Reviews of Heeren By The River 3 stars

The balcony facing Jonker Street and Melaka River. Location of this hotel is spot on to explore Jonker Street Night Market.

No elevator. Steep stairs to get to your room. No fridge and microwave. Just a kettle . Checking in was a bit of a headache with misunderstanding due to language. The AC in my top floor room was not in working order but was fixed quickly enough.

The environment and staff very friendly

Location and don't have parking spaces

Nothing

Everything not good because i never stayed after booked because its so bad condition

Warm staff

Messy hotel

Location ok for tourists

Service horrible. Short staff Hygiene to be improved

The location is absolutely heaven, nearby or more like next to Jonker street and just a walk a way from the Stadthuys, also with the riverside.

Nothing just it is thin wall so you can hear next door people talking or walking but all good honestly.

It's very near jonker Street. That is the only plus point.

The bedsheets and pillow case are yellowish. Room smells mouldy. Towel does not look clean either.

the location

not a really good experience they ask me to cancel my booking cz they said the room was fully booked and she already closed the booking but still the booking came in loll meanwhile i was already in melaka and i already paid. but luckily i encountered the staff by telling them that i already done my part i just want my room and suddenly she pulled out the room key 🤷🏼‍♀️

Location is excellent. Inside Jonker Street.

Room is a slightly old.

The location is superb as it’s in Jonker area. Near the river, eateries, restaurants, pubs nearby.

There is no lift, stairs are high. No staff contactable, they are friendly but only react when asked.

- towels, toothbrushes, shampoo were provided - Kettle and Hairdryer were provided - Located off the main jonker street and near to the Hard Rock Cafe - There’s a nearby Chendol kiosk worth to buy from - Shopping Malls (Makota Parade & Aeon Bandar Raya) are within 15 minutes

- there’s no daily housekeeping and replenishing of water bottles in the rooms. (We saw another hotel nearby having a water dispenser at their lobby), plus the stairs are very steep, hence it took a while to bring down the heavy luggage. - There’s no lift , so you have elderly in your trips. Pls consider booking other hotels if you require lift access and more suited for bagpackers - The room 207 has plenty of mosquitoes, so need to be cleaned regularly and thoroughly between booking. The coffee cups weren’t cleaned properly when we entered the room - do consider to bring in your own toiletries and hot drinks sachets, and own mugs if you need to take the hotel for a night here. - there’s no parking in front of the hotel, as it is located on a busy street, so will need to be ready if you happen to call your grab driver.

Simple and nice

Location is good. Jonker street night market is very nearby.

The hotel's location is excellent, just a few steps away from Jonker Street Night Market, making it very convenient for exploring. However, since we stayed on a Saturday night, the noise from the bustling night market was overwhelming. Our room faced the street, and loud music and crowd chatter could be heard until 1-2 AM, making it difficult to sleep until the early hours. Additionally, the Wi-Fi in the room was weak and unreliable. While the location is great for sightseeing, the noise issue and poor connectivity made our stay uncomfortable. If you're a light sleeper, this may not be the best choice, especially on weekends.

Although not posh the room was clean and spacious. Everything worked. The lady manager was fantastic, super helpful and went out of her way for us.

No lift.

Location is convenient

No body in reception ever and all self service. No hot water, no tea or coffee, only one towel for two guest, the floor in the room was totally collapsing and extremely dangerous.

Location