Reviews of Surprised Homestay Butterworth
3640 Jalan Pak Abu, 12000 Butterworth, Malaysia
#3 of 5 B&Bs and inns in Butterworth
Guests' ChoiceReview Score
Based on 99 hotel reviews
8.4Score breakdown
-
Cleanliness
8.8
-
Comfort
8.6
-
Location
8.2
-
Facilities
8.5
-
Staff
8.6
-
Value for money
8.8
-
Free Wifi
9.4
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: June 30, 2025
Neesha
Malaysia2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
It's was clean and nice
Stayed in June 2025
-
Reviewed: June 16, 2025
Idarahman
Malaysia15 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Room a bit small to perform my solat, luckily the direction is just nice to fit the empty space behind the door.
Overall, everything was ok, has all the necessary things. Excellent for those who like quiet environment. I like it as it is only 8 minutes drive away from the train station..
Stayed in June 2025
-
Reviewed: May 30, 2025
Reiinna
Malaysia18 Reviews7.0“Recommended to people who want a cheap stay in Butterworth.”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
I wish the cleaning team would clean up the air vent in the toilet as it was very filthy and dusty. There were some people smoking at the venue, and it didn't help that I am asthmatic, and the smell went to my room.
The location is speck in the middle of town, which is a convenience for travellers. The famous Nasi Kandar Beratoq Pokok Ketapang is just within walking distance. The owner provided a large parking space just in front of the homestay. You can also find some umbrellas if it was raining. The room was acceptably clean.
Stayed in May 2025
-
Reviewed: February 23, 2025
B
Australia16 Reviews3 helpful votes8.0“Good value and nice owner. Check location suits”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The homestay was a modern building but we were a bit concerned driving in there as it’s quite a run down area nearby. However we didn’t feel unsafe.
It was lovely and clean and air con worked really well in such a small space. Owner communicated very well with instructions about collecting key a couple of mins drive away, and provided a list of suggested places to visit.
Stayed in February 2025
-
Reviewed: February 3, 2025
Tharanis
Malaysia3 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Deluxe Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Facilities provided were the same as mentioned in the description of the property. Good value for money. Clean and tidy. No any disturbance.
Stayed in February 2025
-
Reviewed: January 23, 2025
Ban
Malaysia1 review9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are mosquitoes in the room
Overall very good
Stayed in January 2025
-
Reviewed: December 24, 2024
Shao
Singapore8 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 1 night
walls really stained, but does not affect the stay directly do note that the location is not too accessible without a car, but grabs are cheap enough
clean room, quiet and safe neighbourhood there's also someone on duty at night on the premises
Stayed in December 2024
-
Reviewed: October 23, 2024
Mohd
Malaysia11 Reviews1 helpful vote8.0“It was a nice stay with cheap price”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Toilet cleanliness can be improved
The parking space is good and the location is easy to find and quiet
Stayed in October 2024
-
Reviewed: September 21, 2024
Umahghanten
Malaysia11 Reviews1 helpful vote8.0“Value for money”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
None
Clean and comfortable parking area. Value for money
Stayed in September 2024
-
Reviewed: September 11, 2024
Gabriel
Germany9 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing about the homestay, but the locals have garbage piles for burning in a street nearby. It didn't bother me, but it might put some people off of exploring. It didn't smell bad though and the people living in that street were very friendly.
Very nice place to stay in Butterworth! Everything was very clean, I met the owner during check-in (which is at a nearby inn) and he was really nice. Even recommended some places to eat, things to do etc. The room was well-kept and very clean. As this place is in Butterworth and not in George Town it was very quiet.
Stayed in September 2024
-
Reviewed: September 9, 2024
Nor
Malaysia29 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Maybe for improvement can provide glasses or cups in the room...
A very comfortable room, a comfortable bed, the best vacation...highly recommended to anyone who wants to spend the night here...surely satisfied😉👍
Stayed in September 2024
-
Reviewed: September 7, 2024
Hyp
Malaysia49 Reviews5 helpful votes9.0“Gem accom in Butterworth”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Perhaps the host can place benches and long table at the porch area for family gatherings especially for a quick breakfast.
Great clean amd comfy big place to fit my 20 family members.
Stayed in September 2024
-
Reviewed: July 2, 2024
Ab
Malaysia2 Reviews7.0“Ok”- • Business trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
N/a
N/a
Stayed in July 2024
-
Reviewed: July 1, 2024
Romi
Malaysia39 Reviews4 helpful votes9.0“Very good stay and worth for money”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
nothing
Homestaysurroundings area
Stayed in June 2024
-
Reviewed: June 3, 2024
Elmy
Malaysia9 Reviews2 helpful votes7.0“Worth price of stay”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Cleanliness of mattress
Easy check in, friendly and owner guide well information.
Stayed in June 2024
-
Reviewed: June 2, 2024
Khairul
Malaysia11 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Really clean and cozy. The check in is really smooth. Definitely will repeat again
Stayed in June 2024
-
Reviewed: May 16, 2024
Hannah
Japan15 Reviews8.0“worth of staying”- • Business trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
I am light sleeper，room sound proof not good where you can hear next door Water piping sound when someone taking bath night time，or alarm ring from next few rooms in the morning，so my sleep disturb during night and morning
very friendly staff and responsive owner，very clean environment，like the village home surrounding where you can hear cock sound in the morning，very worth place to stay
Stayed in May 2024
-
Reviewed: May 7, 2024
Zulkifli
Saudi Arabia2 Reviews9.0“Comfortable and clean”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Messy common refrigerator.
Very nice comfortable bed and clean room.
Stayed in May 2024
-
Reviewed: May 4, 2024
Preecha
Thailand2 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
clean
it lwas good clean roomnot farfrom bus station
Stayed in May 2024
-
Reviewed: April 23, 2024
Logendran
Malaysia2 Reviews9.0“Excellent with small amount to pay.”- • Business trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 2 nights
Nothing
Nearby with shops, restaurants, got parking space (secured parking space), nearby with Chinese, indian, mamak restaurants.
Stayed in April 2024
-
Reviewed: March 3, 2024
Natalie
United Kingdom3 Reviews1 helpful vote9.0“Very good experience with the facilities and staff.”- • Leisure trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
It wasn’t social as everyone was in their designated rooms and no social area but apart from that my stay was very good. So if you are looking for somewhere to have abit of peace it’s definitely accommodating.
The room I was given was the perfect size, I chose the queen room which was more than enough space for one person so if you are travelling with a partner it would have been perfect. The staff were friendly and a lady who worked at the place I picked up my keys even gave me a lift to the property with my bags!
Stayed in February 2024
-
Reviewed: February 20, 2024
Helena
United Kingdom48 Reviews5 helpful votes9.0“Exceptional”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Our room is no S05, its closed to the back door. We smell the smoke of cigarettes, we dont know where it comes from. We are not smokers but we can smell it in the room.
It has a very high standard of cleanliness. Easy to get the access as long as you follow the instructions…😁 The owner has a very good communication. He makes sure everything before we arrived. We will book again if we visit Butterworth in the future. Thank you Peddey…🌹🌹🌹
Stayed in February 2024
-
Reviewed: August 7, 2023
Nurul
Malaysia1 review8.0“Overall okay n nice placed ! Tq for ur good services”- • Business trip
- • Group
- • Deluxe Twin Room
- • Stayed 1 night
Not applicable
Not applicable
Stayed in August 2023
-
Reviewed: June 6, 2023
Gyathri
Malaysia8 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Loved the easy check out system convenient and clean facility.
Stayed in June 2023
