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Reviews of Swiss Hotel Heritage Boutique Melaka 4 stars

168, Jalan Tun Tan Cheng Lock,, 75200 Melaka, Malaysia

#92 of 224 hotels in Melaka

Guests' Choice

Review score

Based on 1087 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 22 August 2025

    9.0
    Best location
    • Leisure trip
    • Group
    • Classic Family-5 Suite with Spiral Staircase
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in August 2025

  • Reviewed: 21 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Superior Family-3 Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is a bit old, the linen and towels a bit worn out. The room was stuffy when we arrived. The balcony sliding door was a bit frail and the lock a bit loose. But the beds were ok, and it was restful

    Location on Jonker street very good. Yet, calm. We had a family room as requested.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic Superior Queen with Window
    • Stayed 3 nights
    • Submitted via mobile

    Excellent central location, spacious property, had the essentials.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Holiday
    • Leisure trip
    • Group
    • Classic Deluxe Twin (No Window)
    • Stayed 1 night
    • Submitted via mobile

    Location is good

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Value for money hotel in a great location
    • Leisure trip
    • Family with young children
    • Classic Superior Queen with Window
    • Stayed 1 night

    No Breakfast

    Location

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    Am happy with the strategic location and comfortable stay
    • Leisure trip
    • Couple
    • Classic Superior Queen with Window
    • Stayed 1 night

    when other occupants make noise at the corridor, you can hear them quite loudly.

    Location is very strategic. Practically at one end of Jonkers Street. Very convenient for food and shopping

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Close to everything for tourists and small hawker centre nearby plus quieter local streets shops and eateries close to h
    • Leisure trip
    • Couple
    • Classic Superior Queen with Window
    • Stayed 2 nights
    • Submitted via mobile

    Great aircon fantastic location . Staff helpful and pleasant

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    It works
    • Leisure trip
    • Couple
    • Classic Superior Family-3 Room
    • Stayed 4 nights
    • Submitted via mobile

    I attest that the drawbacks frequently highlighted on reviews here and on Google etc. are true: - The rooms have a musty smell upon entry, but this is manageable after some time in the room (smell goes away after ventilation through air-conditioning/ body adapts to it etc.) - Linens are clean but stained (stains are clearly observable) - The air-con, though strong if run for a while, is weak against the afternoon sun. The only solution for this is to draw the blinds and let the room eventually cool down. The room stays quite cool after that. The things dislikeable about the place are apparent, but are nonetheless manageable. Overall it is still quite an okay place to stay.

    + Location was great, with close access to Jonker Street and landmarks nearby + Reasonably comfortable, cost is not too high

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Great location and staff, just book the right room
    • Leisure trip
    • Group
    • Classic Deluxe Twin (No Window)
    • Stayed 1 night
    • Submitted via mobile

    2nd time here but this time we got a different room that was not as comfortable as before. If staying here always take the superior queen room on 2nd floor .

    Superb location and literally stones throw away from jonker street

    Stayed in June 2025

  • Reviewed: 3 July 2025

    8.0
    Convenient
    • Leisure trip
    • Group
    • Classic Superior Family-3 Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom floor does not dry fast enough and rough… for older people or young kids, please be cautious.

    The hotel is convenient and walking distance to Jonker Street.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Superior Family-3 Room
    • Stayed 1 night

    I did not like the noise of cars, motorcycles and people late at night driving/walking pass the hotel. It will be great if the soundproofing are done.

    The room is clean and the location is really strategic with walking distance to Jonker Street.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    8.0
    Good location if you want to explore Melaka rich history.
    • Leisure trip
    • Solo traveller
    • Classic Deluxe Suite with Balcony with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Lack of tv channel

    Location

    Stayed in June 2025

  • Reviewed: 17 June 2025

    7.0
    Overall good
    • Leisure trip
    • Family with young children
    • Classic Superior Family-3 Room
    • Stayed 2 nights
    • Submitted via mobile

    Can’t sleep due to noisy outdoor environment even at 3am. (Friday & Saturday)

    Good location

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Family-5 Suite with Spiral Staircase
    • Stayed 1 night
    • Submitted via mobile

    No bathtub. Upstairs bathroom a bit dim.

    Comfy. Great location.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Classic Superior Family-3 Room
    • Stayed 1 night

    Hotel not provide Refrigerator in room & Car Parking lots in limited and it was First Come First Serve.

    The Room is Clean, Hotel location was distance to Jonker Street and also easy to look at breakfast and meals around hotel area.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Superior Family-3 Room
    • Stayed 2 nights
    • Submitted via mobile

    No Sound proof.. Could hear the streets music cars and the neighbouring room shouting..

    Near to jonker street Bed quite comfy

    Stayed in June 2025

  • Reviewed: 14 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Superior Family-3 Room
    • Stayed 1 night
    • Submitted via mobile

    More parking

    Good location, comfortable & friendly staffs

    Stayed in June 2025

  • Reviewed: 12 June 2025

    9.0
    Swiss Hotel Heritage Melaka - simple and convenient.
    • Leisure trip
    • Family with young children
    • Classic Superior Queen with Window
    • Stayed 1 night
    • Submitted via mobile

    1) the bathroom should have a shower screen to prevent water from wetting the toilet area. 2) need more powerful aircon.

    1) Close proximity to Jonker Street. Save the trouble of finding parking lots on weekends. 2) Sheltered car park, but rather small lot and tight spacing. 3) few good eateries nearby 4) comfortable bed. 5) Lift acces to all floors, suitable for elderly.

    Stayed in April 2025

  • Reviewed: 26 May 2025

    8.0
    Suitable Area to stay
    • Leisure trip
    • Solo traveller
    • Classic Superior Queen with Window
    • Stayed 1 night

    Hotel rate publish RM 80.00 Payment time 3 taxes included came to RM 100

    Room Very Clean / Location Good Convenience / No Breakfast Included in the hotel rate

    Stayed in May 2025

  • Reviewed: 25 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Deluxe Twin (No Window)
    • Stayed 1 night
    • Submitted via mobile

    Not very clean but acceptable for one night. Slightly noisy when cars pass by because it was on the ground floor

    Convenient location. Relatively clean except for the one big dead cockroach we found in the bathroom.

    Stayed in May 2025

  • Reviewed: 22 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Superior Queen with Window
    • Stayed 2 nights
    • Submitted via mobile

    Limited parking space.

    Easily accessible to many different shops.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    7.0
    Awesome location
    • Leisure trip
    • Family with young children
    • Classic Family-5 Suite with Spiral Staircase
    • Stayed 1 night

    Parking can be challenging. As I took the duplex, the attic is very warm as the aircon at attic is located at a wrong place. The cold air from attic aircon was blowing towards the stairs, hence there was no cold air circulating in the attic. Hope the hotel can provide fans to circulate the air in attic.

    Location is superb. Tuck in the back alley at Jonker Street, its great for shopping and feasting. Yet quiet as its located in the alley. Love the welcome drink which is life saver in the hot weather of Melacca. Staff are all polite and helpful.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Deluxe Family-4 Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are rather spartan but sufficient. Dont expect alot from the price offered. No frills hotel for short stays.

    My 2nd stay at this hotel. Picked it because of the central location to jonker and the convenient carpark behind the hotel. Lots of eatery choices around the hotel as well

    Stayed in May 2025

  • Reviewed: 10 May 2025

    9.0
    Authentic experience in melaka
    • Leisure trip
    • People with friends
    • Classic Superior Queen with Window
    • Stayed 2 nights
    • Submitted via mobile

    The design of the toilet bowl facing the sink.. As the space is a bit tight also it dangerous if people if slip at this area. I dont know about other room but mine a bit tight. I would suggest redesigning the sink area to make it more space between the toilet n sink.

    The location of this hotel is superb. I just walk to the jonker st in the morning for breakfast.. Then jonker st and dataran pahlawan night market. this area is so packed with cars so by foot is faster to walk to the attraction place. The lobby is so homies and the staff were so friendly. We were checked in around 1 am as our bus was delayed due to heavy traffic and the front desk lady was very welcoming wearing nice cheongsam and she still attended our late night request as suddenly we needed an extra bed. All in all i love this place despite the location of our room in front of the lift 😂

    Stayed in May 2025

Showing 1 – 25

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