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Reviews of Penang Marriott Hotel 5 stars

55 Persiaran Gurney, 10250 George Town, Malaysia

#19 of 217 hotels in George Town

Guests' Choice

Review score

Based on 124 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.2

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Very friendlly staff. Breakfast was great and the property is very nice

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Very new, well furnished and well equipped with the facilities within the room
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Will be perfect if the chicken wing for in room dining weren't very dry.

    Very new, clean, has netflix, good facility even within the room. Also like the use of floor material for toilet and bar for support in shower room. Hope it remains as good or even better.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Excellent staff.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location. Our room was comfortable and spacious with complimentary mini-bar and all amenities including an iron/ironing board.

    Stayed in August 2025

  • Reviewed: 14 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Club Level Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    The area outside the hotel was very congested, pavements very uneven which made walking etc difficult.

    The hotel was modern, clean and central to access shops etc. Staff were very friendly and helpful.

    Stayed in July 2025

  • Reviewed: 18 June 2025

    9.0
    5 star Georgetown sea front hotel with excellent breakfast
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 6 nights

    There is no coffee machine in the room. The control of the shower is too far from the shower itself. The bed could be a bit softer. The room curtain is very heavy but it is manually operated, and there is a sofa between the window and the room.

    All facilities are clean and new, staff are courteous and helpful. The breakfast selection is outstanding, including many local foods.

    Stayed in June 2025

  • Reviewed: 28 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Loved the location and the hotel room view

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    Overall, a very comfortable and pleasant stay
    • Business trip
    • Solo traveller
    • King Room with City View
    • Stayed 3 nights

    While the breakfast options could be improved—they were somewhat mediocre and lacked variety—it was a minor issue in an otherwise well-managed property. Overall, there wasn’t much to dislike.

    I had a very pleasant stay at this hotel. The room was impressively spacious and maintained to a high standard of cleanliness—everything felt fresh and well-kept. One of the highlights was the bathtub, which provided a relaxing way to unwind each evening. The bed was also exceptionally comfortable, ensuring a good night’s sleep throughout my stay The service was polite, the environment was peaceful, and the facilities met all my needs. I would definitely consider staying here again and would recommend it to others looking for comfort and cleanliness.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    10
    Perfect Breakaway with wife, two days of complete relaxation
    • Leisure trip
    • Couple
    • Club Level King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The property had all the amenities a top notch will have. Clean , modern design and fantastic view.

    Stayed in May 2025

  • Reviewed: 26 March 2025

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very new

    Stayed in March 2025

  • Reviewed: 22 March 2025

    10
    Best for a short gateway
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Their service, location and front walking space

    Stayed in March 2025

  • Reviewed: 21 March 2025

    10
    Choosing this hotel as our home away from home made our holiday exceptional.
    • Leisure trip
    • People with friends
    • Twin Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    Everything was on point. There was nothing I did not like.

    Where to begin? The facilities were fabulous, food fantastic, turn down service sensational, but their greatest asset- the staff! The staff, from walking through the front door after an exhausting day of travel, to jumping in the car back to the airport on the day of departure, were beyond exceptional. No area of the hotel lacked when it came to their staff. Truly impressive.

    Stayed in March 2025

  • Reviewed: 8 March 2025

    9.0
    Great service.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Small issue. Shopping mall 20 min walk away.

    Very helpful staff. Offered ideas where to eat. Room was comfortable and clean. Ate at Rasa Sayang Nyonya abd Kafka Cafe which were within walking distance. Very nice food .

    Stayed in March 2025

  • Reviewed: 24 February 2025

    9.0
    Excellent
    • Business trip
    • Couple
    • King Room with City View
    • Stayed 1 night

    The check in and check out proccess was very fast. Opposite the hotel there a beautiful park for walking along the seaside and its good for kids. Food can be found all along the hotel area.

    Stayed in February 2025

  • Reviewed: 15 February 2025

    8.0
    Great views, wonderful rooms
    • Leisure trip
    • Couple
    • Club Level King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    It seems the ball was dropped a little on the second day of our stay, waiting for almost one hour in the M Club for salmon and salad, and a whole garlic bulb added to my dish that night (allergic). Felt the check out experience could be friendlier. Check in was great, the girl was really friendly, but check out was lacking in something.

    Mostly great! Our room was club level, which was fabulous, with amazing views, a great bathtub, and excellent access to the M Club. We also loved the well equipped gym - super clean and has everything you need. The room itself was very spacious, with an incredibly comfortable bed and brilliant soundproofing. On our first day, we were also incredibly impressed by the food and the fact that the chef accommodated my food allergies without any issues. The staff in the M Club were fabulous, super attentive and polite. We dined at Kucina that night, and while the server was amazing, the chefs looked totally uninterested and annoyed that we came in an hour before they closed. Also a special mention to the room service staff, they were so sweet and loved a chat! :)

    Stayed in January 2025

  • Reviewed: 12 January 2025

    10
    Good place as a base to explore Penang conveniently.
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    All good!

    Location, free parking all the time, services from all the staff, the room with bathtub, the breakfast…. and Netflix!

    Stayed in January 2025

  • Reviewed: 10 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Nice hotel in Gurney Bay, all the staff were very pleasant and accommodating, There are good restaurants particularly Kucina, there are a couple of shopping malls about a 10 minute walk plenty of restaurants etc. Old Georgetown is some way away so if you plan to do a walking tour of the old town and jetties then best to get a grab car but they are very cheap.

    Stayed in January 2025

  • Reviewed: 7 January 2025

    9.0
    Good to stay for a few days for holidays in Penang
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast area is not very big, sometimes need waiting for sitting for breakfast.

    Very good location in walking distance from 2 shopping malls . Opposite to the hotel there is equipped walking area along the sea , convenient for family with children for comfort walking. Hotel is very clean, room are spacious, staff is very friendly and helpful. Breakfast selection has good variety of food, beverages.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Fabulous hotel
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    None.

    It’s new and everything is in top notch condition and functional. Love the soft modern interior, soothing color scheme, the scent around the hotel and lighting design. Friendly and helpful staff, Marriott standards of course! Great location too.

    Stayed in January 2025

  • Reviewed: 30 December 2024

    9.0
    very satisfying and money valuable
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 1 night

    none..all was perfect

    breakfast was great, many choices and the taste was marvellous. pool is nice, comfortable and relaxing

    Stayed in December 2024

  • Reviewed: 28 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Need a rowing machine in the gym

    Staff were excellent, courteous, friendly and helpful.

    Stayed in December 2024

  • Reviewed: 22 December 2024

    10
    Fantastic had a suite with kitchen and laundry which really helped
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Very new and modern, functional design, lobby, live music, street food next door, central location

    Stayed in December 2024

  • Reviewed: 17 December 2024

    10
    one of the best Marriot
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    nothing

    sparkling clean, waterfront, nice view

    Stayed in December 2024

  • Reviewed: 10 December 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Club Level King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Stafg were very friendly and hotel was tip top

    Stayed in December 2024

Showing 1 – 25

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