the master card no Access

staff friendly and the problem in room so fast settle

Stayed in July 2025

There was a mixup with room key card and room numbers. But the staff handled it quickly. The TV was under maintenance. The soaps that were provided were very limited.

The hotel room was spacious and clean. The bathroom was also clean, the shower and toilet worked well. The bed was clean and comfortable. Towel was provided. The staff was friendly and helpful. Early morning check out was also possible without any extra changes.

Stayed in July 2025

Every thing is ok , but there was a lot mosquito

Stayed in March 2025

The lift was under maintenance. The bathroom was not clean.

Stayed in March 2025

The fridge is not well maintained, the security knot is unavailable and it not safety especially I have a special children. The wall has sprinkles of drink maybe Milo or Nescafé. The bathroom is not maintained well. The curtain was torn. The worst, my reservation with 2 single bed but I got 1 big bed. When entered the room, it was occupied by someone and got replacement with other empty room. But a few minutes later, my room was knot by someone and the person claimed that is their room. The morale of the story, the reception need to be trained how to handle the reservation we'll.

I like the location, near to town.

Stayed in February 2025

swimming pools do not need to be charged, towels are not provided

neat and comfortable room for family

Stayed in February 2025

We had a room at M level. We had to cross over an deserted ballroom/banquet to get across our room. Pretty creepy enough. Then, there's a reek of cat poop somewhere. Got into the room unlocked from the beginning, so I supposed they housekeeping were done just recently but it looks a bit fishy at first. The door looked flimsy and cheap plywood. I felt insecured. The doorlock looked as if they've been pried open in the past looking at the marks. They should have invested more on the doors in terms of security and safety of the guests tbh. A hair scrunchie and a few shower body soap liquid from the previous tenants were left in the bathroom. Not sure if the housekeeping was done right. No shower gels, shampoo and instant coffees provided. NO TOWELS provided too. Asked for these amenities at the receptionist again, and said that we'll be back at night. When we got back after a couple of hours, the same person looked as if he didn't get the information when I actually saw him writing the details on a piece of paper before. Nvm about that. Good thing when we're back in our room, I asked for the things from a housekeeper who was doing her thing in the rooms on the same floor as us. Beware of ants as they were all over the place, pls cover your food at all times. Keep your food in a food container. The only good thing about the hotel is, there's a pool though. But to use the pool, you have to pay a small fee. I saw a swimming coach teaching kids swimming using the main pool which forced the hotel guests to use only the kid pool. Slow receptionist. The receipt looked fishy too, the date don't even tally. Mattress only covered with plain bedsheets instead of mattress protector. Smudgy, dirty quilt and bedsheet cover. The housekeepers should actually change the bedsheets frequently. The stairs in the room are not actually elder- friendly.

Ample parking. Assessible dining place just a few walking steps. Near Melaka Sentral. The room looked as if they're recently renovated (tiles and bathroom).

Stayed in January 2025

Lift out if order

Stayed in January 2025

The staff at counter is rude

The room is spacious and the swimming pool is nice

Stayed in December 2024

1. Some important booking details are not mentioned on any other booking application. They have standard room and family room with different building. 2. Booking has gave me extra speciality where i can check out 1 hour late but the staff said it is not valid. 3. The pools for adult and kids, but still cannot use because have swimming class for non hotel residents held there. Sadly, we as residents just watch them learning there or just play at the kids pool. 4. Dog poop near the pool 5. They have a broken door and fragile window lock. 6. Ceilings got so many holes. 7. Stay for 3, but the towel given just 2pcs. 8. A chair in the room have a dry blood. 9. Got 2 iron boards but with broken leg (yes for both)

Valuable for money Specific place

Stayed in January 2025

Floor wery wet almost fall down

Hw come no mineral water

Stayed in December 2024

beds clothes and floor not clean…dusty

big room

Stayed in December 2024

1. The second unit aircond is not functioning 2. Lamp at the kitchen is not functioning 3. The fan also not functioning

The location, room is spacious and staffs are friendly

Stayed in August 2024

Some of the light didn't work...

Stayed in December 2023

No

No

Stayed in November 2023

mosquitoes inside the room.

Room is big.

Stayed in November 2023

Door lock was defective. No shampoo and bath soap provided. Got to ask from house keeping for extra. Basement parking. No movies and entertainment channel.

Very spacious room. Water pressure was good. Comfortable mattress. Swimming pool.

Stayed in September 2023

lift problem. toilet need to be maintain. new pillow need to be change. not pillow cover

spacious

Stayed in July 2023

10times stay but everytime log in, hotel cowboy downgrade room than advertised, lift breakdown have to use staircase 4th floor

Pool only

Stayed in June 2023

the doors are faulty, bathroom shower is nor new. the sink was outside the bathroom.

the room is spacy, ample parking

Stayed in June 2023

1. Swimming pool was open for public. Hence, too crowded. 2. No lift at parking lot.

Big room, ample parking space

Stayed in May 2023

Two aircond systems were provided at my room - 1 at the sofa bed near the entrance, another at the bedroom. However, only 1 was working well, another one at the main bedroom was not functioning well - not cool, only air coming out. One of the staffs (male) was a bit annoying.

Swimming pool and spacious room.

Stayed in May 2023

The bathroom no good

The location was nice

Stayed in April 2023

No breakfast like before. (Straits Meridian & Suite Apartment). Not enough 3 in 1 sachets & toiletries.

The pool size.

Stayed in March 2023