Reviews of KLoe Hotel 4 stars

Nil

Nil

Quirky and trendy. We stayed in one of the themes rooms which was an amazing size with great bathroom facilities which spilled out into the bedroom. All the perks of a quality global chain hotel but much quirkier. Made a middle-aged married couple feel very cool!!

Nothing

Disappointing service, highly disappointed with customer service and the rooms cleanliness is questionable I got bites on my sleep and the poor customer service offered nothing to me when I asked them to clean the room they said they don’t have cleaning staff? I know it’s a 3 stars hotel but for the price and for the horrible service they deserve zero .

Dirty Room , Poor WiFi , breakfast is a scam literally they let you choose one item of five item, I forgot my new shoes there and they said they will deliver it to me I informed them 2 days before my flight yet they never return my item , disappointing experience across all services I tried many hotels and this is literally the worst , if you like the aesthetic just pass by snackfood pop-up other than that you will be setting yourself for failure

Staff were very friendly and helpful. Aesop toiletries :)

Room floor felt gritty, not sure if it's becos of the concrete floor? Tea cups were difficult to hold. No ironing board in room

The staff is very friendly, great breakfast and perfect location

Kloe hotel exceeded our expectations! The hotel staff were super kind and helpful and gave us solutions to any request we had. The room design was fantastic and the industrial reception also fantastic! The breakfast was memorable since it was not the same menu of a brunch place but a rather carefully chosen menu with new flavours and combinations. I had a brioche with scrambled eggs and beef streak i will never forget! coffee was also of excellent quality! The location was so close to Pavilion mall and this made our 2 days stay there super easy with no need for transportation.

Clean and modern hotel in the centre of KL. Staff were so friendly and helpful and service was great throughout our stay. The room was spacious and had everything you could need with some great complimentary foods and drinks too! Bed and pillows were comfortable and the AC kept us cool. Breakfast options, although limited, were really good - I had to keep having the whipped yoghurt with homemade granola - a really good start to the day! The hotel is close to key tourist locations and shopping and food experiences, although we caught grab taxis everywhere - the distance between locations is not as easy by foot. We also managed to find a laundry not too far away that collected and returned clothes to the reception desk! Would definitely stay again!

Everything are good

May be a bit expensive

Where do I even start? I loved the entire aesthetic that the Hotel had, from the really cute reception to the gorgeous and really cool room set up. Their snack collection is male up of Malaysian childhood favourites and I loved it! The bed was also super comfy and exactly what I needed after a long flight. Insane value for money. I will be back.

My flight was at 7pm and would have loved an option for much later check out. But otherwise everything else was awesome.

After missing a flight home we were stuck in KL for 3 days, KLoé hotel staff were amazing having a room ready for us right away. They were extremely nice workers and friendly.

The rooms ,location and staff.

The free breakfast was a bit light on and not enough tables to make eat it.

The decor & staff were lovely

Breakfast was disappointing - served downstairs at the public cafe Lucky (instead of at restaurant on 1st floor which would have made more sense). Limited choice: no buffet & was only allowed to choose 1 drink & 1 food item which meant a glass of orange juice with my coffee cost me extra as did anything extra my son wanted to eat Iike some toast. Overall in my opinion, the breakfast experience doesn’t match the rest of the hotel’s luxurious vibe.

Decor

Restaurant closed . Located a bit away from the main restaurants.

I liked the simple avocado toast and the latte. For me it's sufficient and simple. The coffee was good

I just started my shower when I found that the body cleanser dispenser was empty! I had to make do with using the shampoo to clean my body. This is the first time it had happened to me in a hotel. The drainage of the shower cubicle was so slow that I had to pause my shower to allow the water to drain off to avoid flooding the bathroom.

Great rooms, friendly staff. Lovely pool area. Great cafe.

Everything. Especially the staff is very kind and helpful Thanks for the snacks in the room that brought back our childhood memories!

You can see leaf floating on swimming pool

The property is located quite city centre, it's all walking distance if you want to go to Pavillion KL, Farenheit or TRX. The Hotel environment is quite chill and relaxing. Staff are friendly, you always feel you are well greet by the staff.

If you are driving, you need to take into consideration not to drive a big car, the car entrance to the car park is very narrow. and if you didn't see clearly you will miss the turn, and end up circulating the area to get back to the narrow entrance to get to their car park. *It's between a seafood restaurant(if i remember correctly) and the shell station*

Breakfast was tasty, but we would have prefered some simpler, less rich ooptions.

Location of bed beside bathroom (with glass walls)