Reviews of Hotel Pen Mutiara 3 stars
Wisma Nelayan Pelabuhan LKIM, 11960 Kampong Batu Maung, Malaysia
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Reviewed: 14 August 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe location, nearby with my work location. Easy excess to everywhere.
Everything about the hotel. They should inform from the apps that their hotel under renovation, harga standard yer, no discount or watever. The whole hotel no air-cond except the room. But the air-cond extreamly noisy, lambat nak sejuk. The whole hotel smell curry/food. I guess it's because no air-cond xda serap bau, bau sampai level 3 ok. Sorry no pictures since the hotel got no vibe for ootd.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe hotel is old and it really needs renovation. For this price we could get better offer somewhere else in George Town. The staff was very kind and helpful.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe restaurant is the only thing that’s okay. The pool is clean and suitable for my child
The area was dirty. My room had a view of another room that was damaged. It was very eerie.
Noted with thanks , management will try to solve this matter as soon possible.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewPolite staff. Room big. Nice shower.
No one helped with luggage initially. Run down. No window in room. On one replies to ma messages on booking.com
Noted with thanks .For sir/madam information there is a specific room available with window .
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewmy room has no window!
all rooms should have window, though customers never open it
Noted with thanks , for sir/madam information there is a specific room available with window by the room category.
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewMy brother stayed here from 29th to 30th, and it was a nightmare from the moment he stepped in. The hotel had an eerie, unsettling vibe; dimly lit, cold, and just downright creepy. The corridor leading to Room 210 reeked of a foul, musty stench that made him nauseous. When he entered the room, things got even worse. There was absolutely no phone signal inside, which made him feel completely cut off from the outside world, highly dangerous in case of emergencies. The room itself looked haunted and was so uncomfortable that he couldn’t bring himself to spend the night. He ended up leaving the room immediately and had to call around to other hotels just to find a safe, decent place to sleep (He stayed at the Olive Tree Hotel). This place is not worth anyone’s money or peace of mind. Do yourself a favor—stay far, far away!
Reviewed: 16 March 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewEverything
The room is not sound proof 😔
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewWill come again next trip🥰
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewComfortable and clean beds and pillows. Large room.
Some nooks and corners were filthy. Space around mini fridge i felt was never cleaned. Staff were smoking. Guests were also smoking freely at the pool, lobby. There was a time when a guest was trying to get in the lift with a lit cigarette. When asked at the reception, they said smoking is allowed for any rooms with windows. Will not recommend this place for family.
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewThe hotel is undergoing some renovations so it's a bit messy. The room was huge and comfortable.
A bit rundown. Water was dripping from the upstairs toilet. 2 out of 3 rooms that we took, the a/c was warm.
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 December 2024 · Stayed in December 2024
Verified reviewGood for near trip by plane
There mantinance
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewReviewed: 8 November 2024 · Stayed in November 2024
Verified reviewNo one was around when I arrived about 11pm to check-in. Waited for about 15mins until someone appeared and that also like just woke up from his sleep.
Reviewed: 8 November 2024 · Stayed in November 2024
Verified reviewThe aircon was very noisy and heard the movement of feet very early in the morning, about 5am.