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Reviews of Straits Garden Suites by The Homestay Helper

349A1-18-09, Jalan Jelutong, 11600 George Town, Malaysia

#61 of 277 vacation rentals in George Town

Guests' Choice

Review Score

Based on 183 apartment reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 1 - 25

  • Reviewed: April 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms

    Stayed in March 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Not many restaurants nearby.

    The facility is very clean and tidy.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    One thing is I wish the curtains could be a little heavy. It's very sunny in Malaysia so it was hard putting baby to sleep with all the light in the room in the afternoon 😂 And hopefully they can repair their shower handle so it could be placed properly. But all in all, the stay was comfortable. It exceeded expectation.

    I loved the way the owners gave a clear navigation guide so we could smoothly onboard during arrival. From explaining how to check in to how to use the facilities, all were shared in the WA group clearly. Plus, on request, they managed to help up check in early. As for the house itself, it was neat and well organised. The kitchen was well equipped with oven, electric cooker, heater, etc. They even provided the washing powder with the washing machine. The bed had ample pillows and they had a big TV we enjoyed watching movies. Overall, they are very detail oriented. That's what I loved.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Awesome and will repeat this stay!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was narrow and was informed about this by the owner earlier. If you are good in driving then will be fine for big cars! Your skills can be flex at here hahaha. Other options like parking at down are also given (must pay) So no worries

    The unit was so comfortable and they stay was pleasant! We really enjoy all the facilities at the stay! The owner was very helpful and responsive! We had so much of fun at the swimming pool. Thank you team!

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    It was nice, the aircon is working great.
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe the toilet bowl can be changed to a new one because there’re stains that cannot be removed already

    The level is high and our neighbours are quiet.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Apartment
    • Stayed 3 nights

    The hotel is overall good, clean, and tidy. The room is quite spacious, with functional facilities, and there is also a sea view.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Great price & cozy
    • Business trip
    • Travelers with friends
    • Superior Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Affordable price & cozy. Great facility

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Not that clean, but great staff and view
    • Leisure trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The whole apartment was full of ants, which they were all over the food, my clothes and basically everywhere. Could be more clean, honestly, especially the bathroom. Also, I thought the apartment was a bit tiny, especially with the sofa occupying the whole living room and kitchen. The TV doesn't work that well, but it's fine.

    Great location, more quiet, close to the 7 eleven and other stores and restaurants. Easy check in and out, and the staff was responsive and quick solving some issues I had. The pool is nice as well. They had a ps3, which is a nice touch. The room view was very, very nice

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    My family enjoyed staying in this unit.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Just a note that narrow path to go up to carpark that might need more attention.

    Clean, comfortable and well equipped. Strategic location and easily accessible to town and from mainland. Self check in system which make it convenient to people who might need to late check in.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    excellent
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Location Accessible, convenient, nearby with 7-Eleven. Easy to Check-in & Check Out.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    10
    Exceptional
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Environment and facilities

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Very clean and tidy , air conditioner is very good, is like JUST WOW
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and tidy

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is fine. The staff is quick to reponse to my inquiries. Had a nice stay here.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    10
    Maximum star quality and the staff services was excellent
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    Quite narrowed access to multi level carparks (at driveways to rams, not suitable for SUVs or pickups).

    Very clean and tidy unit but the interior looks a bit weary (still acceptable). Convenient surrounding with nearby distance petrol station, convenient store, shops and food court or stalls.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    easy for all

    Stayed in December 2023

  • Reviewed: December 22, 2023

    10
    Nice house clean well equip comfortable 👍👍👍👍👍
    • Leisure trip
    • Travelers with friends
    • Superior Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There's a pigeon poops near the drying rack on the washer area the pigeons built a nest nearby

    Equip with washer and dryer easy access to nearby attractions

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The drive up to the car park. Pretty narrow for big car. The cornering was sharp and we have to drive carefully.

    Good location near to amenities and eateries. Checking in was hassle free bcoz the owner provided very clear step by step video and written instructions to the tenant. Very beautiful night view and it was a cozy place for small family of 3 - 4.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    10
    Very nice. Certainly will come back if we’re going to penang again!
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Everything was good. The location was good. Comfortable. Clean, everything was provided, fridge, microwave, washing machine, netflix. They even provided Ps3 (though we didnt play the games, but what a nice touch was that). They also provided arrow for qiblat for muslims to pray. Very thoughtful.

    Stayed in December 2023

  • Reviewed: November 23, 2023

    8.0
    Overall satisfied with it and for sure will come again if there is chance.
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    The washing machine has technical glitch which always prompted E20 error code. Takes longer than the supposed time to complete wash and dry.

    Strategic location with a lot of amenities around. Easy to get things done. The management is helpful and friendly. Responsive and attentive to enquiries.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    9.0
    Had a great and relaxing stay. Perfect for digital nomads or leisure Traveller.
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Great communication. Nicely equipped apartment. Everything you need and fast wifi too!

    Stayed in November 2023

  • Reviewed: October 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The bath soap was low grade quality

    The location is strategic to lam wah ee hospital and provided with washing machine.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights

    Nothing!

    Exceed my expectations! The host is super clear on the instructions and the manager, Alfred, is super quick on resolving technical issue. We love the small yet comfortable kitchen, complete with all the appliances and tablewares needed for a bit of food prep. The washer + dryer is really helpful, especially if you plan for a longer trip. They also have clothes iron along with the board. Room feels so spacious thanks to the ceiling-to-floor window. Location is stellar. A lot of cafes, restaurants, food hawkers, and 24hr convenience stores within walking distance.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    It was enjoyable but hope that the noises won't be so bad in the future.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The noise. Was told it was sound proof but it was not. And we had noisy neighbours that is loud throughout the stay.

    Accessabilities to other places r okay

    Stayed in September 2023

Showing 1 - 25

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