Reviews of PP Hotel Penang 2 stars
Lorong Abu Siti, 10450 George Town, Malaysia
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNOT AT ALL
______ABOUT THE CLEANES______ The bathroom floor was covered with yellow stains. The door frames were greasy and stained. There was visible dust on the headboard. The windows were covered with handprints. ___ THE HOTEL DOESN'T NOT MEET THE BASIC REQUIREMENTS ____ These conditions are unacceptable for any hotel, let alone one that should provide guests with a comfortable and clean environment. Such poor hygiene not only creates an unpleasant stay but also raises serious concerns about health and safety standards. I've spoken to the receptionist and asked for a proper cleaning unfortunately they're not even doing it.
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewEasy access to food
Nothing
Dear Alan, Thank you so much for your feedback! We’re thrilled to hear that you enjoyed the easy access to food during your stay. Our location is indeed one of our highlights, and we’re glad it added convenience to your experience. We hope the rest of your stay was just as enjoyable, and we look forward to welcoming you back in the future for another great experience! Thank you again for your kind words! The Management
Dear Alan, Thank you so much for your feedback! We’re thrilled to hear that you enjoyed the easy access to food during your stay. Our location is indeed one of our highlights, and we’re glad it added convenience to your experience. We hop… Show more
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewReviewed: 30 September 2023 · Stayed in September 2023
Verified reviewLocation
Service and the clean
Dear Erna, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and sincerely apologize for any inconvenience caused. We have noted your complaints regarding the dissatisfactory services provided and the poor cleanliness. Actions will be taken to correct these errors immediately. We apologize for the subpar experience and hope you will consider returning for another stay! Thank you! Best regards, The Management
Dear Erna, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and sincerely apologize for any inconvenience caused. We have noted your complaints regarding the dissatisfactory services provi… Show more
Reviewed: 12 September 2023 · Stayed in September 2023
Verified reviewReviewed: 24 March 2023 · Stayed in March 2023
Verified reviewReviewed: 11 March 2023 · Stayed in March 2023
Verified reviewReviewed: 5 March 2023 · Stayed in March 2023
Verified reviewReviewed: 5 March 2023 · Stayed in March 2023
Verified reviewReviewed: 21 December 2022 · Stayed in December 2022
Verified reviewBed mattress is not comfortable
Dear Adil Waheed Malik, Thank you so much for taking the time to write a review documenting your stay with us at PP Hotel Penang. Please note we take your feedback regarding our customer service & room qualities very seriously and we have therefore launched an internal review to ensure this type of issue does not happen again. Sincere apologies again for the less than satisfactory experience you had with us and we hope to have the opportunity to show you that this was an exception. Thank you for raising this matter and giving us an opportunity to perform even better. Best Regards, Management Team
Dear Adil Waheed Malik, Thank you so much for taking the time to write a review documenting your stay with us at PP Hotel Penang. Please note we take your feedback regarding our customer service & room qualities very seriously and we … Show more
Reviewed: 15 December 2022 · Stayed in December 2022
Verified reviewReviewed: 14 December 2022 · Stayed in December 2022
Verified reviewReviewed: 8 December 2022 · Stayed in December 2022
Verified reviewclean
car parking
Dear guest, Thank you so much for taking the time to write a review documenting your stay with us at PP Hotel Penang. Please note we take your feedback regarding our customer service & room qualities very seriously and we have therefore launched an internal review to ensure this type of issue does not happen again. Sincere apologies again for the less than satisfactory experience you had with us and we hope to have the opportunity to show you that this was an exception. Thank you for raising this matter and giving us an opportunity to perform even better. Best Regards, Management Team
Dear guest, Thank you so much for taking the time to write a review documenting your stay with us at PP Hotel Penang. Please note we take your feedback regarding our customer service & room qualities very seriously and we have therefo… Show more
Reviewed: 22 November 2022 · Stayed in November 2022
Verified reviewNot to my expectations for this price. Location not so convenient. Staff not helpful.
Dear Catalina, Thank you so much for taking the time to write a review documenting your stay with us at PP Hotel Penang. Please note we take your feedback regarding our customer service & room qualities very seriously and we have therefore launched an internal review to ensure this type of issue does not happen again. Sincere apologies again for the less than satisfactory experience you had with us and we hope to have the opportunity to show you that this was an exception. Thank you for raising this matter and giving us an opportunity to perform even better. Best Regards, Management Team
Dear Catalina, Thank you so much for taking the time to write a review documenting your stay with us at PP Hotel Penang. Please note we take your feedback regarding our customer service & room qualities very seriously and we have ther… Show more
Reviewed: 18 October 2022 · Stayed in October 2022
Verified reviewReviewed: 3 October 2022 · Stayed in September 2022
Verified reviewReviewed: 1 October 2022 · Stayed in September 2022
Verified reviewReviewed: 16 September 2022 · Stayed in September 2022
Verified reviewReviewed: 14 September 2022 · Stayed in September 2022
Verified reviewLocation
Nothing
Dear Sazlina, Greetings from PP Hotel Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best Regards, Management Team
Dear Sazlina, Greetings from PP Hotel Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best Regards, Manageme… Show more
Reviewed: 12 September 2022 · Stayed in September 2022
Verified reviewReviewed: 12 September 2022 · Stayed in September 2022
Verified reviewReviewed: 11 September 2022 · Stayed in September 2022
Verified reviewThe room very clean and staff so friendly..
THANKYOU HOPE TO SEE YOU AGAIN
Reviewed: 9 September 2022 · Stayed in September 2022
Verified review