Reviews of Fenix Inn 2 stars
156 Jalan Merdeka, Taman Melaka Raya, 75000 Melaka, Malaysia

Loading
Guests also reviewed these properties:
Broxbourne, United Kingdom
Los Angeles, United States
Owatonna, United States
Port Vila, Vanuatu
Erbil, Iraq
Lisbon, Portugal
Druskininkai, Lithuania
Elliston, Canada
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLocation
No lifts available. Fir elderly couple was very inconvenient up and down the stairs.
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewtidiness fair. room a bit run down.
room a bit run down. maintenance needs some efforts
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe location is very good , near to all the tourist attractions such as jonker street and near to mahkota parade shopping centre. There is also security at the front door. WiFi is very strong.
There is no lift at the hotel. There is no glass door partition between the showerhead and toliet bowl so the toliet bowl area gets wet during shower
Hi! Thanks so much for the kind review 😊 We're really happy you enjoyed the location, comfy room & strong WiFi. Noted on the lift and bathroom, we'll work on improving. Hope to welcome you again soon!
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewComfortable and clean.
Reviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewEverything is great 👍
Hi! Thank you so much! Glad to hear everything was great 👍 Hope to see you again soon!
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewThe staff and location. Value for money.
Parking area
Hi! Thank you so much for your kind words 😊 We're happy you had a good stay and appreciated our staff and location. Noted on the parking, we’ll do our best to improve. Hope to welcome you again soon!
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewI had a wonderful stay at this hotel located right in the heart of Malacca! It’s surrounded by all the major attractions and everything is just within walking distance which made it super convenient to explore the city without needing any transport. The room was clean, comfortable, and definitely worth the price I paid. It had everything I needed for a pleasant stay. The staff were friendly too, which made the whole experience even better. Highly recommended if you want a strategic location, cleanliness, and great value for money! I’ll definitely come back again.
The hotel does not have a lift, so it may not be suitable for elderly guests or anyone with knee problems, especially if your room is on a higher floor. Also, basic amenities like a toothbrush are not provided, so you’ll need to bring your own.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewConvenient location
Room faced street which can be noisy
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewThe location is good. Staff are all friendly and helpful. The place is kept clean and tidy.
I had difficulty getting the right water temperature, the water tend to get very hot even though it’s at the maximum cold.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 April 2025 · Stayed in February 2025
Verified reviewReviewed: 12 April 2025 · Stayed in March 2025
Verified review