The property very clean..Staff Very Sporting👍🏻.Next Time Can Repeat!

Stayed in August 2025

As i said earlier, property is getting older hence need more maintenance

Rooms is good, as property getting older pool is ok ok. breakfast was awesome

Stayed in August 2025

None

I recently stayed at Lexis Hibiscus and truly enjoyed the unique overwater villa, private plunge pool, and spacious, serene bathroom setup — these features made our stay feel luxurious and relaxing. The staff were courteous and helpful, particularly at the front desk and dining outlets; their attentiveness made a positive impression. Thank you for delivering such a memorable stay. These enhancements could make the experience even more exceptional. I look forward to staying with you again.

Stayed in August 2025

Nothing. All perfect

Excellent service

Stayed in August 2025

The buggy service drove passed us empty without slowing or stopping to ask if we need service to the lobby. We wanted to walk so we could get some exercise but I have my 70+ y/o mom walking with me. They could’ve have asked if we’d need a ride to the lobby? Same thing happened in one of the night walk from lobby to our room we were walking with a mom carrying her 3mths old baby and a son pushing a stroller the buggy drove passed us empty. We had to switch the room because we paid for seaview ended up getting a beachview facing the construction of Hibiscus 2. The chain lock for both rooms were in bad condition that I has to call for some help from maintenance - which i think shouldn’t happen since this is a 5⭐️ resort.

I love the cookies in the room. It wasn’t replenished daily which I hope they would and should! Roselle coffee house staff are all worth 10⭐️! They are way better than the front desk and the buggy counter! I do note some improvement from the front desk since my last visit but nowhere as good as the team in the coffee house. Shoutout to Sheh Bahadur if I remember correctly. Super attentive and extremely pleasant.

Stayed in August 2025

It wasn't as clean as it should have been! The breakfast was mid average!

The whole experience that gives you this hotel is unique and amazing. The room was huge. Very nice private swimming pool!

Stayed in August 2025

It was amazing

Stayed in August 2025

The private pool outside had insects dropping in every now and then. Not the most modern aesthetic 😅 Still quite old school looking

Loved how spacious the room was, and that we had a bathtub in the bathroom AND our own personal pool and steam room outside on the balcony area. Definitely a great plus

Stayed in July 2025

The dinner spread was not that great for the amount of cash we paid, please improve on that

We were there for daughter engagement and all went well, enjoyed the breakfast spread

Stayed in August 2025

The early mandatory check out at - 11am

Loved everything about the property. Service from start to end was phenomenal.

Stayed in August 2025

The chef at the egg station was very rude and unprofessional. When I asked for fried eggs cooked hard, he refused at first, acted annoyed, and finally gave me eggs not as I requested. This attitude was unacceptable and far below the hotel’s otherwise excellent standards. Also, there were some small ants in the room.

We loved the hotel! Great location, excellent services, and a beautiful room on the 11th floor with a private pool and sauna that the kids really enjoyed. Special thanks to the receptionist who welcomed us with such kindness and personally guided us to the elevator – her warm attitude made a wonderful first impression. Breakfast was good overall, and the in-room dining was tasty. Our stay was comfortable and memorable.

Stayed in August 2025

Staff behavior, facilities, room and private pool.

Room/ Pool- Room was excellent. there was attached pool with the room. Breakfast - Breakfast was fantastic.

Stayed in August 2025

A bit pricey room cost.

Room view is great

Stayed in August 2025

Nothing at all.

Our own pool, comfortable beds, lovely breakfast, friendly attentive staff. It was a lovely stay.

Stayed in August 2025

Small matter. Sauna room not working initially. Quick response from management to swap to another room.

Environment, room amenities & setup.

Stayed in August 2025

the Seaview

Stayed in August 2025

Dinner options are limited, so we opted for Grab. The bad part is that Grab riders are not allowed to enter the lobby area (understandable for security purposes), but the guardhouse also does not allow food to be dropped off there. This means we have to wait in person at the guardhouse. It’s even worse when the buggy service from our room to the guardhouse takes about 20 minutes, and sometimes we still have to walk there ourselves. Luckily, the Grab driver was kind enough to wait for us at the guardhouse for 30 minutes.

Nice hotel to spend with family over the weekend.

Stayed in August 2025

I like all

All was nice..

Stayed in August 2025

Nothing

Serenity

Stayed in August 2025

noisy air-conditioning system. it will be beneficial if rooms will be equipped with some foldable drying rack

great opportunity to relax isolated

Stayed in July 2025

The distance from the lobby to .our room. But we'll covered by buggy services

The room. The facilities are great .service.is.excellent

Stayed in August 2025

None

Service

Stayed in August 2025

It's nature's fault. Sea water is not as pristine as in some of the islands in malaysia

Room was clean, bed was comfortable. Room service food was great. Pool was clean and able to enjoy Seaview.. Steam Room was excellent also. Will surely return in future.

Stayed in July 2025

The property located in the sea area and it was amazing during the whole day because you can see a beautiful sea and a lot of ships from a far

Stayed in July 2025