Reviews of Hotel O Hong Kong Suites 2 stars
LOT 842, Jalan Merpati, 98000 Miri, Malaysia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewComplete and tidy
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Reviewed: 15 August 2025 · Stayed in May 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified review- Bed very comportable - Aircond very cool
- The pillow is too thin. - Access key card room 207 cant detect have to try so many time to come in.
Dear Fauzana, Thank you for your great review! We’re pleased you found the bed comfortable and air conditioning cool. We will look into the pillow and key card issues to improve your next stay. Warm regards, Hotel O Hong Kong Suites
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewVery good area ...all the service..the proverty very nice from out view...
Please upgrade your flooring woods ..so dangeros bcause has some little the woods broken..since we has a many kids always play at the room.. And the toilet is okey..just..please give tanted stickers..since it was so clear seen from out..for satey main door of the is also important..please upgrade nicely tq
Dear Akim, Thank you for your kind words and for choosing to stay with us again! We appreciate your valuable feedback regarding the flooring and toilet privacy. Your safety and comfort are very important to us, and we will look into these improvements promptly. Looking forward to welcoming you back with better promotions! Best regards, Hotel O Hong Kong Suites
Dear Akim, Thank you for your kind words and for choosing to stay with us again! We appreciate your valuable feedback regarding the flooring and toilet privacy. Your safety and comfort are very important to us, and we will look into these i… Show more
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewStaffs are friendly
Hygiene, cleanliness,smell bad, humid when walking upstairs, sensor lock ran out of battery/not functioning after my check-in . I checked in at 2pm. They didn't change a room for me , instead someone came and fix the door sensor and It was terribly affected my schedule. Plus, he came in when I was still in the toilet (Im female).I can't leave my room when someone else was in my room alone . The duration he tried to fix the door took 2hours ... It was done fixing at 4pm. I am a tourist, they did not give me any compensation for this. The only thing that is good about here is the staffs attitude.but I don't think I'll be back again. Also I didn't get the WiFi password until I asked,which was on the last night .
Dear Yew Rhou, Thank you for taking the time to share your feedback. We truly appreciate your kind words about our friendly staff. However, we deeply apologize for the issues you encountered during your stay. We understand how frustrating the malfunctioning door sensor and the delayed maintenance can be, especially when it affected your schedule and privacy. This is certainly not the standard of service we aim to provide. Please know that we take your concerns seriously, and we will address both the maintenance and privacy issues to ensure this doesn’t happen again in the future. Additionally, we regret the delay in providing the WiFi password and the inconvenience this caused. We will also work on improving our communication with guests regarding such essentials. Once again, we apologize for the discomfort caused, and we appreciate your honest feedback. We hope to improve our services for all future guests. Best regards, The Hotel O Hong Kong Suites Team
Dear Yew Rhou, Thank you for taking the time to share your feedback. We truly appreciate your kind words about our friendly staff. However, we deeply apologize for the issues you encountered during your stay. We understand how frustrating… Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLocation is great, staff is friendly
Need to get extra pillow or rather bring your own pillow.
"Dear Reny, Thank you for your kind feedback. We're delighted to hear that you enjoyed the great location and found our staff friendly. However, we apologize for the inconvenience regarding the pillows. We will certainly take your comment into consideration as we work to improve the comfort of our rooms for future guests. We appreciate your valuable input and hope to welcome you back soon for an even better stay! Best regards, The Hotel O Hong Kong Suites Team"
"Dear Reny, Thank you for your kind feedback. We're delighted to hear that you enjoyed the great location and found our staff friendly. However, we apologize for the inconvenience regarding the pillows. We will certainly take your… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in April 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified review