Lift Entrance Between Zus Coffee & Grill Patio, Level 7, The Loft B, Imago Shopping Mall, 88000 Kota Kinabalu, Sabah Level 7, B-7-25, 88000 Kota Kinabalu, Malaysia
#2 of 168 hotels in Kota Kinabalu
Guests' ChoiceBased on 350 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.9
Value for money
9.6
Free WiFi
8.2
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End of dialog contentReviewed: 31 August 2025
Zulkhairi
Brunei DarussalamThe location is great and very convenient. The room is amazing for the price. The bathroom is spacious. The staff is always on-site and respond to any request quite efficient. The process for check in and out and all other instructions were very clear and helpful. Really appreciate it all.
Stayed in August 2025
Reviewed: 26 August 2025
Ummi
Malaysiano netflix
the entire room
Stayed in August 2025
Reviewed: 25 August 2025
Geoffrey
SingaporeThe room might be a little small for 2 persons.
It was clean, the amenities provided were good (eg Dyson hairdryer and Delonghi kettle), everything in the room worked and free flow of water and snacks. There were even ear plugs and a power bank in the room that we could take out. Outside the rooms was a counter where we could get replenishments. Getting to the room from the ground floor was by card access. Located above the upmarket Imago mall meant that food, shopping and massage options were readily available. Grab pick up and drop off points were located at several convenient points on the ground floor.
Stayed in August 2025
Reviewed: 18 August 2025
Beau
AustraliaRoom was extremely clean, great view and staff were exceptionally fast and responsive.
Stayed in August 2025
Reviewed: 15 August 2025
James
JapanThe staff were extremely friendly and helpful, the room was comfortable and had everything we needed, and the location was super convenient.
Stayed in August 2025
Reviewed: 10 August 2025
Nurina
Brunei DarussalamVery Nice and look like 5 star hotel
Stayed in August 2025
Reviewed: 7 August 2025
David
South KoreaNothing
Very kindness staff and good location, good facility. Feeling treated like a precious guest
Stayed in August 2025
Reviewed: 4 August 2025
Jakub
PolandIt was very clean, and the staff was extremely helpful. Free luggage storage is a great option! My bed was also very comfortable. A lot of amenities were available including cosmetics and earplugs.
Stayed in August 2025
Reviewed: 3 August 2025
Kaan
Turkeyeverything was great thanks to team
top location , just next to popular shopping mall imago, lots of smart features like extendable lightening and usbc wall cables, dyson hair drier, feet flush button for toilet, led mirror lights, beautiful LG smart TV with netflix + prime accounts, fancy tea cups and shiny golden spoons and sabah tea, comfortable bed, every day fresh towel service and lots of 2L waters. Best of all we got upgraded to a new large family room during our stay for a week !!! In between they are very good at communication, they set up a whatsapp group at the beginning of your stay and make you feel like you are VIP. Overall recommended stay
Stayed in August 2025
Reviewed: 1 August 2025
Bridget
United KingdomNothing! Was amazing! Will recommend to friends and be going back.
Excellent location and the cleanest place I’ve ever stayed in KK which is five star comparison. I had a king room and the space was ample with all modern facilities including a tub to relax.
Stayed in July 2025
Reviewed: 28 July 2025
Mikayla
New ZealandThe pool and gym is shared with the other apartment complexes that was a bit of a walk. The pool water was murky so we didn't swim.
good central location and not far from the airport and shopping malls. The room was spotless, and had a large comfortable bathroom and bed.
Stayed in July 2025
Reviewed: 27 July 2025
Küng
SwitzerlandAmazing service, very nice and clean rooms and great location in general. My favorite place to sleep on Borneo!
Stayed in July 2025
Reviewed: 24 July 2025
Yoke
Brunei DarussalamJust the parking space
Clean cosy little spot in a great location
Stayed in July 2025
Reviewed: 22 July 2025
Siti
MalaysiaThe hospitality is very good. The room is very pretty, clean and comfortable.
Stayed in July 2025
Reviewed: 6 July 2025
Khairulnisa
Brunei DarussalamNothing about the property. Just noise around the environment but we sleep well.
Love it, facilities are top notch, felt like staying in a 5 stars hotel. Love the free laundry service, save time for us with only few days to spend in KK. Mums like me appreciate a good iron and hairdryer. 🙌🏼 Also expected the room to be small but no, comfortable enough for us.
Stayed in July 2025
Reviewed: 6 July 2025
Zuriantie
MalaysiaAll the property i like, tq
Stayed in July 2025
Reviewed: 2 July 2025
Kenneth
Malaysia1. Toilet bowl with nice design, but I find it not very comfortable. On a separate note, the toilet looks classy.. 2. Limited breakfast choice around the area... 3. Price slightly higher compared to nearby hotels, but well it is compensated with the wonderful amenities and room design.
1. Location is good, suitable for shopping enthusiast. I like it because of the available crowd, makes it a lively area to be at. 2. Amenities are perfect. Bed is good, aircon is good, TV is good, Astro working well (I skipped GSC cinema to watch Astro in the room, comfortable), has a switch controlled window shade, a wonderful bathtub, tiles & wall & ceiling nice, wooden door also look solid and nice, water pressure is great, provides 2x 1.5L water bottle, and a fully charged power bank (my first time experiencing this). 3. Love the chandelier ceiling lighting. 4. Customer service is top notch.. Keep up the good job.
Stayed in July 2025
Reviewed: 1 July 2025
Siti
Brunei DarussalamNice n clean.. bed very comfy.. staff was super friendly and very quick to respond…
Stayed in June 2025
Reviewed: 28 June 2025
Ammal
Brunei DarussalamNone
The best location and easy for us with children and near to shopping area
Stayed in June 2025
Reviewed: 25 June 2025
Azmi
Brunei DarussalamAttention to detail. Type of hair dryer, brand of iron, type of toilet tissue, amenities, drinking water provided, prayer mat given, washing service. Couldn't have been a better thought through place to stay.
Stayed in June 2025
Reviewed: 19 June 2025
Zainuddin
Brunei DarussalamNone.
The staff was friendly and helpful. Feels welcome from day one. Communication with host is easy and helpful with our request. The room was super clean and feels luxurious. On top of that free water, amenities and useful facilities provided. Definitely coming back when visiting KK.
Stayed in June 2025
Reviewed: 16 June 2025
Siti
MalaysiaThe wall is not soundproof.. can easily hear noises from the hall..
Clean…Beautiful..and the host is very helpful :)
Stayed in June 2025
Reviewed: 15 June 2025
Josh
United KingdomReally nice, modern room. Everything was really well cleaned and well decorated. Staff were super helpful and replied instantly via WhatsApp when we had queries. Location is good as it based above a new/modern shopping mall, so you are close to cafe’s and restaurants. It’s a 15/20min walk to the markets or a short grab.
Stayed in June 2025
Reviewed: 15 June 2025
Zuriantie
MalaysiaVery good
Stayed in June 2025
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