The staff was friendly and helpful. The rooms were big and spacious.

Stayed in July 2025

The room was large and aesthetically well designed... If you would like a heritage stay for a few days this is a good option. The staff were kind and attentive. The breakfast was very generous and fresh. The only request - provide drinking water and reduce the use of plastic bottles.

Stayed in July 2025

n/a

A beautiful building with very helpful staff and a terrific breakfast.

Stayed in July 2025

Nothing

Staff was very helpful and welcoming. The hotel is strategically located. Room was very clean.

Stayed in July 2025

Room and toilet clean Friendly staff No noise issue as other mention

Stayed in July 2025

Breakfast for westerners could do with more choices! Or at the very least hotel should provide more fruit choices other than orange.

Really spacious, big room with great furniture. Hotel is in a period building and it is perfectly maintained.

Stayed in June 2025

Slightly inflexible service at reception

Well located Clean and comfortable Traditional decor

Stayed in June 2025

Please improve the car parking so that customers don't have to wait nearly 40 minutes to drive their cars out after checking out.

Stayed in June 2025

As it’s a heritage building, you’ll hear the occasional creak from upstairs and some street noise, including music from the colourful trishaws that pass by. This didn’t ruin our experience but is something to be aware of if you’re a light sleeper. Overall, a very enjoyable stay in a hotel full of history, comfort, and convenience.

We loved the unique blend of Dutch and Baba Nyonya architecture — it gave the hotel a lot of charm and authenticity. Our room was spacious, very clean, and the bed was super comfortable. It was a lovely touch that the air conditioning was already on when we arrived, especially in Malacca’s heat. The location is excellent — right in the heart of the heritage zone. We could walk to all the major sightseeing spots, including Jonker Street, Dutch Square, and the riverfront. Breakfast was basic but decent, with an egg station available. Parking is limited and located at the back, but staff were helpful in guiding us.

Stayed in June 2025

Breakfast coffee was sub standard.

Spacious room

Stayed in April 2025

A very comfortable hotel and walking distance to Jonker street

Stayed in April 2025

No window in the room as well as the breakfast was limited with choice

Rooms were spacious and comfortable, hotel clean and location was fantastic

Stayed in April 2025

Small leak in room following heavy rain. Facilities fairly basic.

Great location. Clean and tidy. Nice modern room in old building. Simple but nice breakfast.

Stayed in April 2025

Nothing to dislike!!

Amazing gem of a hotel with loads of history showcased within the building. Lovely friendly staff who wanted to make the stay as comfortable as possible. Fab location away from the hustle and bustle of Jonker St but so close aswell! Nothing negative to say. It was a lovely traditional and tranquil place to stay in colourful Malacca. 5 stars!

Stayed in March 2025

My room was quite bright and noisy, and the air conditioning made a lot of noise. The room smells damp. Due to low occupancy, the selection was reduced to à la carte on the second day. It seems that the information on Booking is not entirely up to date—for example, there is no longer a fitness center.

Honestly, I expected more from a four-star hotel. The suite is very spacious, the bed is comfortable, and the hotel’s decor is authentic. The breakfast is tasty but offers very limited choices. The location is excellent.

Stayed in March 2025

Nothing, all good 😊

Superb room with spacious balcony and large bed. Lovely heritage building with lots of original historical features and furniture. Good breakfast and a convenient location close to the action but still quiet.

Stayed in March 2025

Stairs. It may not suitable for very old people. Should let the hotel know if you are required to stay on the ground floor.

Clean, very friendly staff. Old and charming yesteryear building. It's so lovely to live in a few hundred years old building, but updated and well kept it own character charming.

Stayed in March 2025

Lack of electrical sockets and mirrors. Completely impossible to use a hairdryer. Difficult to charge phones etc. Quite a noisy place, both from the street and within the hotel. Having to preorder a substandard breakfast on Sunday morning for Monday, due to lack of guests. Basically no choice.

The traditional feel of the hotel. The downtown location. Easy to walk to all the significant sights. A splendid bathroom. Very spacious suite. The library. On site parking.

Stayed in February 2025

Breakfast spread was average

Great location Spacious rooms

Stayed in February 2025

The front office staff can try to be abit more helpful

The hotel was an awesome property. so spacious and clean. the staff were good too.

Stayed in February 2025

The RM100 deposit, which would take 7 - 14 working days to refund after check out.

Beautifully curated and tastefully furnished. Staff were helpful and very accommodating.

Stayed in February 2025

The 2 floor climb without lifts

Great breakfast

Stayed in January 2025

Having to leave

Everything, excellent friendly helpful staff .

Stayed in February 2025

Nothing

Amazing heritage Hotel. The staff were excellent, the room was beautiful, the location was perfect and the whole place was spotlessly clean. I would highly recommend this place if you are visiting Melaka.

Stayed in February 2025