Reviews of Palm Hotel Ipoh 3 stars
3, Persiaran Menglembu Suria Pusat Perniagaan Menglembu Suria, 30200 Ipoh, Malaysia
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewFeel like home and felt very secure
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThere was ample parking.
I wished there was a fridge in the room.
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewThe staff were highly professional at check in and check out.
The watet heater was not hot enough. But not the hotel's fault. I complained at check-out and only then I was told the heat could be adjusted. It should have been checked and adjusted at the point of booking the room, not only when a complaint is made.
Thank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. We shall look into this issue. We hope that this will not be a hindrance for your next visit with us. Thank you for your valuable feedback.
Thank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. We shall look into this issue. We hope that this will not be a hindrance for your next visit with us. Thank… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewRoom
The receptionist, the service, the price, deposit asked for rm100, other hotel usually ask for rm50 , the bad attitude of receptionist
Thank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. As per our investigation and CCTV Footage, we noticed that upon check-in, there are 4 adults, 2 teenager and a kid. The room category that you booked only allowed 2 adults and 1 kid. Therefore, there's a violation of the hotel policy. The Front Desk staff suggested you upgrade to a Family Room whereby can accommodate 3 adults and 2 kids with upgrade charges, whereby you have agreed to it. It had been stated in all the booking platform upon check-in, the hotel will collect a security deposit of RM100 cash as it is refundable upon check-out if there is no damage in the room. We would suggest before you proceed with any bookings in the near future, please go through all the terms and condition at the booking platform as different hotel will have different policies. Thank you for your valuable feedback.
Thank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. As per our investigation and CCTV Footage, we noticed that upon check-in, there are 4 adults, 2 teenager an… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe room and toilet setting looks huge,modern and nice
Toilet tiles is a bit slippery and very dangerous.there is no wardrobe in the room to hang the clothes.there is only iron board in the room and if you need a iron you have to get it from the front office
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We shall look into these issue. We hope that this will not a hindrance for your next visit and support to us. Thank you for your valuable feedback.
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We shall look into these issue. We hope that this will not a hindrance for your next visit and support to us… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewClean, quiet and peaceful stay
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewClean and cozy
Short staffed, i have to wait longer for early checkout as the morning staff came late, no one was ready at the counter. I was waiting for the staff to collect the deposit. Then come the deposit, need stand by cash as they dont accept card to pay deposit
Thank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. We shall look into this matter. As for deposit we only accept cash as it is refundable upon check out. All the terms and condition has been clearly stated in the booking platform. Thank you for your valuable feedback.
Thank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. We shall look into this matter. As for deposit we only accept cash as it is refundable upon check out. All … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. Please notify us as the earliest stage if there is any default so that we can help you to rectify. Thank you for your valuable feedback.
Thank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. Please notify us as the earliest stage if there is any default so that we can help you to rectify. Thank yo… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewClean and spacious
Would be better if they provided more toiletries like toothbrush, toothpaste etc.
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. We shall look into your suggestions. Thank you for your valuable feedback.
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. We shall look into your suggestions. Thank you … Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewVery cleaned, comfortable and recommended for a stay especially for work
None
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.