Reviews of Sun Inns Hotel Kota Laksamana Melaka 3 stars
83 Jalan Kota Laksamana 3/8 Taman Mahajaya, 75200 Melaka, 75200 Melaka, Malaysia
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe bedsheets too dity and the room have smally
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAtmosphere was very calm. Away from the busy area of the city. A staff by name of Mr Rauf was good, friendly and very helpful.
Maybe, the entrance area is very small and not spacious enough.
Thank you, Mohd Rodzhan, for your review. We’ll consider your comment about the entrance space in future improvements.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewNothing
Please show real pictures. The entrance is just a small door like a cyber cafe. Bedsheet was dirty and holes, no body wash, aircond was leaking, curtains got holes, I feel disgusting and itchy all over my body.
Dear Intan Norasyikin, we’re very sorry to hear about your experience. We take cleanliness and maintenance seriously and will investigate your feedback immediately to ensure improvements are made.
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewthe price
cleanliness and mattress cover
Dear Ahmad Nadzery Rizal, thank you for your comments. We’re reviewing the cleanliness and linen issues mentioned to prevent future occurrences.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewGood location accessable through different means of transport and near to convenience stores
Whole property as well as room had kind of unpleasant smell probably due to a cleaning agent. Bedsheets, pillow covers, and towels were bit old (seem to be heavily used) and had few lightly visible stains. Furthermore, Aircon was too old and working very slowly.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewclean
nice
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewGot TV
The receptionist wasn’t helpful, the softy guy. Im asking him about the wifi, he is not helping. Thank god there’s another guy that helps. And this softy guy is really rude, being so sarcastic when we are 1 minute late to check out, i mean it 12pm, the check out time, no need to be sarcastic and rude by saying to other customers “see, this people did not go out on time”, and say all the bad things like we are late because we are having sex, that is ridiculous and rude. The property is also dirty, got lots of cockroaches. There are stains on the duvet, on the floor. The towel are also torn.
Dear Aiman, we deeply regret your experience with our staff and the cleanliness issues. We’re escalating this for immediate action and sincerely apologize for the unacceptable behavior you encountered.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewNone.
Doesn't look nice as in pictures. Very dirty.
Dear Prakash Jayaram, we’re very sorry to hear about your disappointing experience. We will investigate the issues raised and take corrective action.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewStaff friendly
Heater no work ..space very small..not much clean especially toilet
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewNot clean, door spoiled, water heater shower head leaked, some baby cockroach found, a lot of dust on the bed, no aircon remote available, linen towels seem a bit dirty, poor facility and no daily used item like toothbrush, drinking water....but liquid shampoo and tissue is available.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewI'm not sure.. maybe only the location
The Hotel got the wrong email from booking about our booking. We booked for the different room but get the wrong room. I already checked with the staff there regarding this matter, and show our email. They also got the email and booking.com send the wrong room. they didn't allow me to change the room and they also didn't refund our money since the cost of the both room was not same. I was very disappointed with the management and also with the booking.com apps.
I am really sorry for what happen to you sir. I will ensure the same problem will not be happenig again from our hotel side.
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified review