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Reviews of New 2BR OR 3BR Serenity Homestay at Urban Suite by URBAN STAYCATIONS LOD

1 Lintang Hajjah Rehmah, 11600 Jelutong, Malaysia

#58 of 129 hotels in Jelutong

Guests' Choice

Review Score

Based on 140 apartment reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    8.2

  • Free Wifi

    7.6

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Showing 1 - 25

  • Reviewed: August 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no shelves or table in the rooms, no shelves and hanger in toilet, long waiting time for lift, but overall no remarks.

    Secured building, Swimming pool, 3 bedroom, good WiFi, easy checkin and checkout, etc

    Stayed in August 2025

  • Reviewed: July 27, 2025

    7.0
    Good
    • Business trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    No

    Good, just parking.....

    Stayed in July 2025

  • Reviewed: June 24, 2025

    9.0
    Good
    • Business trip
    • Family with young children
    • Two-Bedroom Standard Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Not provide clothes drying rack The lift is always busy at all times, waiting time is long even already has 4 lifts The track to parking lot is challenging, spiral all the way to level 10, dizzy!

    Clean and sufficient for my family of 6 All rooms got aircond n water heater function well Microwave ✅ electric stove ✅ washing machine ✅ iron ✅ hairdryer ✅

    Stayed in June 2025

  • Reviewed: June 8, 2025

    8.0
    Nice
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    No washing machine and water dispenser

    Nice view and good wifi

    Stayed in June 2025

  • Reviewed: April 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    facilities top notch except for the lift, take some time to get downstairs because we need to wait. but other than that, everthing was smooth!

    Stayed in February 2025

  • Reviewed: April 7, 2025

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in April 2025

  • Reviewed: March 18, 2025

    7.0
    Except the noises, other than it are overall ok.
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 3 nights

    Many noise came from upper floor even it is already late night, therefore we can't rest well !

    Easy and convenient to check in.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    so many cockroach. maybe comeout from washing machine hole. 🤢🤢🤢🤢🤢

    Stayed in March 2025

  • Reviewed: February 20, 2025

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Level Parking Too high. Level 9 is not practical for oldest person to climb up from level G to didicated car park lot. Please improve on that and get Level 1/2 as designated parking lot for the house. Thanks

    Hall area

    Stayed in February 2025

  • Reviewed: February 1, 2025

    8.0
    Nice
    • Leisure trip
    • Couple
    • Three-Bedroom Standard Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaning should be more details. Cause got cockroach in the fridge. Maybe just pass by, not a big deal.

    The property spacious, suitable for 7 people

    Stayed in January 2025

  • Reviewed: January 24, 2025

    7.0
    Good
    • Family with young children
    • Two-Bedroom Standard Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Most of the units in the building are for short term rental. Thus the lifts get very busy at checking out time, 11.30. Many people checking out at the same time. We were at level 25, could not easily get a lift at the peak hours. You must plan to leave earlier. The unit has a washing machine but no washing detergent provided. We found baby corcroach came out from the washing water outlet. The kitchen window is facing the lift lobby. With thin and short curtain and non tinted window, people at the lift lobby can see us inside the unit. Especially when the light is on. I wish they provide a bigger and thicker blanket for the queen bed.

    The location is near to our relatives place. Easy to get to, since the building is located at main road and the lobby is at an inner road, so not so busy when checking in.

    Stayed in January 2025

  • Reviewed: January 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    I like almost everything in the unit! Thank you. I think it's only the kitchen window that bothers me a bit since, I can see who's next door from the window. If there is someone standing at their kitchen, at their kitchen sink in specific. I think perhaps a sheer curtain should be fine to be used to prevent from looking at each other's kitchen without preventing the light from brightening the kitchen area. That's all. Other than this, this unit looks fine to me. Thank you.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The parking lot. It was like a roller coaster, make me dizzy. The aircond for master bedroom not cool enough

    This unit have a lot of bed and can fit more than 10 people. Everything was good

    Stayed in January 2025

  • Reviewed: December 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    All

    Stayed in December 2024

  • Reviewed: December 12, 2024

    8.0
    Good location with Pool, clean and well equipped. Parking spot can be improved.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    The designated parking spot was at Unit A, while our stay was at Unit B, which required walking quite a distance—this was challenging as we had both an elderly family member and a child with us. Accessing the parking area on Level 10 was also somewhat inconvenient, especially with frequent trips in and out. Of the three rooms, two did not have clothes hangers, and none of the rooms had mirrors. We had to rely on the bathroom or the mirror in the living hall, which wasn’t ideal. Lastly, during checkout, the lift situation was quite challenging, with long wait times. This was particularly difficult for families carrying multiple bags.

    The house is thoughtfully furnished with modern conveniences, including a refrigerator, washing machine, electric stove, and kettle. Each room is equipped with air conditioning, and the two bathrooms feature water heaters, ensuring a comfortable stay. The key collection process was seamless, with instructions provided in advance, making check-in hassle-free. The location itself is a highlight, boasting excellent amenities such as a pool, sauna, and gym—key reasons for choosing this accommodation. While parking was available, it was located a bit further from the lift, which required some extra walking.

    Stayed in December 2024

  • Reviewed: December 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The unit itself if good, I have no complaint. Just that the time to wait at the lift could be 30 - 45 minutes so you need to pack and leave early in order not to be late and to avoid penalty.

    Everything's good.

    Stayed in November 2024

  • Reviewed: November 8, 2024

    7.0
    Good and nice
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Parking and 2nd bathroom smelly.

    Everything

    Stayed in November 2024

  • Reviewed: October 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    All

    Stayed in October 2024

  • Reviewed: September 25, 2024

    9.0
    Not bad
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    The way to the parking. You need to drive up to 10th floor in spiral mode which is quite dizzy.

    Actually I didn't book this unit but because my another unit (3 bedrooms) was last minute cancelled by another host which is also in this Urban Suites, and I have no choice but to take this unit which only has 2 bedrooms. My bedsheet is dirty and after I informed the host, they get it changed quite fast. This unit is near to the lift and it will be quite noisy sometimes.

    Stayed in September 2024

  • Reviewed: September 20, 2024

    7.0
    Overall , value for money
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There were loud karaoke going on nearby , until 12 midnight

    The unit is spacious and comfy

    Stayed in September 2024

  • Reviewed: September 18, 2024

    9.0
    Our stay was comfortable, with responsive hosts and a family-friendly environment.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    It would be great if host provide two free parking spaces, especially when traveling with family. Regardless, everything else was great

    Our stay was enjoyable and comfortable, perfect for traveling with family. The hosts were very responsive and provided excellent assistance from check-in to check-out.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    9.0
    Urban suites
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Lift always fulled.. .no choice to used with others guest & need to wait long times to used it.., parking lot a bit far from lift too.. plus, please prepared enough plate.., hehe

    Nice house,, good location & swimming pool was so good..

    Stayed in September 2024

  • Reviewed: September 11, 2024

    8.0
    Excellent facilities, only suitable for 2-3 nights maximum.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Not enough bedroom furniture (desks/wardrobes/drawers) for a family of 5 and not enough floor space for our luggage. 4 nights is hard if you can't unpack!

    The facilities in the building were excellent! Pool, weekend cinema, climbing wall, games room.

    Stayed in September 2024

  • Reviewed: August 3, 2024

    9.0
    okay
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    parking

    place

    Stayed in July 2024

Showing 1 - 25

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