Reviews of Holiday Inn Melaka by IHG 5 stars
Jalan Syed Abdul Aziz, 75000 Melaka, Malaysia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewMy regular hotel whenever I visit Melaka. Parking was convenient Walking distant to shopping centres and makan area.
Crossing busy road from hotel to city area.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewWell maintained and good location. Pleasant friendly service.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified review-clean, welcoming,responsive staff, great spa -very helpful services for shuttle bus -
-selection of food for bfast can be improved substantially
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff was attentive, answering to my questions patiently.
NA
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewI spent 2 nights there with my family. The staff were nice and the room was quiet. The hotel is within walking distance from the center.
The hotel is old and the rooms are basic. Some outlets did not work and the fridge in our room (1605) did not work properly. The hotel is located somewhat outside the center, along a busy road, surrounded by abandoned buildings and failed development projects. The AC was loud and the elevators were slow and crowded. The breakfast featured some decent dishes but wasn't replenished often enough, which meant that most of the time, items were not available or you had to wait a long time to get them. We ordered room service on our last night but the food was basic and didn't have a lot of taste. Overall: pretty poor experience for the price you pay and definitely not a 5 star hotel experience.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewGood Location: We were within walking distance of Jonker Street, shopping centers, and local attractions. However, reaching them requires either crossing a wide, busy avenue or walking an extra 300 meters to pass under the viaduct. Clean Rooms: Our room was well-kept and comfortable, though not very spacious. Outstanding Service: The staff were friendly and attentive. For example, they allowed us to store ice packs for medication in the hotel’s freezer—a thoughtful gesture we appreciated. Great Breakfast & Amenities: We enjoyed a varied breakfast buffet in a comfortable setting. Complimentary secure parking and access to a pool and fitness center added to the convenience.
Inconsistent Wi-Fi Performance: The internet connection in our room was unreliable. Even with a booster provided after we complained, the signal remained weak—something that should be upgraded. Musty Smell in the Hallway: The corridor on our floor had a noticeable smell of mold, which detracted from the overall impression.
Reviewed: 8 August 2025 · Stayed in June 2025
Verified reviewI really like the smell of the room, it smells so good and refreshing. So comforting also.. would definitely stay here again
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in May 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewBreakfast menu was good but it would be nice if guests were offered a wider variety
Breakfast menu a little limited
Dear Sir, Madam, Thank you for your valuable feedback. We are pleased to hear that you enjoyed the breakfast menu. We appreciate your suggestion regarding offering a wider variety and will carefully consider this as we strive to enhance our guests’ dining experience. Your input is important to us, and we thank you for taking the time to share it. Thank you Best Regards, The Management
Dear Sir, Madam, Thank you for your valuable feedback. We are pleased to hear that you enjoyed the breakfast menu. We appreciate your suggestion regarding offering a wider variety and will carefully consider this as we strive to enhance o… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation and the breakfast .
Nothing.
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewComfortable, good food. Close to the mall and restaurants.
-
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewSpacious and clean room. It feels like home away from home.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewComfortable
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewFacili
Restaurant’s supervisor attitude!
Dear Kent, Greetings from Holiday Inn Melaka. Thank you for your feedback. We're glad you enjoyed our facilities and appreciate you pointing that out. We're sorry to hear about your experience with the restaurant supervisor, this isn’t the level of service we aim to provide, and we’ll be addressing it with the team to ensure better interactions moving forward. We hope to have the opportunity to welcome you back for a better experience. Thank you Best Regards, The Management
Dear Kent, Greetings from Holiday Inn Melaka. Thank you for your feedback. We're glad you enjoyed our facilities and appreciate you pointing that out. We're sorry to hear about your experience with the restaurant supervisor, thi… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewWalking distance to Jonker street which is a great plus !
Room i got have a few issues with lighting and water leaking .
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewLocation was good so was the staff
Paper thin walls can hear the people in the next room
Reviewed: 7 July 2025 · Stayed in May 2025
Verified review