Reviews of Ghazrins Garuda JB 3 stars
20 Jalan Garuda 1, 80350 Johor Bahru, Malaysia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewWorst hotel I stayed . Worst receptionist behaviour
I booked a stay for 2 adults and 2 kids, but the experience was extremely disappointing. The room title and images were misleading—what we received was more like a shared boys’ hostel, with two rooms and a common bathroom. This setup is absolutely not suitable for families. The receptionist was very rude and unprofessional when I raised my concerns. The room was not clean, the towels were in poor condition, and there was no door mat. Overall, it was one of the worst stays I’ve ever had. Even during check-out, though I left just 30 minutes late, the receptionist argued aggressively. To make matters worse, after I had paid in full, they falsely reported on Booking.com that I hadn’t paid. I’ve never encountered such poor service and behavior from hotel staff. I strongly advise families to avoid this hotel. I attend the towel image. If you see never touch.
Hi Tq for staying at our hotel In this situation u was book 2 room and you dont want to upgrade to duluxe room and not agree because have extra charge then you just follow that booking you was book.and u cek out late 3hour.normal cek out 12 and we give free 2hour until 2pm but u cek out at 3pm and we charge rm10 only…mybe u have missunderstand about our system and SORRY for your misunderstanding
Hi Tq for staying at our hotel In this situation u was book 2 room and you dont want to upgrade to duluxe room and not agree because have extra charge then you just follow that booking you was book.and u cek out late 3hour.normal cek out 12… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewRoom design
Dnt have mineral
Hi Thank for review first of all we would like to say that the room you bought is a budget room water dispenser is provided in the lobby area you can refill as much as you want sorry for the inconvenience Thank you sir
Reviewed: 12 April 2025 · Stayed in March 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewbad service😊
Hi tq for review First of all, thank you for staying and taking the breakfast that is provided for free even if you take a budget room. You booked a fan budget room, but when you arrived at the hotel, the staff told you the details and you did not accept it and wanted to upgrade to an air-conditioned room and agreed to pay extra if you changed to an air-conditioned room. if after this you want to stay, you can try to take a duluxe room with a price of rm130 and above, thank you Thank
Hi tq for review First of all, thank you for staying and taking the breakfast that is provided for free even if you take a budget room. You booked a fan budget room, but when you arrived at the hotel, the staff told you the details and you… Show more
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 January 2025 · Stayed in December 2024
Verified reviewNear Larkin
The shared bathroom dirty
Hi dear guest Ok tq for Fake Riview Shared Bathroom 6 times per day housekeeping clean
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewstaff attitude
limited items
Reviewed: 17 December 2024 · Stayed in November 2024
Verified reviewReviewed: 12 October 2024 · Stayed in October 2024
Verified reviewReviewed: 6 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewHorrible hotel ever
Nothing
Reviewed: 21 June 2024 · Stayed in May 2024
Verified reviewAll worst
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewOverall ok
Small room for cheap price
Reviewed: 6 June 2024 · Stayed in June 2024
Verified reviewOk
Not much
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewIt's worst hotel ever
I suggest to not book this