Reviews of De Serenity - Exclusive Jungle Retreat
52, Jalan Pantai, Batu 8 Kampung Orang Asli Kolam Air Negeri Sembilan, 71770 Seremban, Malaysia

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Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewGreat staff, very friendly and great you can eat breakfast, lunch and diner at location. Great pool and serenity.
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Dear Guest , Thank you so much for your wonderful review and perfect score! 🌟 We’re delighted to hear you enjoyed our friendly team, the convenience of having all meals on-site, and the relaxing atmosphere by the pool. It’s truly rewarding to know you had such a serene and pleasant stay. We look forward to welcoming you back for another great experience. Regards De Serenity
Dear Guest , Thank you so much for your wonderful review and perfect score! 🌟 We’re delighted to hear you enjoyed our friendly team, the convenience of having all meals on-site, and the relaxing atmosphere by the pool. It’s truly rewarding… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewIf you love to be in the midst of nature, you will love this, built right smack in the jungle, with gorgeous forest views, birds and lots of trees.
Would have been great that facility cater for wheelchair clients.
Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you enjoyed the retreat and found it to be a restful, rejuvenating escape into nature — it truly means a lot to us. We also sincerely appreciate your feedback regarding accessibility. You're absolutely right, and it's an important point. While our location in the heart of the jungle presents some challenges, we're actively exploring ways to make our facilities more inclusive and accessible to all guests. We hope to welcome you back again soon for another peaceful digital detox in nature! Warm regards, Deserenity
Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you enjoyed the retreat and found it to be a restful, rejuvenating escape into nature — it truly means a lot to us.… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe superb view and privacy matter.
None
Dear Faiz, Thank you so much for your wonderful feedback! 🌿 We're thrilled to hear that you enjoyed the stunning view and appreciated the privacy our place offers. It truly means a lot to us. We hope to welcome you back for another peaceful and memorable stay soon! Regards Deserenity
Dear Faiz, Thank you so much for your wonderful feedback! 🌿 We're thrilled to hear that you enjoyed the stunning view and appreciated the privacy our place offers. It truly means a lot to us. We hope to welcome you back for another peaceful… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewStaying at Jacob Villa (Standard Villa) very small studio. Nature enviroment. No telco connection at this place. You can rest without call or internet. Suggest to bring books for reading. Enjoy the enviroment forest sound. Balcony with greeny view. Cold at night. Fan is available. Cold water and heater is available. Nasi Lemak for breakfast taste not so good. Suggest to bring own food becoz the place is very isolated. Microwave, boil water heater, conduction stove, toaster, freezer and kitchen wear is available. Is summary, it was a great place for staying to relax your body. Forget about gajet and mobile phone. Enjoy the nature.
No toiletries. Very Small studio not value with the price.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThat it is surrounded by jungle
For the price they charged, there was no aircon. The kitchen was ill equipped, the cooking utensils were the wrong type for an induction stove, the microwave needs to be checked. Oven toaster fortunately did work. Cupboards were rickety Insect screens or fine net curtains may work to provide peaceful sleep. Mosquito coils are poison
Dear Anne Leong, Thank you for taking the time to share your experience with us. We’re truly glad to hear that you appreciated the beauty of the jungle surroundings, the friendliness of our team, and the refreshing natural tap water. We also value your honest feedback regarding the facilities. Sorry to hear that the kitchen equipment and appliances didn’t meet your expectations, we have checked the microwave and induction stove are all functioning well, please help us to understand what was the issue you had with the facilities? Your comments are helpful, and we will be reviewing our kitchenware to ensure they are convenient for our guests. We'll certainly explore safer and more effective solutions to enhance comfort during rest, especially in our natural jungle environment. Regarding the lack of air conditioning, we understand this may have impacted your stay. While our concept is built around a more nature-immersive, eco-friendly experience, we are always reviewing guest comfort needs, we have fixed 2 units of ventilation fans, one in the bedroom and another in the kithen - the purpose is to bring in fresh air from outside and remove humid air and maintain a healthy temperature indoor environment. Thank you for booking with us, and we hope we’ll have another opportunity to welcome you back with an even better experience. Warm regards, Deserenity
