Reviews of De' Songket Hotel 3 stars
No.39, Jalan PM3 Plaza Mahkota, 75000 Melaka, Malaysia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewgood location especially on weekends near to night market
as per feedback/review regarding the lift still under maintenance.
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewClose to Melaka city, there is a breakfast place. Also close to the mall.
This hotel is good, very comfortable but the facilities are only one elevator is broken. We were lucky because we got a room on the second floor and it seemed private.
Reviewed: 22 October 2023 · Stayed in October 2023
Verified review-
Overall Ok but:- The door still uses manually lock and switch On/Off TV also manually. Sad. First and last stay here😂
Reviewed: 1 September 2023 · Stayed in September 2023
Verified reviewReviewed: 31 July 2023 · Stayed in July 2023
Verified reviewReviewed: 25 May 2023 · Stayed in May 2023
Verified reviewAircond slow..very hot
Reviewed: 24 April 2023 · Stayed in April 2023
Verified reviewReviewed: 24 April 2023 · Stayed in April 2023
Verified reviewI just respect the way of their manager or owner handling the situation and still respect us as a customer even she’s on leave/not in the hotel.
The front desk staff, Indian uncle who on duty on 23/4/23. I was booked Deluxe Room / Twin Room for 23-24/4/23 for 1 night for 2 people. I tried to reach the front desk a day before to confirm my booking, but no one answer or reply my Whatsapp. The uncle was so rude that time, asking me to just cancel the booking & find another hotel. We refused to do that because the payment non-refundable & we already pay for the room. The uncle keep on saying that no room available, all room fully booked, we closed the booking.com before hari raya and blablabla. We tried to reach the manager and asking her for the solution and she’s really do her best.
Reviewed: 30 December 2022 · Stayed in December 2022
Verified reviewReviewed: 22 December 2022 · Stayed in December 2022
Verified reviewFeeling cheated. Advertised 2 single beds, 1 large double bed ( 7997ft²). But we only get 1 large double bed. Have to add some money to add one more room for our kids. Anyway, the hotel is clean.
Have to go down to iron clothes
Reviewed: 27 October 2022 · Stayed in October 2022
Verified reviewReviewed: 24 October 2022 · Stayed in October 2022
Verified reviewReviewed: 15 October 2022 · Stayed in September 2022
Verified reviewFridge Iron
Lift out of order
Reviewed: 22 September 2022 · Stayed in September 2022
Verified reviewwalking distance to everything
elavator please fix it?
Reviewed: 4 September 2022 · Stayed in September 2022
Verified reviewlocation was great and recomended to stay
Room facilities .... Shower,kettle,mineral water..got coffee but canot drink😅