Reviews of Swing and Pillows - Malacca Mahkota Parade 2 stars
40, Jalan Pm 6, 75000 Melaka, Malaysia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewHeater byk rosak, blackout,takde lif
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewMasalah air..Dari 7pg-checkout xde air.. balik dgn xmandi 🙃
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewOk all nice
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location- it’s just walking distance to lots of eateries, mall, etc.
Dear Nur Yasmin Thank you for your feedback on your recent stay at Swing and Pillows - Malacca Mahkota Parade. We are delighted to hear you enjoyed your visit. Your comments are motivating for our team. If you have any further suggestions or specific highlights, we would love to hear them. We look forward to welcoming you back soon. Best regards, Swing & Pillows Management Team.
Dear Nur Yasmin Thank you for your feedback on your recent stay at Swing and Pillows - Malacca Mahkota Parade. We are delighted to hear you enjoyed your visit. Your comments are motivating for our team. If you have any further suggestions… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewSelf check in-out, friendly staff, clean
Small bathroom
Dear Diana Mercedes Thank you for your feedback on your recent stay at Swing and Pillows - Malacca Mahkota Parade. We are delighted to hear you enjoyed your visit. Your comments are motivating for our team. If you have any further suggestions or specific highlights, we would love to hear them. We look forward to welcoming you back soon. Best regards, Swing & Pillows Management Team.
Dear Diana Mercedes Thank you for your feedback on your recent stay at Swing and Pillows - Malacca Mahkota Parade. We are delighted to hear you enjoyed your visit. Your comments are motivating for our team. If you have any further suggest… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewstaff was nice and pillows and blankets were comfortable.
when I was booking this place with in a bit higher price than rest of places (even closer to city ceter) I thought that at least I will have some hotel quality place (simple beds and good bathroom). This place was overpriced, carpet was smelly and dirty - i didt want to step on in without my flip-flops. Bathroom had a hole in the ceiling straight above the sink, that all pipes and ac installation was open to see (was affrait all the time that something will come out from there) I mean is not the worst place that I stayed, but definetely overpriced and better to book somethin much much closer to Jonker street with 1/5 of the price and have same quality.
Dear Ala Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Swing and Pillows - Malacca Mahkota Parade. Your comments are valuable to us, and we are committed to addressing the issues you've raised. Please provide us your contact number or email address so we can discuss your experience further and find a way to make it right. We hope to have the opportunity to improve your impression of our hotel. Thank you and looking forward on your reply. Best regards, Swing & Pillows Management Team.
Dear Ala Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Swing and Pillows - Malacca Mahkota Parade. Your comments are valuable to us, and we are committed to addressing the iss… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewStaff responded to whatsapp messages promptly - never saw the staff however. Aircon worked well. Great location to Jonker Street and surronds.
Cold shower. Would have liked to have seen staff (especially when leaving bags in lobby after check out).
Dear Tess Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Swing and Pillows - Malacca Mahkota Parade. Your comments are valuable to us, and we are committed to addressing the issues you've raised. Please provide us your contact number or email address so we can discuss your experience further and find a way to make it right. We hope to have the opportunity to improve your impression of our hotel. Thank you and looking forward on your reply. Best regards, Swing & Pillows Management Team.
Dear Tess Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Swing and Pillows - Malacca Mahkota Parade. Your comments are valuable to us, and we are committed to addressing the is… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect; The room matched the photos - clean and comfortable.
Nothing.
Dear Oo Yue Yang Thank you for your feedback on your recent stay at Swing and Pillows - Malacca Mahkota Parade. We are delighted to hear you enjoyed your visit. Your comments are motivating for our team. If you have any further suggestions or specific highlights, we would love to hear them. We look forward to welcoming you back soon. Best regards, Swing & Pillows Management Team.
Dear Oo Yue Yang Thank you for your feedback on your recent stay at Swing and Pillows - Malacca Mahkota Parade. We are delighted to hear you enjoyed your visit. Your comments are motivating for our team. If you have any further suggestion… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNothing
Chosen option for 2 adults and 1 kid (12 yo) but the room only has 1 queen bed and no option to request extra single bed.
Dear Hans Teh Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Swing and Pillows - Malacca Mahkota Parade. Your comments are valuable to us, and we are committed to addressing the issues you've raised. Please provide us your contact number or email address so we can discuss your experience further and find a way to make it right. We hope to have the opportunity to improve your impression of our hotel. Thank you and looking forward on your reply. Best regards, Swing & Pillows Management Team.
Dear Hans Teh Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Swing and Pillows - Malacca Mahkota Parade. Your comments are valuable to us, and we are committed to addressing th… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewSimple and modern
Nothing
Dear Rahim Mohammed Junid Thank you for your feedback on your recent stay at Swing and Pillows - Malacca Mahkota Parade. We are delighted to hear you enjoyed your visit. Your comments are motivating for our team. If you have any further suggestions or specific highlights, we would love to hear them. We look forward to welcoming you back soon. Best regards, Swing & Pillows Management Team.
Dear Rahim Mohammed Junid Thank you for your feedback on your recent stay at Swing and Pillows - Malacca Mahkota Parade. We are delighted to hear you enjoyed your visit. Your comments are motivating for our team. If you have any further s… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery clean. Great facilities. Good for one night stay.
All good
Dear Nazhan Eizlan Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Swing and Pillows - Malacca Mahkota Parade. Your comments are valuable to us, and we are committed to addressing the issues you've raised. Please provide us your contact number or email address so we can discuss your experience further and find a way to make it right. We hope to have the opportunity to improve your impression of our hotel. Thank you and looking forward on your reply. Best regards, Swing & Pillows Management Team.
Dear Nazhan Eizlan Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Swing and Pillows - Malacca Mahkota Parade. Your comments are valuable to us, and we are committed to addressi… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified review•Simple and Clean bedroom •Smart TV •Water Heater with AC Pump •Digital door lock •Electric Kettle •Air conditioner
•No Lift •Little noisy at night •No dental kit and all in one shampoo Suggestion: Buy drinking water/ toothbrush/ hair shampoo etc. at KK mart or convenience store in Mahkota parade.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewClean, tidy rooms, nice hot shower Nice staff Good location good value for money
Nothing
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified review