Reviews of Modern Elegance Suite, 5 to 6 pax at Urban Suites Georgetown by SuperStay
Jalan Ahmad Nor, 11600 Jelutong, Malaysia
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Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewEasy to access, parking is available anytime, the house is modern and beautiful. The location is great
Nothing
Reviewed: 16 June 2025 · Stayed in April 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewClear instructions for checking in.
1. Cleanliness to improve. 2. Mattresses not comfortable.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewEasy parking, new development.
No facilities to dry clothes after washing.
Dear Linnet, Thank you for your feedback! We're glad you appreciated the easy parking and our new development. We understand that the lack of facilities to dry clothes may have been inconvenient. Your feedback is valuable, and we will consider ways to improve this for future guests. We hope to welcome you back again soon! 😊 Best regards, KC
Dear Linnet, Thank you for your feedback! We're glad you appreciated the easy parking and our new development. We understand that the lack of facilities to dry clothes may have been inconvenient. Your feedback is valuable, and we will… Show more
Reviewed: 9 December 2024 · Stayed in November 2024
Verified reviewWaiting time for elevators may take a while. JMB needs to improve this service especially during rush hour and check-out time
Dear En Mohd Nizam, Thank you for your feedback. We understand that the elevator wait time can be inconvenient, especially during peak hours. We truly appreciate your patience and will share this concern with the JMB to explore possible improvements. We value your input and hope to provide a smoother experience during your next stay. Looking forward to welcoming you again! Best regards, KC
Dear En Mohd Nizam, Thank you for your feedback. We understand that the elevator wait time can be inconvenient, especially during peak hours. We truly appreciate your patience and will share this concern with the JMB to explore possible im… Show more
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewThe condo management needs to improve the lift service waiting times especially during rush hour
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewThe lift
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewThe layout, decor and location of the apartment were good.
The drain of ensuite washroom got clogged during our stay at the place. However, as soon as the issue was reported over the contact, the management sent a staff member with-in 5 minutes to fix the issue. Also, the iron and a kitchen pan were having an issue which were quickly addressed and replacements given. I would recommend the management to take a stock of any similar issues and address it once in for all. Overall, i would stay the response of the management to highlighted issues made it a great stay.
Dear Mr Ali, Thank you for your detailed and thoughtful review! We're delighted that you appreciated the apartment's layout, decor, and location. We sincerely apologize for the minor inconveniences you encountered, but we're glad our team could respond quickly and resolve the issues to ensure your stay remained comfortable. Your suggestion to proactively check for such matters is greatly appreciated, and we will certainly take it into account to improve our service further. It’s wonderful to hear that our responsiveness contributed to a great stay for you. We’d love to welcome you back again in the future! 😊 Best regards, KC
Dear Mr Ali, Thank you for your detailed and thoughtful review! We're delighted that you appreciated the apartment's layout, decor, and location. We sincerely apologize for the minor inconveniences you encountered, but we're g… Show more
Reviewed: 26 October 2024 · Stayed in September 2024
Verified reviewReviewed: 3 October 2024 · Stayed in September 2024
Verified reviewReviewed: 22 August 2024 · Stayed in August 2024
Verified reviewThe property is exactly as advertised photo. The available facilities, as stated in the booking.com.
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 July 2024 · Stayed in June 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewCollecting the keys was incredibly easy. The host promptly responded to messages, which streamlined everything. Additionally, the homestay boasts a stunning view and features a smart TV! The air conditioning was delightfully icy cold, which was a fantastic touch.
The carpark design was a bit challenging because it was circular, requiring us to keep turning for many levels. This made us feel a little dizzy with all the continuous turning.
Reviewed: 8 June 2024 · Stayed in June 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewExcellent location in town with easy access to major roads, and not too congested. Prompt reply to queries from the owner. Aircond in all rooms and living room. Water heaters in both bathrooms. Washing machine, TV, wifi available. Beautifully appointed. Comfortable beds. 2 carparks available. We loved just chilling out and hanging out in the condo. Highly recommended
perhaps a water dispenser would be helpful. But this is a really small matter. We would book here again for sure.
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewGreat room and pool
Could have done with some drinking glasses in the condo. Also, some water on arrival would have been nice as no mini mart in the building and arrived without any water
Reviewed: 28 April 2024 · Stayed in April 2024
Verified reviewReviewed: 24 April 2024 · Stayed in April 2024
Verified reviewReviewed: 16 April 2024 · Stayed in April 2024
Verified reviewThe rooms are clean and well-maintained, offering all the necessary amenities for a comfortable stay
nothing