9.0

Reviews of LUXE KLCC by Infinitum

12, Jalan Dewan Sultan Sulaiman Jalan Dewan Sultan Sulaman The Luxe colony by Infinitum, Chow Kit, 50300 Kuala Lumpur, Malaysia

  • Tommaso

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Location was great, there have many shops nearby big for sopping . And 24 hours swimming pool on , downstairs have 7 eleven 24 hours open the staff who do check in very friendly and service good . Best recommended of this property!!

  • Zhao

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    “The location was great, swimming pool view was so beautiful, Room have balcony and nice view. G floor have 7 eleven and many shops nearby big NSK city mall and metro tell !!”

  • Catherine

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    “The location was great! The pool was very nice view “!!

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  • Chiara

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Ni

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Hou

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    “Service was excellent, staff very friendly and our window view twin tower!”

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  • Khalida

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    “ The location was great swimming pool view is very beautiful ! Nearby petronas twin towers . Our window view was petronas twin towers. Best recommended!”

  • Mazar

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    “Was an amazing place to stay with our friends Mr Bappy was always available to assist us, guide us through out our stay. Clean apartment, very affordable compare to nearby other apartments. Near by petronas twin towers and metro station downstairs have so many shop, 7 eleven 24 hours open, everything was parfect!”

  • Nikolay

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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  • Annika

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Pan

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    “The view from window very nice close to petronas twin tower, swimming pool have roftop and downstairs have many sops, restaurants, grosser , 7 eleven and nearby have NSK city mall Best recommended “

    Nothing

  • Roger

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Swimming pool view amazing very. Nice view And room have nice clean and comfortable our room balcony view from kL city

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  • Dalprà

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The view from balcony very nice! The staff very friendly and helpful thanks for everything

  • Sylvie

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • 3.0 Poor
    Haval

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Adem

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    “Really the view is very beautiful! Before I sty here then 1 month Lettar I am come back here I like this place. The swimming pool is roftop pool the view was amazing! Specially the staff was very friendly.”

  • Какабаев

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Twin Towar view

  • Kubilay

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    The only good thing about this place is the location. But for my comfort and hygiene I would rather choose a hotel that's a little more far away the centre, instead of this place! And it's not that near to the centre of city. There is just a good view, but believe me it's not worth it.

    There are a lot of things I didn't like. Here they are: - the check-in place is a bit hard to find, there are no clear instructions about where you have to wait getting the keys. So you just hope you ask someone that knows the place. - after the young boy who came for the check-in, he didn't even greet us and didn't gave any instructions about the hotelroom. They just sent a message about everything that you can be fined for, for example if you leave the room dirty (but the room was not even clean when we arrived, to begin with..) - what do I mean with not clean: there were little ants literally everywhere, on the table, in the sink of the kitchen, everywhere! - the bathroom has a very very bad smell, like there is no aircirculation. - worst part: I saw cockroaches in the bathroom AND in the kitchen! - we just stayed there for 2 days luckily, cause we couldn't handle more than that. - AND I also didn't like the automatic review they made in our place, I think a lot of good reviews here are automatic and not real.

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  • Dr

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
  • Ekaterina

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    “This building room outside city view very good and swimming pool 35 floor very good so everything all parfect cleaning service very good !

  • Tereza

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
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  • Watkins

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Location. Helpful building security and neighbors

    This is NOT a hotel with a check in desk. My flight was delayed I arrived at 3AM. Security pointed me to another property manager under the same brand after failed attempts to contact a representative at KLUXE. He got me for RM $100 security deposit and RM $150 with a 11AM check out. It felt like being left out in the cold then robbed. Woke up at 8AM to find there was the biggest cum stain on the curtains. I was so very disgusted. I didn't even shower I jumped right up and checked out. Upon checking out it came to my attention the despoit was really RM $50 not $100. And I know what you're thinking I didn't stay w KLUXE - its all the same. No it a mall with resident space dived up by several small brands advertised across Booking, AIRBNB etc. I could've stayed at the Sheraton w that money. Also its in the middle of a shopping mall.

    Property response:

    Hello dear guest you can check we are many time msg you please kindly update me What time you come here but you no reply our massage so this night also our room empty for you When you come here I don’t know which property you stay because here have deferent deferent company so all company facility not same . You do not stay our property that’s why give bad reviews please remove your review 🙏

    Hello dear guest you can check we are many time msg you please kindly update me What time you come here but you no reply our massage so this night also our room empty for you When you come here I don’t know which property you stay because … Show more

    LUXE KLCC by Infinitum
    6 August 2025
  • Katz

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Jun

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
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  • Juan

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    “Everything is 👌 Our window view is amazing ! Swimming pool view has wonderful view swimming pool top floor 35 floor specially Mr Bappy very friendly. Best recommended!”

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