Reviews of Loft Pano Seaview Suite 2 Bedroom by The Only Bnb
Karpal Singh Drive, 11600 Jelutong, Malaysia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 14 July 2023 · Stayed in July 2023
Verified reviewSpace. A very spacious and beautiful rental.
The building seems older and many things feel like they are run down.
Dear Matthew, Thank you for taking the time to share your valuable feedback with us. We greatly appreciate your comments and suggestions, as they help us strive for continuous improvement. We are delighted to have had the opportunity to host you and are committed to ensuring that each guest has a wonderful experience. Your review highlights areas where we can enhance our services, and we assure you that your concerns have been taken seriously. We have shared your feedback with our team, and we are already working on implementing changes to address the issues you raised. We truly appreciate your kind words and recommendation, and we hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing to stay with us and for your lovely review. We wish you all the best in your future travels. Best regards, Nur Hidayah The Only Bnb
Dear Matthew, Thank you for taking the time to share your valuable feedback with us. We greatly appreciate your comments and suggestions, as they help us strive for continuous improvement. We are delighted to have had the opportunity to ho… Show more
Reviewed: 26 April 2023 · Stayed in April 2023
Verified reviewReviewed: 18 February 2023 · Stayed in January 2023
Verified reviewRoom is stunning and having amazing sea views, modern design. location is good. Downstairs got lots of restaurants, bars etc. Overall is good although the price is quite high.
Shower area is not clean and moldy. Parking instructions is not clear, also asking us to park somewhere unsafe (no proper parking slots) and go upstairs to pick up car park swipe card. Sofa in the room is worn and felt like could be broke down anytime.
Dear Kristin, we apologize for your bad stay experience. During your stay in the homestay, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on standby for 16 hours to solve the problem for you. Regarding your unit problem, we have strengthened the maintenance to ensure that this kind of thing will not happen again in your next stay. We are sorry for the inconvenience caused to you.
Dear Kristin, we apologize for your bad stay experience. During your stay in the homestay, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on standby for 16 hours to solve … Show more
Reviewed: 4 January 2023 · Stayed in December 2022
Verified reviewReviewed: 11 October 2022 · Stayed in October 2022
Verified review