Dear Anne Leong, Thank you for taking the time to share your experience with us. We’re truly glad to hear that you appreciated the beauty of the jungle surroundings, the friendliness of our team, and the refreshing natural tap water. We … Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewNice place to be away from people, to relax and reflect
Need to add hooks in bathroom to hang clothes and towel. Need to get all residents to request for internet service
Dear Kiam Chin, We're glad to hear you enjoyed your stay at Deserenity. Thank you for your review and for bringing your concerns to our attention. Regarding the internet, please note that our location in the jungle can make the connection challenging, which is why we use a satellite system. Guests who require a better internet connection can purchase a code and is been stated on booking website. However, some visitors prefer to disconnect in this serene environment. Hope to welcome you back in the near future. Thank you Best Regards
Dear Kiam Chin, We're glad to hear you enjoyed your stay at Deserenity. Thank you for your review and for bringing your concerns to our attention. Regarding the internet, please note that our location in the jungle can make the connection… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewWe stayed in Jaya Villa which has 3 rooms - a bedroom with 2 queen bed, a bathroom and then a kitchen with a dining table. And outside the 3 rooms, runs the long balcony overlooking the forest. The Kitchen was one of the most well equipped we have come across in Malaysia. Everything is provided for. The lady from the staff is a very nice person, always smiling. The swimming pool is a small, cute one. There is no WiFi but you can buy a common WiFi for RM 10 per connection. Since there is no cellular signal, you have to buy this for any internet activity. The paid WiFi worked quite well. The nasi lemak breakfast is adequate and tasty.
Main disappointment was that this villa did not have aircon. And it gets hot and stuffy in the night as you have to shut all doors because of bugs and insects which might enter from the balcony area. If you want to go to the kitchen through the house, then you have to cross the bathroom! Sometimes to get tea from the kitchen to the bedroom I had to come through the bathroom. In the bathroom, no shampoo provided. Only a basic body wash which you have to double as face wash too. No towel racks too. Finally, for breakfast there should be at least another choice than nasi lemak.
Reviewed: 7 May 2025 · Stayed in March 2025
Verified reviewReviewed: 28 February 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewThe natural surroundings.
Na
Dear Guest , Greetings ! Thank you for the review and hope you enjoy the stay. Look forward for your next stay ! Regards De Serenity
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 3 December 2024 · Stayed in November 2024
Verified reviewReviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 12 November 2024 · Stayed in September 2024
Verified reviewReviewed: 13 September 2024 · Stayed in September 2024
Verified reviewExtremely well kept property. Great surroundings and pleasant stay
The property is really nice and would be better if there was a kitchen door. The balcony is open and there is a possibility that monkeys could get in
Reviewed: 25 July 2024 · Stayed in July 2024
Verified reviewWe got upgraded to bigger room and the view was magical. We stay outside all the time.
The facilities was quite poor. The staff was nice but need proper training and grooming.
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewReviewed: 16 July 2024 · Stayed in July 2024
Verified reviewIf the day is cool, you can see many different species of birds and butterflies. Smother yourself with mosquito repellent if you plan to hike to the top of the hill.
There is no wifi because of the location. You need ConnectMe app.
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewThe staff are super friendly and very helpful. They accommodated for additions of things we required during our stay like bbq grills and etc
The place is slightly small than expected but its not that bad
Dear Ahmad, thank you very much for the high score ratings. We hope to welcome you back in the future. Thank you for booking Deserenity💚🌳
Reviewed: 19 April 2024 · Stayed in April 2024
Verified review- the hospitality - the breakfast food - the cleanliness - the view - the swimming pool
- bugs
Dear Faisal, thank you so much for the excellent reviews you've rated us on your stay in JR House@Deserenity. We're very happy eceryone enjoyed the stay here. Thanks again for booking with us and we really hope to welcome you back in the near future.
Dear Faisal, thank you so much for the excellent reviews you've rated us on your stay in JR House@Deserenity. We're very happy eceryone enjoyed the stay here. Thanks again for booking with us and we really hope to welcome you back in the n… Show more
Reviewed: 28 January 2024 · Stayed in January 2024
Verified reviewReviewed: 2 January 2024 · Stayed in January 2024
Verified reviewReviewed: 21 December 2023 · Stayed in December 2023
Verified reviewEverything at Deserenity i love it.
Nothing
Reviewed: 5 November 2023 · Stayed in November 2023
Verified review