i got package fr free breakfast.but its already 830am brkfst is not ready yet.i need to wait almost 1 hour wait fr electric iron sent to my room with no iron board? tea cup handle is broken & crack fr tenant? car park is not well organize.need to be improve

clean room & sheet.

Stayed in January 2025

The place doesn’t have a welcome feel with empty chair stacks around and no place to hang out. The bathroom its not well maintain. The floor gutter cannot be close and there’s baby cockroach in the room. Breakfast was late by 30 minutes and the drink was served only after we finished breakfast. Having said all those, I believe they will improve in time to come

Friendly owner Can see the mountain from the porch The bed is ok

Stayed in January 2025

Breakfast if can be served earlier, would be nice.

The location close to main road, easy to reach by vehicle. And beautiful mount K view.

Stayed in December 2024

Friendly staff

Stayed in December 2024

toilet lobby dirty

all

Stayed in December 2024

The hosts are amazing. So welcoming and kind. Also super knowledgeable on the area and things to see and do. Perfect place to stop for the night

Stayed in October 2024

None

Breakfast is good.location is great.and the room I booked was bit small.

Stayed in October 2024

It's not about the place itself... everything is good about Janice Homestay. The road to reach the homestay is a bit steep, not really nice experience for a novice driver.

The owner is very helpful and friendly. They also provide a socket/plug at the balcony. It's really good since I can do my work with my laptop with a very nice Kinabalu mountain view.

Stayed in August 2024

Water heater is using gas and fire, and with a notice of "do not put inside toilet" sign on the water heater(which is place inside the toilet) Maybe need to add in water pump, the water from heater is too weak

Friendly staffs

Stayed in August 2024

Need more staff

The bfast was just what we expected, as long we're full.

Stayed in August 2024

The hot water is not consistent and the breakfast need to improve..at least simple fried mee or rice with eggs is fine..

The room is clean the bed is comfort n clean also. You can see mk direct from ur balcony..

Stayed in July 2024

Nothing

Near

Stayed in July 2025

Everything is good

Stayed in June 2025

Need Maintenance All the things... especially please repair heater

Only Mountain View

Stayed in May 2025

I am absolutely terrified with my recent stay at Janice Villa. Our group of twelve, which included two children and two elderly individuals, was traveling from Kudat to Kundasang. On the evening of our scheduled arrival, at approximately 6:30 PM, we were informed by the person in charge that Janice Villa had no electricity. We were told that we needed to cancel our booking, and we were further informed that cancellation was not possible on their end. I was hesitant to cancel due to concerns about receiving a refund and the difficulty of finding alternative accommodation for our large group at such short notice and potentially at a higher cost. I asked the person in charge to find alternative hotel for us instead of cancelling. They found 1 nearby Janice Villa but the conditions were disgusted. Heavy dusty fans, unwashed bed sheets, flickering emergency lights. There was also an unsettling unidentified substance on the bathroom ceiling. The hot water system was inadequate, requiring an inconvenient 15 to 30-minute wait between each shower. The following morning, only one of our rooms had running water, which meant all twelve of us had to share a single bathroom. We were disappointed to hear from the staff that the alternative accommodation was offered based on pictures that were apparently misleading, and that Janice Villa did not pre-check the suitability of this alternative. Despite raising these significant issues with Janice Villa, we received no response or offer of compensation. The next morning, upon our arrival at Janice Villa itself, the electricity problem had still not been resolved. Although our booking included breakfast, it was not provided, and we had to specifically inquire about it. We were only able to leave our luggage before continuing with our planned activities. Later that afternoon, around 4 PM, we were informed that the electricity issue had been resolved.

The view of Mount Kinabalu from the hotel is marvelous.

Stayed in May 2025

A very basic room amenities for a homestay kampung style. Bed was too soft. Low staff or no staff around might due to be the owner can't hired on time

Location is good.

Stayed in April 2025

Everything is fine and magnificent 🤩🤩 just at my room, number 1, the heater is not functioning and not warming.

Stayed in April 2025

It is so dirty, the cleanliness is poor. Not recommend to stay even for 1 night. The fan not even clean, no water heater

None

Stayed in January 2025

Last minute room cleaning for check in.

Friendly and supportive staffs

Stayed in December 2024

The water heater didn’t work very well and splash-water didn’t drain properly. So the toilet floor is always wet. There are cables hanging from the wall. Everything else is there and sufficient for our one night stay.

View from the rooms are excellent. There’s ample parking space for our cars. It’s close to some of the attractions in Kundasang.

Stayed in December 2024

The breakfast need improvement

Stayed in December 2024

The only thing that needs to be improved will be the toilet . The heater is not working and the mosaic where i stayed, water keeps coming out from the floor because of the mosaic.

I really love how the staff replied to all my messages and fulfilled our needs. They even consider food for muslims too. Very responsive and friendly

Stayed in December 2024

Clean and comfortable

Stayed in November 2024

Not very clean . Small space . Late breakfast . Karoake until late midnight - noisy but the owner was nice.

Easy to acccess

Stayed in November 2024