Opiniones del Expressionz Professional Suites by MyKey

Thank you for sharing your experience. We’re very sorry to hear that your stay did not meet expectations and that you decided to leave so soon after arriving. The issues you mentioned, such as cleanliness, broken furniture, and overall room condition, are concerning and not reflective of the standard we want our guests to experience. We also regret any disappointment caused by the additional charges for the pool and gym facilities. Your feedback is very valuable, and we will review these matters with the team to ensure improvements are made. We truly apologize for the inconvenience and frustration this caused during your trip.

Thank you for sharing your experience. We’re very sorry to hear that your stay did not meet expectations and that you decided to leave so soon after arriving. The issues you mentioned, such as cleanliness, broken furniture, and overall room… Mostrar más

Thank you for your feedback. We’re glad you enjoyed your stay overall, but we apologize for the inconvenience regarding the rooftop pool charges and the need to request towels. Your comments will be shared with our team to ensure better preparation and communication for future guests. We hope to welcome you back for a smoother experience.

Thank you for your feedback. We’re glad you enjoyed your stay overall, but we apologize for the inconvenience regarding the rooftop pool charges and the need to request towels. Your comments will be shared with our team to ensure better pre… Mostrar más

Thank you for your feedback. We’re glad to hear you enjoyed the spacious 3-person room with its beautiful views. We regret to learn about your experience with the 2-person room and the differences you encountered between the two. Your comments are valuable, and we will share them with the relevant team to ensure more consistent standards. We hope to have the opportunity to welcome you again for a more seamless experience.

Thank you for your feedback. We’re glad to hear you enjoyed the spacious 3-person room with its beautiful views. We regret to learn about your experience with the 2-person room and the differences you encountered between the two. Your comme… Mostrar más

Thank you for your review. We’re glad you appreciated the spacious room, fast elevator service, and the friendliness of our security and reception staff. We understand your concern regarding the distance from the city center and the challenges with traffic, as well as your comments on the cleanliness of the shower and floor. We will share this feedback with our housekeeping team to improve the cleaning standards. We hope to welcome you again and provide an even better experience in the future.

Thank you for your review. We’re glad you appreciated the spacious room, fast elevator service, and the friendliness of our security and reception staff. We understand your concern regarding the distance from the city center and the challen… Mostrar más

Thank you for sharing your feedback. We are glad to hear that you found the bed comfortable and the room spacious. We sincerely apologise for the inconvenience caused by the cleanliness issue and the lack of clear communication regarding the pool options. Your comments about the service and information provided will be addressed with our team to ensure better clarity and attention in the future. We appreciate your understanding and hope to provide you with a more seamless experience next time.

Thank you for sharing your feedback. We are glad to hear that you found the bed comfortable and the room spacious. We sincerely apologise for the inconvenience caused by the cleanliness issue and the lack of clear communication regarding th… Mostrar más

Thank you for your feedback. We’re glad you enjoyed both pools and their views. We understand your concerns regarding the paid access to the top-floor pool and certain restrictions, and we will share these comments with the relevant management. We also apologise for the room condition, including humidity, furniture issues, and the lack of dining space. Your observations are valuable to us, and we will review them to help improve our guests’ experience.

Thank you for your feedback. We’re glad you enjoyed both pools and their views. We understand your concerns regarding the paid access to the top-floor pool and certain restrictions, and we will share these comments with the relevant managem… Mostrar más

Thank you for bringing this to our attention. We sincerely apologise for the unpleasant experience you had with cleanliness and the malfunctioning washing machine. The presence of cockroaches is unacceptable, and we will escalate this to our housekeeping and pest control teams immediately. We’ll also have the washing machine inspected to ensure it’s fully functional for future guests. Your feedback is important, and we truly regret that your stay did not meet expectations.

Thank you for bringing this to our attention. We sincerely apologise for the unpleasant experience you had with cleanliness and the malfunctioning washing machine. The presence of cockroaches is unacceptable, and we will escalate this to ou… Mostrar más

Thank you for your feedback. We're pleased to hear you enjoyed the infinity pool experience. We understand your concerns regarding the accessibility of nearby attractions. While our location offers great views and a central position, walking distances can vary depending on individual preferences, and we will take your comment into account when guiding future guests. We also appreciate your note about the pool access—rest assured we’ll continue working to ensure this information is clearly communicated prior to arrival. We hope to welcome you again for an improved experience.

Thank you for your feedback. We're pleased to hear you enjoyed the infinity pool experience. We understand your concerns regarding the accessibility of nearby attractions. While our location offers great views and a central position, w… Mostrar más

Thank you for sharing your experience. We're very sorry to hear about the cleanliness issues, the broken window, and the delay in follow-up from our team. This does not reflect the standards we strive to maintain, and we sincerely apologise for the inconvenience caused during your stay. Your feedback has been noted and shared with the relevant departments for immediate review and improvement. We appreciate you bringing these matters to our attention.

Thank you for sharing your experience. We're very sorry to hear about the cleanliness issues, the broken window, and the delay in follow-up from our team. This does not reflect the standards we strive to maintain, and we sincerely apolo… Mostrar más

Thank you for your wonderful review! We're delighted that you enjoyed the spacious, clean apartment and the stunning city views. It's great to know our central location and friendly team made your stay even more pleasant. We look forward to welcoming you again soon.

Thank you for your wonderful review! We're delighted that you enjoyed the spacious, clean apartment and the stunning city views. It's great to know our central location and friendly team made your stay even more pleasant. We look fo… Mostrar más

Thank you for your feedback. We're glad to hear you enjoyed the pool on the 48th floor. Please note that access to certain facilities such as the rooftop pool and gym may be managed separately by the building management and might require an additional fee. We understand this can be unexpected, and we appreciate your understanding. We hope the rest of your stay was enjoyable.

Thank you for your feedback. We're glad to hear you enjoyed the pool on the 48th floor. Please note that access to certain facilities such as the rooftop pool and gym may be managed separately by the building management and might requir… Mostrar más

Thank you for sharing your experience! We're glad to hear you found the location convenient and that our team was able to promptly assist with the Wi-Fi issue. We appreciate the note regarding the entrance and will work to improve signage and clarity for future guests. We hope to welcome you back on your next visit to Kuala Lumpur.

Thank you for sharing your experience! We're glad to hear you found the location convenient and that our team was able to promptly assist with the Wi-Fi issue. We appreciate the note regarding the entrance and will work to improve signa… Mostrar más

Thank you for your feedback. We're pleased to hear you enjoyed the views, the comfort of the bed, and the convenience of the in-room amenities like the washing machine and mini fridge. However, we regret that the cleanliness of the location and bed sheets did not meet expectations. Your comments have been noted and will be shared with our housekeeping team to ensure improvements are made. We hope to welcome you again with a better experience.

Thank you for your feedback. We're pleased to hear you enjoyed the views, the comfort of the bed, and the convenience of the in-room amenities like the washing machine and mini fridge. However, we regret that the cleanliness of the loca… Mostrar más

Thank you for taking the time to share your detailed feedback. We're glad you appreciated the spacious room, the view, and the convenience of the Grab pickup point at the entrance. It's also great to hear that some of our staff made a positive impression. We sincerely apologize for the inconveniences you experienced — especially with the lack of clear instructions, missing amenities, and the delayed response in providing towels. Your comments highlight areas where we can and should improve, particularly in housekeeping communication and front desk assistance. Please know that we take your concerns seriously and will use them to enhance our guest experience. We hope to have the opportunity to better serve you in the future.

Thank you for taking the time to share your detailed feedback. We're glad you appreciated the spacious room, the view, and the convenience of the Grab pickup point at the entrance. It's also great to hear that some of our staff made… Mostrar más