Reviews of Collection O Hotel Super Cowboy 3 stars
1, Jalan Malinja, Taman Malinja, 75150 Melaka, Malaysia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewJust a good bed and air conditioning
Toilet very poor , no wifi no , not so clean
Dear, Sazul! We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Murni!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRoom many cockroach, no amenities no welcome water, water heat jug is so dirty.
Receptionist not provisional,
Dear Ajja, We are sorry to hear about your disappointing experience. Your comments regarding cleanliness and amenities are concerning, and we will be investigating these issues immediately to improve. Thank you for bringing this to our attention. Regards, Collection O Hotel Super Cowboy
Dear Ajja, We are sorry to hear about your disappointing experience. Your comments regarding cleanliness and amenities are concerning, and we will be investigating these issues immediately to improve. Thank you for bringing this to our atte… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewCockcroahes everywhere. Dusty
Dear, Salina! Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Kefli!
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewI dont like at all
Hotel gives us different room from the picture that were posted or used in booking apps.
Dear Fatin, We’re sorry to hear that your stay did not meet expectations and that the room differed from the pictures. We take your feedback seriously and will work on improving our guest experience. Best regards, Collection O Hotel Super Cowboy
Dear Fatin, We’re sorry to hear that your stay did not meet expectations and that the room differed from the pictures. We take your feedback seriously and will work on improving our guest experience. Best regards, Collection O Hotel Super C… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewroom is clean although there is no remote control for TV which we don't really need it
There is no hot water . My partner 80 yr old man was shivering when he comes out of the shower
Hi Mahamud, Thank you for your positive feedback! We're glad you enjoyed the clean room. We apologize for the inconvenience regarding the hot water — this is something we will address right away. We appreciate your understanding and look forward to your next stay. Best regards, Collection O Hotel Super Cowboy Team
Hi Mahamud, Thank you for your positive feedback! We're glad you enjoyed the clean room. We apologize for the inconvenience regarding the hot water — this is something we will address right away. We appreciate your understanding and loo… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified review-
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Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewstaff friendly and the problem in room so fast settle
the master card no Access
Dear Fatihah, Thank you for your review! We're glad to hear that our staff was friendly and that any issues in your room were quickly resolved. However, we apologize for the inconvenience you faced with your MasterCard access. We will look into this matter to ensure it doesn’t affect future guests. We hope to welcome you back to Collection O Hotel Super Cowboy for an even better stay next time. Best regards, The Collection O Hotel Super Cowboy Team
Dear Fatihah, Thank you for your review! We're glad to hear that our staff was friendly and that any issues in your room were quickly resolved. However, we apologize for the inconvenience you faced with your MasterCard access. We will … Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe hotel room was spacious and clean. The bathroom was also clean, the shower and toilet worked well. The bed was clean and comfortable. Towel was provided. The staff was friendly and helpful. Early morning check out was also possible without any extra changes.
There was a mixup with room key card and room numbers. But the staff handled it quickly. The TV was under maintenance. The soaps that were provided were very limited.
Dear, Parameswaran! Pleased to hear your kind words of appreciation. We will try our best to never fail in amazing you every time. Regards, Melati!
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewNothing
Main door cannot be locked !
Dear Shahfid, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay with us. The safety and comfort of our guests are of utmost importance, and we deeply regret that the door locking issue was not addressed to your satisfaction. Please rest assured that we are investigating this matter and will take immediate action to ensure it doesn’t happen again. We hope you’ll give us another chance in the future to provide a more comfortable and secure experience. Best regards, Collection O Hotel Super Cowboy
Dear Shahfid, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay with us. The safety and comfort of our guests are of utmost importance, and we deeply regret that the door locking iss… Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewthe room in original building is quite big, but the twin room (standard) is at the extension building (shop lot) outside the original one and has NO WIFI. (was not informed in booking page) i need to upgrade to deluxe twin for WIFI
very old & smelly, unmaintained building. dirty towels. curtains are dirty and torn. booked through the booking.com app as it shown there that i can checked in early at 1pm but turns out a lie. need to wait for 1 hour in my car for the room to be ready. poor communication and attitude shown by receptionists (everything was handled by Indonesians). it doesnt feel like im staying in Malaysia.
Dear Fatin, Thank you for your feedback. We appreciate you taking the time to share your experience with us. We're pleased to hear that you found the room in the original building spacious. However, we are sorry to hear about the issues you encountered during your stay. We apologize for the inconvenience caused by the lack of WiFi in the standard twin room and the miscommunication regarding the early check-in. Your concerns regarding the condition of the building, cleanliness, and the service provided by our team will be looked into with urgency. We aim to improve our facilities and customer service to meet the expectations of our guests. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you again under better circumstances. Best regards, Collection O Hotel Super Cowboy
Dear Fatin, Thank you for your feedback. We appreciate you taking the time to share your experience with us. We're pleased to hear that you found the room in the original building spacious. However, we are sorry to hear about the issue… Show more
Reviewed: 4 July 2025 · Stayed in May 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewMy room cannot lock. Cannot change my room. Check in delay because only have 1 staff. Cleaning so bad.. toilet bowl so bad. Bed have hair of others customers.