellence, especially 3 guys Interns from Indonesia and all Securities Man in Hotel Lobby. They are helpfull and very polite.
Free Ice Cream in Lobby need to be monitored regularly so we can get the compliments :)
Dear Virginanty, Thank you for your kind words! We’re thrilled to hear that our staff, especially the interns and security team, made a positive impression during your stay. We appreciate your suggestion about the ice cream in the lobby and will ensure it’s monitored regularly. We hope to welcome you back soon! Best regards, Courtyard by Marriott Melaka
Dear Virginanty, Thank you for your kind words! We’re thrilled to hear that our staff, especially the interns and security team, made a positive impression during your stay. We appreciate your suggestion about the ice cream in the lobby an… Show more
Reviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewThe reception staff was very helpful to try to get side by side rooms for me and my family.
Dear Hui Beng, Thank you for your kind words! We're delighted to hear that our reception staff was able to assist you in securing side-by-side rooms for you and your family. Your positive feedback encourages us to continue providing excellent service. We look forward to welcoming you back for another wonderful stay! Warm regards, Courtyard by Marriott Melaka
Dear Hui Beng, Thank you for your kind words! We're delighted to hear that our reception staff was able to assist you in securing side-by-side rooms for you and your family. Your positive feedback encourages us to continue providing e… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe hotel, breakfast, room and hotel lobby
1. No bathrobe only upon request 2. Bathtub to high to access 3. Water from bathtub exit thru the opening and wet the toilet flooring 4. TV channelled only axn for drama and no movie channelles very limited option
Dear Yusri12, Thank you for taking the time to share your feedback. We appreciate your comments regarding the hotel, breakfast, room, and lobby. We apologize for the inconvenience you experienced with the bathrobe availability, bathtub accessibility, and water drainage. Your insights are important, and we will address these issues to improve our guests' experience. Regarding the TV channels, we understand the need for more varied entertainment options and will review our offerings. We hope to have the opportunity to welcome you back and provide a more enjoyable stay. Warm regards, Courtyard by Marriott Melaka
Dear Yusri12, Thank you for taking the time to share your feedback. We appreciate your comments regarding the hotel, breakfast, room, and lobby. We apologize for the inconvenience you experienced with the bathrobe availability, bathtub ac… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewBreakfast was great. Location is a little out of the way but it is only a RM8 Grab ride into Melaka central. Beautiful pool and pool area which is why we stay here as many hotels in Melaka do not have this... and it can get rather hot there in the afternoons. Great parking, easy going hotel.
They do give you a pillow menu but the beds are actually quite hard!
Dear Jennifer, Thank you for your thoughtful review! We're delighted to hear that you enjoyed our breakfast and found the pool area beautiful and refreshing. We agree that having a nice pool is a great advantage, especially during the warm afternoons. We appreciate your feedback regarding the location and the comfort of the beds. While we strive to provide a relaxing stay, we understand that preferences for mattress firmness can vary. Your insights are invaluable as we continually look to enhance our guest experience. We hope to welcome you back soon for another enjoyable stay! Warm regards, Courtyard by Marriott Melaka
Dear Jennifer, Thank you for your thoughtful review! We're delighted to hear that you enjoyed our breakfast and found the pool area beautiful and refreshing. We agree that having a nice pool is a great advantage, especially during the … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe breakfast buffet was excellent. the staff was always helpful and greeted you with a smile. The pool was great, and pool towels are available. The room was clean and serviced every day.
Dear Steve, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our breakfast buffet and found our staff to be helpful and friendly. It's great to know that you appreciated the cleanliness of your room and the convenience of our pool facilities. Your kind words inspire us to keep providing excellent service and memorable experiences. We hope to welcome you back for another enjoyable stay soon! Warm regards, Courtyard by Marriott Melaka
Dear Steve, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our breakfast buffet and found our staff to be helpful and friendly. It's great to know that you appreciated the cleanliness of your room an… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified review