Reviews of My Hotel @ KL Sentral 3 stars
No. 51 & 53, Jalan Thambypillai, Brickfields, Brickfields, 50470 Kuala Lumpur, Malaysia
#403 of 542 hotels in Kuala Lumpur
Guests' ChoiceReview score
Based on 179 hotel reviews
6.9Score breakdown
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Cleanliness
7.5
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Comfort
7.5
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Location
8.2
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Facilities
7.1
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Staff
7.1
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Value for money
7.2
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Free WiFi
7.0
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Reviewed: 20 July 2025
Brian
Malaysia44 reviews5 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Some rooms no window
Good location close to sentral railway/bus and Monorail station Close to Nu Sentral shopping mall
Stayed in June 2025
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Reviewed: 30 June 2025
Jacqueline
United Arab Emirates16 reviews7.0“Good value for money. Clean and basic. Free coffee, tea and water”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
Noisy room next to the lift
Good location. Free coffee, tea and water
Stayed in June 2025
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Reviewed: 18 March 2025
Grace
Singapore24 reviews10 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
Staff very helpful. Great location.
Stayed in March 2025
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Reviewed: 12 March 2025
Jazmine
Malaysia26 reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Group
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
No water
Stayed in March 2025
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Reviewed: 8 February 2025
Ying
Singapore5 reviews1 helpful vote6.0“Stay at MyHome@<Sentral”- • Leisure trip
- • Solo traveller
- • Deluxe Triple Room
- • Stayed 2 nights
- • Submitted via mobile
TV did not work. the floor was a little dusty. No toothbrush and toothpaste.
I like the location with lots of food choices. And as a traveller, it is a big plus to have the KLIA Eskpres so near. Staff are very courteous. Note: May I suggest a 5 scale rating instead of your 4. It's easier for the rater to have a mid point (average standard) from which to move left or right.
Stayed in February 2025
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Reviewed: 3 February 2025
Ashrin
Malaysia2 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
the heather did not working properly
stay for 1 night for rest good acco
Stayed in February 2025
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Reviewed: 17 December 2024
Cky
Malaysia5 reviews1 helpful vote8.0“Offer bonus price for extended stay if possible.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Rubbish did not clear everyday.
Good service if arranging luggages. Clean, and flexible. Smiling and greeting is nice.
Stayed in December 2024
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Reviewed: 11 November 2024
Ebenezer
India10 reviews1 helpful vote7.0“Not great, but okay 👍”- • Leisure trip
- • Solo traveller
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Check-in Experience When I arrived to check in, the front desk agent, Arvind, did not greet me or smile. Despite the counter being empty, the check-in process took an unexpectedly long time. Once I was finally checked in, he didn’t provide any details on the room location, the Wi-Fi password, or breakfast information. Breakfast The hotel doesn’t have an in-house restaurant. Instead, they provide a voucher for a nearby restaurant called ABC. At ABC, breakfast is limited to a menu where you can only choose one item. Overall, I’d rate the hotel as just average – not great, but okay.
The location is ideal, within walking distance of KL Sentral and Brickfields Little India. The hotel is suitable for a transit stay.
Stayed in November 2024
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Reviewed: 20 October 2024
Madusanka
Sri Lanka3 reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
There's a south indian girl in reception who was veey rude to customers and tried to charge extra.She does not know how to respect customers.
There is a boy for night shift as a receptionist . He is kind and always ensure that customers will get the maximum comfort.
Stayed in October 2024
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Reviewed: 21 September 2024
Sheilla
Malaysia16 reviews3 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nil
Room was spacious, clean, well maintained. Had the required necessities, good value for money, great location. Friendly and helpful staff.
Stayed in September 2024
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Reviewed: 7 September 2024
Robert
Australia42 reviews3 helpful votes7.0“Convenient location for KL Sentral”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
The check-in process at the front desk took a long time. We even had to wait for the card charging machine to charge up (it was unplugged and flat). I also didn’t like having to pay a 50% surcharge for the privilege of checking in 2.5 hours early. The bathroom floor was constantly wet due to a leaking pipe.
The location is great for convenience. It’s very close to KL Sentral train station, so easy to access the airport too. Lots of great restaurants all around.
Stayed in September 2024
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Reviewed: 11 May 2024
Marko-1963
Australia109 reviews14 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Traffic noise
Location
Stayed in May 2024
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Reviewed: 22 February 2024
Jasman
Malaysia1 review7.0“good”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
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its good at all
Stayed in February 2024
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Reviewed: 20 February 2024
Noor
Malaysia4 reviews6.0“My Hotel trip”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
The air-conditioning is not good, already put full fan n temperature 16 degree Celsius but warm, 🥵 not cold
Location is wonderful, the room is comfortable n the staff are excellent
Stayed in February 2024
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Reviewed: 14 January 2024
Dhillon
Malaysia1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The room not sound proof...can hear what happening at next room..🤣🤣
Good location and lots of shops nearby.
Stayed in January 2024
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Reviewed: 16 December 2023
Andrew
United Kingdom8 reviews1 helpful vote8.0“Decent budget place to stay”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 5 nights
No laundry facilities
Able to extend my stay in the same room without notice.
Stayed in December 2023
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Reviewed: 9 November 2023
Mel
United Arab Emirates10 reviews5 helpful votes8.0“Keeping it simple but clean”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
The bidet. It's the same as everywhere else in Malaysia. It's just like a hose. There are better and more convenient types of bidet if management wants to be ahead of competition. Other than that, nothing comes to mind.
The room and the entrance lobby was newly renovated. The tiles in the bathroom were new and clean. Only the halls leading to the rooms give away the old state of the building which in our case didn't matter. Location is perfect just a few minutes walk to KL sentral (thru the NU sentral mall) where you can get LRT, monorail and MRT. The coffee they serve at the breakfast place is good. Breakfast itself is okay keeping in mind the price paid.
Stayed in November 2023
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Reviewed: 29 October 2023
Mohd
Malaysia6 reviews1 helpful vote8.0Very good- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Aircond leaking
Location
Stayed in October 2023
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Reviewed: 24 October 2023
Soe
Myanmar2 reviews7.0Good- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
Hotel is situation at the best location, easy to dine, shop and go around. Thus why I choose this hotel.
Stayed in October 2023
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Reviewed: 24 October 2023
Siti
Malaysia2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
Difficult to find grab or taxi
location
Stayed in October 2023
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Reviewed: 11 October 2023
Steven
United States13 reviews4 helpful votes7.0“Great host and nice location.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
We have no complaints.
The host was very accommodating and the place was well located.
Stayed in October 2023
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Reviewed: 5 October 2023
Hys72
Malaysia14 reviews6.0Pleasant- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
Upon check in, the staff told me my room is without windows. I told her my booking is with windows. But she said room fully booked, only left wuthout window and assigned me Conner without window room 407. The room bidet is no water, Ac compressor just outside and the noise is so noisy, minibar still have some left over cakes by previous guest.. contact Booking.com customer service the same day but no reply. Wander what is the booking.com apps is for???? Only able to get room change the next day but what about the rate different?????
Location and facilities
Stayed in October 2023
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Reviewed: 18 August 2023
Saraswathy
Malaysia2 reviews8.0Very good- • Business trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Whiter linen
Clean
Stayed in August 2023
-
Reviewed: 10 August 2023
Tan
Malaysia17 reviews3 helpful votes7.0Good- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
TV is spoilt - unable to watch No tissue paper provided Coffee package provided has no expiry date labelled Slow and frustrating WiFi
Strategic location from kl sentral
Stayed in August 2023
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