Reviews of Smart Budget Hotel - Klang This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
55 Jalan Batu Unjur 8, 41200 Klang, Malaysia
#51 of 72 hotels in Klang
Guests' ChoiceReview Score
Based on 96 hotel reviews
6.2Score breakdown
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Cleanliness
6.8
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Comfort
6.9
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Location
7.1
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Facilities
6.6
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Staff
7.3
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Value for money
7.2
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Free Wifi
7.5
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Reviewed: June 13, 2025
Warren
Australia37 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
No parking. But the staff were really helpful with all my motorcycle gear
Staff were great Smaller room and bathroom
Stayed in May 2025
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Reviewed: October 5, 2024
Abdullah
Malaysia2 Reviews7.0“Cheap n comfortable”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The wall paint. Need to be painted again
The room is ok. The wall need to be painted again
Stayed in October 2024
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Reviewed: August 12, 2024
Kannan
Malaysia1 review6.0“Need improve.”- • Leisure trip
- • Group
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Water very slow. When 1st day enter very smelly, after inform incharge only then ok.
NA
Stayed in June 2024
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Reviewed: July 10, 2024
Apec
Malaysia1 review5.0“Basic hotel that cheap and comfortable to stay. Serve the purpose for the journey”- • Business trip
- • Couple
- • Twin Room
- • Stayed 2 nights
Trying to contact the hotel due to late arrival but no response. Hopefully hotel can provide legit phone number (eg.fixed line) to allow customer reach the hotel if anything happened
Receptionist alert what we request and quickly change the room according to our booking
Stayed in June 2024
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Reviewed: December 12, 2023
Mich
Switzerland152 Reviews11 helpful votes7.0“Good to stay for one night without high expectations”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Very basic
The staff (owner) is very friendly and helpful. The room is basic, but good for one night stay. The night was quiet
Stayed in December 2023
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Reviewed: December 7, 2023
Anith
Malaysia1 review5.0“Not comfortable”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Staff not friendly, floor is dirty
Stayed in December 2023
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Reviewed: November 13, 2023
Syahira
Malaysia1 review6.0Pleasant- • Leisure trip
- • Travelers with friends
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
I booked from the apps and when I arrived at the hotel. The receptionist told me that my data wasn't in yet and the room was almost full. Luckily the receptionist was good at handling the issue.
It's a spacious and clean bathroom and room for the family. But some areas are filled with dust.
Stayed in November 2023
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Reviewed: August 4, 2025
Nik
Malaysia7 Reviews2.0“Receptionists don't know about my booking”- • Leisure trip
- • Couple
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
The receptionist said he didn't receive any information about the booking from the booking.com
I booked a family room but the receptionist gave me a twin room
Stayed in July 2025
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Reviewed: February 10, 2025
Thia
Malaysia1 review1 helpful vote1.0Very Poor- • Group
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
We had a very disappointing experience at this hotel. The room was extremely dirty—the floor was so sticky that we couldn’t walk without slippers. The toilet was also in terrible condition. We arrived at night, and to make matters worse, the night shift staff responded to our questions with arrogance and a lack of professionalism. Despite paying for the room, what we received was far below expectations. During check-in, we were only handed the room key without any additional instructions. At check-out, we were unexpectedly told to bring the air conditioner and TV remotes to the counter. When we mentioned that we had left them in the room, the staff rudely insisted that we go back and retrieve them ourselves. It’s baffling why the staff are even there if they expect customers to do their job. Overall, the staff’s laziness and the poor condition of the room made this a very unpleasant stay. We are extremely disappointed and will not be returning.
There’s nothing to be liked
Stayed in February 2025
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Reviewed: December 23, 2024
Raymond
Malaysia2 Reviews4.0Disappointing- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Need to improve the cleanliness of bed sheets and pillowcases. The pillows also need to be replaced because they have a strong smell and make it difficult to sleep.
Stayed in December 2024
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Reviewed: November 17, 2024
Adeel
Malaysia1 review1.0Very Poor- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
No water no incon safe and no sope and clean and no good staff
Stayed in November 2024
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Reviewed: November 9, 2024
Zulkarnain
Malaysia3 Reviews1.0Very Poor- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything no
Everything no
Stayed in November 2024
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Reviewed: November 5, 2024
Arun
Malaysia3 Reviews1.0Very Poor- • Business trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Staff attitudes so bad.I already book the room and done the payment before one week.when I reach the hotel and want to check in the staff ask me to cancel and tell me simply no rooms tdy in 2 days refund will get back.when my husband come inside shouting then only the Indian male staff give the key to me. Room also not clean properly
Stayed in November 2024
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Reviewed: October 21, 2024
Azirah
Malaysia1 review10Exceptional- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Maybe the aircond need to be maintenance a bit.
The staff welcoming us with the smile. The check in process did not take too much time. The room was really huge really comfortable for the stay.
Stayed in October 2024
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Reviewed: October 2, 2024
Maryam
Malaysia1 review3.0Poor- • Business trip
- • Group
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
the hygiene of the property was so poor
Stayed in September 2024
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Reviewed: September 17, 2024
Hafifi
Malaysia5 Reviews1.0Very Poor- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
please change the receptionist uncle indian very rude!!!
Stayed in September 2024
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Reviewed: September 16, 2024
Anwar
Malaysia24 Reviews2 helpful votes8.0“Satisfied”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Parking a bit full this time.. previous when we stay here, parking space available near entrance.
Spacious room..great location..clean room.. nearby night market(Saturday nite market) and shop.. Easy to find food
Stayed in September 2024
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Reviewed: September 8, 2024
Zamri
Malaysia1 review1.0“Never book here again”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Book already.. but arrived at hotel staff said full room.. bad service
Stayed in September 2024
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Reviewed: June 4, 2024
Syaheera
Malaysia1 review1 helpful vote1.0“Totally Bad”- • Leisure trip
- • Group
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Im not really sure what exactly happen.. there were room available on Booking.com but once we arrived the receptionist told me that thier hotel already full.. they cant di anything so if we want a refund we should as from Booking.com instead of their hotel.. this was totally terrible..
Stayed in June 2024
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Reviewed: May 6, 2024
Chandran
Malaysia5 Reviews1 helpful vote1.0“worst hotel”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
very bad customer service n unhealthy environment
very bad condition sheets all dirty n not hygienic at all
Stayed in May 2024
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Reviewed: April 29, 2024
Muhammad
Malaysia2 Reviews8.0Very Good- • Business trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Good place
Stayed in April 2024
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Reviewed: April 6, 2024
Aisyah
Malaysia1 review10Exceptional- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Staff really friendly
Stayed in March 2024
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Reviewed: March 7, 2024
Ev
Malaysia12 Reviews2 helpful votes1.0Very Poor- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Smelly toilet & the bedsheet make me feel itchiness.... overall not clean
Nothing
Stayed in March 2024
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Reviewed: March 7, 2024
Zulaikha
Malaysia11 Reviews1 helpful vote1.0“Not staying. Thank you”- • Couple
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Booked family room but was given 2 separates standard room due to miss understanding with booking.com as the front office guy said. Quite hard because i have 3 kids. I still willing to take the room until i found used woman sanitary pad in the toilet and many mosquitoes in the room when i enter and check the room. I told the guy i couldn’t accept the rooms and return everything, he then asked me to cancel in booking.com, but i guess i still got charged even though i did not get the room that i booked at the first place. The room also filled with cigarettes smell.
Nothing
Stayed in March 2024
