Traffic around hotel. It’s a v busy city

Location and good facilities

Stayed in August 2025

nothing

Excellent position in Chinatown, spacious and clean room

Stayed in August 2025

No dinner served at the Quan Kitchen on weekdays.

Good location to the nearest attractions and LRT/MRT station.

Stayed in August 2025

Drinks are a bit pricey at bar

More 5 stars than 4 stars by Australian standards at least. Very comfortable. Great facilities. Amazing views from room and bar / pool.

Stayed in August 2025

Shower not working properly in men’s pool room.

Fantastic views, dual aspect room have great view of city/Petaling street and Medeka & Petronas Towers. Very helpful and courteous staff.

Stayed in August 2025

Location

Stayed in July 2025

Could use a nespresso machine or similar in the room at the price charged

Great suite on the top floor, comfy and cool. Superb shower and great views. Breakfast was excellent and the pool was a welcome place to cool off after the gym

Stayed in August 2025

The location!

We wanted to be in China town. Perfect!

Stayed in July 2025

The buffet breakfast was very tasty and the variety of food provided.

Stayed in August 2025

Very comfortable, great view and convenient location

Stayed in August 2025

I was offered international buffet breakfast at 30% discount and I gave it a try. Quite disappointed and not to my liking. Having said that, its easy to get food nearby. The lifts (main and carpark) were extremely slow this time and its stuffy too.

this is 2nd stay and i simply love the location, car park, staffs, pool. love especially the comfort in the room, the bed, pillows etc

Stayed in July 2025

All was fabulous - especially breakfast and room

Stayed in July 2025

What we didn’t enjoy was the breakfast. We added it during check-in (RM40+ per person), but we were quite disappointed with the quality of the food. As Malaysians, we expected better from the traditional nasi lemak — it was just okay, but not particularly tasty. Honestly, many roadside stalls serve a more flavorful version. Because of this, we’d probably skip breakfast next time. That said, the service was excellent. The staff were well-trained, friendly, and very supportive throughout our breakfast time.

We had a wonderful stay! The room was very clean, and we especially loved the strong water pressure and the well-designed toilet. The mattress was super comfortable for me, though my partner felt it was a bit too soft and sank in. Both of us really enjoyed the pillows — firm and supportive, not flat like in many other hotels. We stayed in Room 1519 and the view was simply amazing. As soon as we opened the door, Merdeka 118 caught our eyes. The night view was breathtaking — we could see KL Tower, the Twin Towers, and even Stadium Merdeka. If there’s a concert at the stadium, you can hear it slightly from the room and quite clearly from the bar and pool area — not a problem for us, just something to note. Overall, a great experience with beautiful views and thoughtful amenities. Would definitely come back!

Stayed in July 2025

Everything - the room, the food, the location, the views.

Stayed in July 2025

Location to restaurants and cafes. Friendly staff.

Stayed in July 2025

It was a bit dated

Location was nice and central to chinatown

Stayed in July 2025

- We would have appreciated a bit more closset space. - The closing of the doors of the rooms near by is very loud which disturbed our sleep during some of the nights. - We did feel the staff of Jann's Bar did lack in terms of service and knowledge of the drinks offered (e.g. craft beers). The cocktails did not meet our expectations and were rather expensive.

The hotel is situated next to Kuala Lumpur Chinatown district. There are many great restaurants very close to the hotel (e.g. we loved Hungry Tapir and Chocha Foodstore); Petaling Street Market is just up the street (5 minutes by foot). We also used public transport; the closest station is Pasar Seni (also 5 minute by foot) that connects you with KL Sentral as well as KLCC Park. You can even walk to Merdeka Square along the Klang river pedestrian walkways (approx. 20-30 minutes). Our room was situated at level 15. The room's floor plan and design matched the pictures advertised. On one side there was a floor to ceiling window through which one could view the Merdeka Tower, as well as the KL Tower and Petronas Towers in the distance. The view especially at night was fantastic. The kingsize bed was super cosy and comfortable. The air conditioning worked very well and had an Eco Mode that was very quiet and did not disturb our sleep. There is a mosque close by but you hear little through the sound proof windows. The bathroom was of good size with a walk-in modern shower. We did like the pool at level 4 that offers great views of the Merdeka Tower. There were not so many people using the pool, so it never felt crowded. We also spent one evening on the terrace next to the pool drinking cocktails and watching the sunset. The breakfast is served in Quan's Kitchen; it offers a reat variety of western and Asian hot and cold food. There were several options for vegetarians. Quan's staff was super warm, friendly and helpful.

Stayed in June 2025

Convenient location, clean room

Stayed in June 2025

Nothing I can identify

A wide variety of food was provided for breakfast

Stayed in May 2025

The private transfer they offer to the airport is very expensive compared to a taxi you can book yourself, almost triple the price!

Very comfortable rooms, with all you need for a comfortable staying. Very clean and nice features. Lovely terrace bar by the swimming pool with a nice city view. The staff was very friendly and polite.

Stayed in May 2025

Not enough sound-proof. Can hear talking voice of next-door guests.

Great location for street food and night life lovers.

Stayed in June 2025

Very helpful stuff and good location , make our birthday celebration perfectly memorable and a big help with my mom broke down wheelchair life saver .

Stayed in June 2025

The happy hour prices were a little on the higher side

The cleanliness and modernity

Stayed in June 2025

Lifts can be stuffy.

I regularly stay here and it's always a good one. Clean and quiet rooms. Location is excellent near Pasar Seni LRT and MRT stations, Plenty of food options nearby.

Stayed in April 2025