Reviews of Impiana Hotel Ipoh 4 stars
18, Jalan Sultan Nazrin Shah, 30250 Ipoh, Malaysia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBig spacious room with bathtub. Even with the pool close for renovations. My child still option in the tub. Cold air con. TV with all channel available. Mini fridge and hair dryer a plus. Fast check in and out.
This is my second stay. Renovation was on going at the pool due to neighbour was under construction. Hopefully the pool will be ready on my next stay. Out of 3 lifts, 2 under repair. Breakfast selection could be better with more varieties.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewFood was okay
During my visit, the pool is under renovation. Also, the lift under maintenance only got to use 1 out of 3
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBest location
None
Dear Mr. Ismail, Thank you for your kind feedback and for highlighting our great location. We’re glad you enjoyed your stay and look forward to welcoming you again. Warm regards, Aran Front Office Manager
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewIt was ok
Basement parking is limited and no elevator to the lobby
Dear Mr. Mohd Shukri, Thank you for your feedback. We’re glad you found the room clean and comfortable. We also note your comments on parking and elevator access and will review them for improvement. Warm regards, Aran Front Office Manager
Dear Mr. Mohd Shukri, Thank you for your feedback. We’re glad you found the room clean and comfortable. We also note your comments on parking and elevator access and will review them for improvement. Warm regards, Aran Front Office Manage… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe room is good and spacious. Breakfast was good. Location wise is well situated in a town area. Staff was friendly and helpful. Always smiling and greeting with politeness.
The hotel is under renovation. A lot of noise during daytime. Quite a nuisance when you are having a meeting or conference. Parking is limited as a shared parking space. Elevator also undergoing upgrading. Expect some waiting time during peak hours.
Dear Guest, Thank you for your kind words on our staff, breakfast, and location. We sincerely apologize for the inconvenience caused by the ongoing renovation, which is being done to further improve our facilities for a better guest experience. Warm regards, Aran Front Office Manager
Dear Guest, Thank you for your kind words on our staff, breakfast, and location. We sincerely apologize for the inconvenience caused by the ongoing renovation, which is being done to further improve our facilities for a better guest experi… Show more
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in May 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewEverything is okay except for the closed pool for reno during our stay
Dear Ms Huda, Thank you for your stay with us and for sharing your feedback. We’re glad to know that everything was okay during your visit, and we sincerely apologies for the inconvenience caused by the pool renovation. The upgrade is part of our commitment to provide a better experience, and we look forward to welcoming you again once the facilities are completed. Warm regards, Aran Front Office Manager Impiana Hotel Ipoh
Dear Ms Huda, Thank you for your stay with us and for sharing your feedback. We’re glad to know that everything was okay during your visit, and we sincerely apologies for the inconvenience caused by the pool renovation. The upgrade is part… Show more
Reviewed: 21 August 2025 · Stayed in May 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewExcellent Room 1.Large King bed 2.Very supple and comfortable pillow 3.Everything included like toothbrush, sewing kit, refrigerator, hair dryer and iron board 4.The breakfast are awesome for the price paid 5.The coffee house has some of the cheapest menu in Malaysia all at RM17 including a drink and a dessert of the day.
The breakfast are awesome and the coffee house have some of the best prices ever
Dear Boo Ritzman, Thank you for your wonderful review and for rating us so highly. We’re delighted to hear that you enjoyed the comfort of our spacious room, the thoughtful amenities provided, and especially our breakfast and coffee house offerings. Your kind words motivate us to continue delivering excellent value and memorable experiences for our guests. We truly appreciate your recommendation and look forward to welcoming you again soon. Warm regards, Impiana Hotel Ipoh
Dear Boo Ritzman, Thank you for your wonderful review and for rating us so highly. We’re delighted to hear that you enjoyed the comfort of our spacious room, the thoughtful amenities provided, and especially our breakfast and coffee house … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBooking.com didnt inform customer that this hotel is under renovation. I booked and fully paid and didnt get any compensation
Dear Mr Farel, Thank you for sharing your feedback. We regret to hear about your disappointment regarding the renovation updates. Please be assured that the renovation notice has already been updated on the booking platform, and we are doing our best to minimize any inconvenience during this period. We appreciate your comments as they help us improve, and we hope to have the chance to welcome you again for a better experience once enhancements are completed. Warm regards, Impiana Hotel Ipoh
Dear Mr Farel, Thank you for sharing your feedback. We regret to hear about your disappointment regarding the renovation updates. Please be assured that the renovation notice has already been updated on the booking platform, and we are doi… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNice breakfast
Dear En Eijaz, Thank you for your kind review. We're thrilled to hear that breakfast was one of the highlights of your stay at Impiana Hotel Ipoh. We believe that a good day starts with a great meal, and our team puts a lot of care into creating a satisfying and enjoyable breakfast experience. Your feedback is a wonderful encouragement to everyone involved. We hope to welcome you again soon for another delightful morning with us. Warm regards, The Management Team Impiana Hotel Ipoh
Dear En Eijaz, Thank you for your kind review. We're thrilled to hear that breakfast was one of the highlights of your stay at Impiana Hotel Ipoh. We believe that a good day starts with a great meal, and our team puts a lot of care i… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified review