Breakfast choice was fantastic

Stayed in August 2025

Location is not that great but it’s ok to chill

Facilities and cleanliness. Breakfast spread The ambience

Stayed in August 2025

Nothing

All

Stayed in May 2025

Rooms are very spacious and clean. Thumbs up👍 for the friendly staffs at the front desk. A good breakfast buffet spread.

Stayed in August 2025

Parking.

Vibe, service

Stayed in August 2025

The cleanliness, quiet, food with quality, toiletries very good too. Not forgetting the friendly staffs (front desk) and at the restaurant, especially Mohamad and Aliff. Well done, guys👏

Stayed in August 2025

None

Everything

Stayed in August 2025

I am very disappointed with my recent stay. 1. We booked 1 room for 3 adults, but no extra bed, towels, or toothbrushes were provided. Instead, we were told we had to pay extra for these, which is unreasonable since the booking clearly stated 3 adults. 2. The noise from rain on level 27 was extremely loud and disrupted our rest. 3. The Front Office staff were unfriendly and unhelpful. When I asked why we were being charged extra despite booking for 3 adults, the only answer given was “You must book directly under the hotel.” This is unacceptable, as the payment for 3 adults should already include the necessary amenities without forcing guests to share. This experience was far below expectations, and I hope the management takes this feedback seriously to improve service quality.

Bellman so friendly, Nice breakfast

Stayed in August 2025

The lifts were just slightly challenging to navigate, i.e. the checkin counter at level 12, lobby and pickup point at level 1, carpark at level 5, getting from carpark to guest rooms require changing elevators.

Its new and clean

Stayed in August 2025

Perfect

Stayed in August 2025

The location is not near many attractions, with only a few nearby restaurants and shops. The mall in the building is still not open, so there is not much to explore nearby. During our stay, the unit above us was quite noisy. The single beds were actually deluxe singles, which could fit two slim people if acceptable, so next time it might be worth checking the room first before requesting an extra bed. The shower head in the bathroom could not stay in position — when adjusted to a higher point, it kept sliding down, making it hard to use, so we had to rely on the overhead shower instead.

The staff were friendly and helpful — when we booked a twin room for three persons and added an extra bed, they kindly upgraded our booking to include free breakfast, which we really appreciated. Cleanliness of the room was good, the beds were comfortable, and we received welcome cookies upon arrival. Breakfast was nice with plenty of choices. The surroundings were generally quiet, and free parking was available (just remember to validate your card).

Stayed in August 2025

The water for the bidet in my room toilet is very little makung it hard for me to wash myself after using. If the water pressure is atrong would be nice.

Breakfast was good but slow in replenishing more food. I came for breakfast, walk around to choose. Saw that the rice cake that I want to try with the rendang is empty. Decided to go to egg live station first while waiting for staff to replenish. After coming back it is still empty. Decided to get other food to enjoy and leave.

Stayed in August 2025

The toilet flush, once used, need about 5 mins before it can be used again. I am told it was a design problem due to the mechanism hidden behind the tiles in the junior king suite.

The room was excellent overall.

Stayed in August 2025

Nothing

Everything! Especially the amazing buffet breakfast spread.

Stayed in July 2025

Nothing

All things about this hotel. Especially all the staff.. the best hotel staff ever..

Stayed in July 2025

The breakfast was okay (in terms of taste and buffet spread) I guess compared to other Doubletree Hilton that we have been. But the tea tarik was superb!

The staff were kind and very helpful. And my children loves the kids playroom. The room was spacious!

Stayed in July 2025

- I would say the neighborhood itself is run-down and not too many options but that has not something to do with the hotel

- Nice hotel with spacious rooms and relatively modern. - We were on honeymoon to got free room upgrade and little cake which was very nice from them! - Location is a bit removed from city centre which is nice on one hand as you are more removed from the hectic/noisy downtown but on the other side, the neighbourhood of the hotel is very quiet and run-down so not too many alternatives to eat/coffee. City centre is less than 10mins by Grab though (1 or 2 euros so very cheap)

Stayed in July 2025

My room had a few power trips, but there were recitfied immediately. Nothing major, just a minor inconvience

Hilton has always been a great hotel and DoubleTree at Melaka is not exception. The staff were extremely polite and helpful, going beyond and above, providing incredible hospitality. The staff always serve with a smile . The hotel breakfast buffet had a good spread as well.

Stayed in July 2025

Hotel room and the food

The food is outstanding

Stayed in July 2025

Cant think of any.

The variety of choice is excellent. It caters to all palette.

Stayed in June 2025

signage on ground floor weren't clear. Had to ask around to discover that the check-in reception was on level 12.

room size was good; lovely breakfast and great staff at check-in counter.

Stayed in July 2025

Nothing

Cleanliness

Stayed in July 2025

The breakfast has variety but the taste not so good

The room and staff hospitality

Stayed in June 2025

I didn’t like that the building was ‘dead’ . It’s sad that the place hasn’t picked itself up again after Covid.

I am new with Double Tree. I booked it for its reputation. I like the Staff Service. The front desk staff serving us was very friendly, helpful and warm.

Stayed in June 2025