Reviews of The NINES HOTEL Malacca 3 stars
No. 1 JALAN GAJAH BERANG, 75200 Melaka, Malaysia

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSpacious room and bathroom, locaion near town and new township at Impression.
Towel is old, check out time 11Am.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location. Hotel was very good too. I love that there is a pantry making it easy to buy food n bring there to eat
The bathroom..the shower is great but because it is not fully covered the place gets wet every where
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in April 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewThis hotel is just perfect for a weekend getaway. This is my second time staying here and its the same great experience again. The room is spacious and has a good layout. Comfortable beds coupled with the necessary amenities in the room. The staff are all pleasant and handle the guests well. The hotel is actually 10 minutes walk away from Jonker Street. Parking was manageable in the hotel premise and if that was full, they have more across the street. I would totally recommend this hotel to anyone who wants to spend a few night in Melaka.
Well, what I didn't like had nothing to do with the hotel. I made my booking through the Booking.com platform, selected 3 pax, when I reached the hotel, I was given a room for 4 pax and was told that I paid for such a room. I am just curious as to why Booking. com could make such an error. Apart from that, the hotel was perfect in all senses.
Reviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewThe rooms are clean and well-maintained. There is also a water dispenser in the common area for hot and cold water. Hotel is quite near to jonker walk, only a few minutes by taxi.
There are no windows in the room.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewThe private Parking
the pillow is lumpy and the bed does not has no support. The room have a mouldy smell. There no cleaning of the room on the 2nd day and we have to get them to change the towel.
Sincerely apologies for your unpleasant experiences during your stay. May i know what room no that you stay so that we can look into the comment that you gave and improve further. thanks.
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewClean and comfortable stay
parking space
Reviewed: 7 June 2025 · Stayed in April 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewThe room is spacious and clean. Staff are polite.
May consider adding a water dispenser to the corridor or near the lobby. Although there is water dispenser at the cafeteria , but it's quite a distance.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewthe room is large enough, clean, free parking. The most important is they will on the aircond before u check in! that's quite niceee!
last time I lived in upstairs is still ok, but this time at lower floor, the toilet got abit smelly not sure from longkang or toilet bowl
Reviewed: 28 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewVery pleasant and excellent staff even though we checked in at 2am, his face still fresh and always smile.
Very limited parking bay. We have to park at the opposite side of the building, however after we came back from breakfast in the morning, we could park in the hotel premises.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewThe only thing I like is that there is a parking lot because it is free.
1. The water heater in the shower room is not hot at all! The water is very cold... 2.The sheets and quilts were not clean. There were some hairs on them. They were a little yellow and black. And I felt itchy all over when I slept. 3.The floor is not very clean and a bit sticky. 4.The toilet door lock cannot be locked. It can be opened from the outside even if it is locked from the inside. The door lock is also not safe. I couldn't sleep well all night. 5.The refrigerator is not cold, I think it is just a decoration 6.The soundproofing is not good at all. You can hear the sound of passers-by passing by. 7. The air conditioner in the room is not cold enough, it needs to be turned on all night to get a little cool (I hope you can improve it, thank you)
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewClean and comfortable! Good price value!
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in March 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewonly parking issue especially during peak periods.
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewvery difficult to find the parking sign, already miss one time, then need round again back to find the car park.