Reviews of The Leverage Business Hotel - Bandar Baru Mergong 3 stars
12, Jalan Lengkok Sari, Taman Bandar Baru Mergong, 05150 Alor Setar, Malaysia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewCleanliness
Parking
Thank you so much for your kind words and for supporting our hotel ! We trully appreciate your feedback and are delighted to hear that you had a pleasant stay. We look forward to welcoming you back on your next visit. Please dont hesitate to reach out if there's anything we can do to make your future stay even more comfortable.
Thank you so much for your kind words and for supporting our hotel ! We trully appreciate your feedback and are delighted to hear that you had a pleasant stay. We look forward to welcoming you back on your next visit. Please dont hesitate t… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNothing like the pictures, staff were unhelpful & the place was so dirty. Nevermind the AC that barely worked and was sparking and breaking every 5 minutes making such loud noises.
Everything, it was gross.
Dear Samuel, thank you for sharing your feedback. We are truly sorry to hear about your experience and the discomfort caused during your stay. Please accept our sincere apologies regarding the cleanliness and maintenance issues you mentioned. Your comments have been shared with our housekeeping and engineering teams for immediate improvement, especially the air conditioning unit. We value your feeback as it helps us toserve our guests better, and we hope to have the chance to welcome you again with a much improved experience.
Dear Samuel, thank you for sharing your feedback. We are truly sorry to hear about your experience and the discomfort caused during your stay. Please accept our sincere apologies regarding the cleanliness and maintenance issues you mentione… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
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Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewJacuzzi
Nothing
Thank you so much for your kind words and for supporting our hotel ! We trully appreciate your feedback and are delighted to hear that you had a pleasant stay. We look forward to welcoming you back on your next visit. Please dont hesitate to reach out if there's anything we can do to make your future stay even more comfortable.
Thank you so much for your kind words and for supporting our hotel ! We trully appreciate your feedback and are delighted to hear that you had a pleasant stay. We look forward to welcoming you back on your next visit. Please dont hesitate t… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe cozyness of the hotel. Suited for a single traveler for myself. I got a free upgrade too and thank you so much!
Thank you so much for your kind words and for supporting our hotel ! We trully appreciate your feedback and are delighted to hear that you had a pleasant stay. We look forward to welcoming you back on your next visit. Please dont hesitate to reach out if there's anything we can do to make your future stay even more comfortable.
Thank you so much for your kind words and for supporting our hotel ! We trully appreciate your feedback and are delighted to hear that you had a pleasant stay. We look forward to welcoming you back on your next visit. Please dont hesitate t… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified review