Staffs and Securities are friendly and helpful.

Stayed in August 2025

- Toilet was not very clean.

Stayed in August 2025

I just wished the system to be upgraded so that guests who wanted to entend their stay could have done so earlier than to be acknowledged at the very last minute. Otherwise, everything was great.

The view, the room, the cleanliness, all exceptional. The staff who handled and helped me to extend my stay was a professional and extremely helpful.

Stayed in August 2025

Nothing

Location is just superb, just across is the waterfront. Walking distance to many eateries and popular tourist spots. We booked for 3 adults and room came with 2 full bathrooms, kitchenette, living, dining area and a separate bedroom.

Stayed in August 2025

A few things could be improved. Parking is quite limited, especially during weekends. The room has a bidet but no pipe, which makes it a bit challenging for Muslims to take wudu. Also, the pillows not really comfortable.

The staff were very helpful and friendly throughout our visit. The breakfast was tasty with a good variety of options. The hotel is perfectly located—right in the middle of many popular attractions, which made exploring super convenient. Plus, the view from the room was really nice.

Stayed in July 2025

Everything is ok. It's highly recommended, although it is quite expensive.

Good breakfast with a beautiful view of the river, and also with a good location near a shopping mall.

Stayed in June 2025

Good breakfast

Stayed in June 2025

The facilities seem to be outdated. The sofa does not look well-maintained. Need to ask for a towel during the check-in

The staff are attentive, warm and helpful. The room is spacious, the bed is cosy and comfortable.

Stayed in July 2025

Has to ask for towels.

Breakfast was good. Near riverside. Easy access to shops.

Stayed in June 2025

Parking limited

The location and food was good

Stayed in June 2025

-

Good

Stayed in June 2025

The pillows and small water bottles for drinking

No toothbrush provided, the pillows are bonot comfy. Water bottles are too small

Stayed in June 2025

Good breakfast

Stayed in May 2025

The aircon is weak despite us adjusting the fan speed to the maximum and temperature to the lowest.

The location is excellent. It is about 5 minutes walk to Top spot seafood which sells a wide range of seafood. The staff are friendly. The buffet breakfast is good with a mix of local and international buffet spread. The water pressure for bathing is strong which is good. I am given connecting rooms as I am traveling with big family.

Stayed in June 2025

Prepare towels before customers enter the room. Give shampoo

Nice room

Stayed in June 2025

dint have towel,floormate for bathroom & face towel till i call operator..supposedly that item doesn't need to requests..love the laksa stall but unfortunately always dint find staf on duty at the stall..hopefully can improve on that..

love the breakfast & the facility's..staf really great especially those are on duty during breakfast

Stayed in June 2025

No towel and foot towel provided in the room when check in. After asking for it, only given 2 towel.

Location, friendly staff,

Stayed in May 2025

The bedroom sheets had a weird smell.

Near to the tourist centre

Stayed in May 2025

Water pressure from the bidet in the toilet bowl is too slow and it hard for me to clean myself

The breakfast, the view from hotel room and during breakfast

Stayed in May 2025

The macchine for toasting bread was inefficient and the manning of the egg station only intermitent. There was lack of information and signage for f7b outlets

The location on the riverside is jolly good with pleasant walking ion the esplanade

Stayed in May 2025

Though selection of food was various for breakfast spread, can improve on the taste. Some food are really salty. Had to wait some time for the bath towels. They should be provided before the guests check-in instead of having to request for them.

Perfect location at Kuching Waterfront overseeing the river. Quick checkout.

Stayed in May 2025

While everything is OK, the only thing disappointed me is no bath towel provided in the room.... Call the operator requesting for it and it took long time to get my towel... Alternatively, I'm going out and looking for housekeeping to get the towel... This my 2nd time stay there with the same problem.

Overall OK.... I had a nice stay there

Stayed in April 2025

Excellent location as it is located close to all the foodcourts and shops... Clean and nice room, toilet and Biden needs improvement, but wasn't a big issue...

Stayed in April 2025

The room is quite dusty. Can improve the cleaning process i think.

The breakfast selection was rather limited, and the food taste a bit bland.

Stayed in March 2025