Reviews of Seaview Capsule Hotel
Jalan Tun Fuad Stephens Warisan Square C-03-03, C-03-04, 88000 Kota Kinabalu, Malaysia

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGood for a short stay
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewthe place was really clean and feel fresh
the air ventilation inside the capsule was abit loud
Hi Esther, Greetings from Seaview Capsule.. Thank you very much for taking time to review on our capsule, your comment has made our day :D As we take every comment very seriously regarding on improving our capsule, we will take note on your comment and try our best to fix the capsule air outlet. Meantime, we really appreciate your kind feedback and hope our path cross again in near future. Thank you and take care ;)
Hi Esther, Greetings from Seaview Capsule.. Thank you very much for taking time to review on our capsule, your comment has made our day :D As we take every comment very seriously regarding on improving our capsule, we will take note on you… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation is good. View is good. Friendly & helpful staff.
Lift is shared with other floors, so need patience. Toilet facilities should be improved. Toilet seat cover was sliding and loose. hard to sit. No proper cleaning facility after use. Frequent sound during night affects your sleep.
Hi Mr Chelladurai, Greetings from Seaview Capsule.. Thank you very much for your kind feedback and we're delighted to hear that you have enjoyed your stay here with us. As we strive to provide our guests with high-quality services and we take every commence seriously, for the toilet we will make an improvement and we always inform our staff to keep in clean in every way possible. Once again, hope that you have enjoyed your stay here with us and hoping that our path cross again in near future. Until then, take care :)
Hi Mr Chelladurai, Greetings from Seaview Capsule.. Thank you very much for your kind feedback and we're delighted to hear that you have enjoyed your stay here with us. As we strive to provide our guests with high-quality services and … Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe lodge itself is quiet, very good for people that like peaceful environment. The staffs are very helpful. The facilities are good especially with the water heater. The reception also on for 24 hours. The location is very close to malls and tourist attraction.
Hi Sharizam, Greetings from Seaview capsule.. Thank you very much for your kind feedback. We are hopping that you have enjoy your time during your stay here with us. We look forward for your stay again with us in near future. Until then, take care. :)
Hi Sharizam, Greetings from Seaview capsule.. Thank you very much for your kind feedback. We are hopping that you have enjoy your time during your stay here with us. We look forward for your stay again with us in near future. Until then,… Show more
Reviewed: 4 July 2025 · Stayed in May 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewIt was pretty quiet at night, and the staff were polite.
Food being cooked in the bathroom along with dishes being washed in the bathroom sink. Exposed wires above the shower. Very dirty facilities.
Hi Yvonne, Greetings from Seaview Capsule.. Thank you for your positive feedback. We are very sorry on what happened during your stay with Seaview Capsule, the food that being cooked is one of the guest's food and we already warn guest on this as well. We will make sure things won't happened again in future. Once again, we apologies and hope for better improvement among our staff as well. Until then, take care :)
Hi Yvonne, Greetings from Seaview Capsule.. Thank you for your positive feedback. We are very sorry on what happened during your stay with Seaview Capsule, the food that being cooked is one of the guest's food and we already warn gues… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe cleanliness
Nothing
Hi Ms Willhalmina, Greetings from Seaview Capsule.. Thank you very much for your positive feedback. We really appreciate on your commence and this will help us to improve on any lack of our property. Once again thank you and we hope our path cross again in near future, until then take care :)
Hi Ms Willhalmina, Greetings from Seaview Capsule.. Thank you very much for your positive feedback. We really appreciate on your commence and this will help us to improve on any lack of our property. Once again thank you and we hope our … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewWonderful, happy,friendly facility , wonderfully situated straight onto the waterfront, lots of eating ,shopping,amazing reflexology and massage to use , capsules were fun and great cost effective choice, amazing value
Toilets and shower areas in need of TLC through usage of a popular hostel
Hi Mr Kenneth, Greetings from Seaview Capsule. First of all, we would like to thanked you for your positive feedback! We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder that motivates us here in Seaview Capsule. Off course there are things that we will need to improve especially the toilets and shower. We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable and memorable. Once again, we thanked you for your kind reply and hope our path cross again in near future. Until then, take care :)
Hi Mr Kenneth, Greetings from Seaview Capsule. First of all, we would like to thanked you for your positive feedback! We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant remind… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewEnvironment, not noisy ,
The bathroom stinks
Hi Nahayah, Greetings from Seaview Capsule hotel. Thank you for your kind feedback. First of all we deeply apologies regarding on toilets. We have asked our staff and they mentioned that they clean the toilet everyday and we checked that since there's a lot of guest that are checked in and used the toilet ( during your stay), so the toilet tend to be smelly and dirty. Nevertheless, we have inform our staff to be more alert and focus on cleaning the toilet, bed and the hallway more thoroughly. Lastly, we really appreciate your input so that we can improve and achieve better in near future. Thank you very much. :)
Hi Nahayah, Greetings from Seaview Capsule hotel. Thank you for your kind feedback. First of all we deeply apologies regarding on toilets. We have asked our staff and they mentioned that they clean the toilet everyday and we checked that s… Show more
Reviewed: 29 March 2025 · Stayed in January 2025
Verified reviewReviewed: 15 February 2025 · Stayed in January 2025
Verified reviewFacility
Good morning to you.. Thank you for your commence. We hope that your stay is comfortable and enjoyable while staying with us. Hope to see you again near future :)
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewThe staff were LOVELY and the breakfast options are also great! Location is also good and the price for the size of the capsule is also great, as it's very private.
Im not normally bothered about cleanliness, but this was the first place where I felt a bit uncomfortable because of it. My bedding had blood stains (they were clean and I know stains are hard to get out!) And there was some hair on the shelf in the capsual too. The uncomfortable part was the bathroom, it was quite dirty with washing up and food in the corner, the toilets/showers weren't clean and some doors were hard to close/ had no locks. This place would have much better reviews if it was cleaner 🙏
Hi Elizabeth. Thank you for your comments. First of all we deeply apologies regarding on the blood stain and hair that were. We will inform our staff be more focus on clean the bed and the toilet more thoroughly. We understand your frustration as your rates for cleanliness as it shows only 2.5 in ratings. And with regarding to the food in the bathroom, We very much apologies as well and we will try to solve it soonest possible and won't let this happen again in future. We want to assure you that we are dedicated to resolving this issue as quickly as possible and we appreciate you bringing this matter to our attention, as it allows us to improve our service and better meet your needs in near future.
Hi Elizabeth. Thank you for your comments. First of all we deeply apologies regarding on the blood stain and hair that were. We will inform our staff be more focus on clean the bed and the toilet more thoroughly. We understand your frustrat… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewThe bed, friendly staff, location and view from the lobby.
The toilet is a bit small.
Hi Yit Phin, Thank you very much for your kind comment. We hope that you enjoyed happy during your stay with us. We simply take seriously on the every comment so that we can improve and strive for better. Hope to meet you soon in near future. :)
Hi Yit Phin, Thank you very much for your kind comment. We hope that you enjoyed happy during your stay with us. We simply take seriously on the every comment so that we can improve and strive for better. Hope to meet you soon in near futu… Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewAll
None
Hi Ms Ann, Thank you very much for your positive feedback! We hope that you will be staying with us again in near future. :)